Fabio Racobaldo [Catworkx] Community Champion

Hello Alex, did you verify that your user is a Tempo Team Manager? Add-ons -> Tempo Permissions Hope this helps, Fabio

well done. Please, mak my answer as accepted. Regards, Fabio

Hello, JIRA stores that information into the following table userhistoryitem. +------------+---------------+------+-----+---------+-------+ | Field | Type | Null | Key | Default | Extra | +------------+---------------+------+-----+---------+-------+ | ID | decimal(18,0) | NO | PRI | NULL | | | entitytype | varchar(10) |…

Hello, this is the procedure that you need https://confluence.atlassian.com/x/4hE This should be very simple because you're using a recent Confluence version. Hope this helps, Fabio

Hello Bastian, it seems that there's a communication exception due to SSL. This link could be useful to fix your issue https://confluence.atlassian.com/x/eoLyGg Hope this helps, Fabio

Yes, I know but on a standalone version there are different ways to hide that button (I tried using a javascript and it works - https://answers.atlassian.com/questions/129982/hide-time-tracking ) but on a Cloud version I'm afraid that you can not.Regards,Fabio

Hello Keith, as described in Tempo documentation page, you can't disable it in a cloud version (http://tempo.io/faq/how-can-i-disable-the-jira-log-work-dialog/). On a standalone version, you can use a javascript like "jQuery("#log-work").remove()" but on the cloud version you can't. Regards, Fabio

Hi Ram, as Nic said, you need to check your SMTP settings. Please take a look here to retrieve gmail main settings http://email.about.com/od/accessinggmail/f/Gmail_SMTP_Settings.htm Hope this helps, Fabio

Hello Ram, some parameter is wrong so you can't connect to your SMTP host. Please take a look here https://confluence.atlassian.com/display/STASH/Setting+up+your+mail+server If you need more help, please provide us more information about your account main setting. Hope this helps, Fabio

Hello, technically yes, there're two ways to do that : A) you could do that by using a custom mail hanlder. Currently, the default mail handler allows to create and/or comment an issue. A custom mail hanlder should use the issue key in the subject, check if it is a closed issue and reopen it, and comment issue at the same…

Hi Steven, did u created crowd.properties file into WEB-INF/classes folder? application.name crowdapplication.password MY_PASSWORD_HEREapplication.login.url http://localhost:8095/crowd/console/crowd.server.url http://localhost:8095/crowd/services/crowd.base.url http://localhost:8095/crowd/session.isauthenticated…

yes, they can. Regards, Fabio

Hi Bob, There's a specific permission based for user. if you need just to hide this tab you can use a javascript. Go to Confluence Admin -> Custom HTML and add the following script : <script>jQuery().ready(function() { jQuery("#people-directory-link").hide();});</script> Regards, Fabio

Hello Abnishek, a status can be added just to one column and it can't be shared throught different columns. In my opnion, you should define a custom workflow that contains different statuses (that in your context mean In progress) and associate them to your AGile columns. Hope this helps, Fabio

Hello Andrey, I found this open issue https://jira.atlassian.com/browse/CONF-23220#comment-350883 Probably, it is your browse language that cause this issue. Please, could you try the workaround proposed into the above issue? Regards, Fabio

Hello Andrey, please, could you check your default language? Each user can define its own language in its user preferences. https://confluence.atlassian.com/display/DOC/Editing+User+Settings Hope this helps, Fabio

You're welcome :)

Hi Nandeesh, you can use a behaviour for this purpose.Please install ScriptRunner for JIRA (https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/server/overview) and setup the following behaviour on RYG custom field : FormField ryg = getFieldByName("RYG")FormField overallStatus =…

you're right Priya. Sorry for that. Regards, Fabio

Hello Priya, Enterprise Tester https://marketplace.atlassian.com/plugins/plugin.jetis not available for JIRA On-Demand. Please, take a look to the provided link. Regards, Fabio

Hello Priya, many of these plugins are not available for JIRA on demand: - Zephyr : not available - Beahve : not available - Synapse : not available - Structure.Testy : not available - Enterprice Tester : not available In order to verify if a plugin is available, please, go on the related plugin page on the marketplace and…

we will contact you asap. Thanks Aby

Please, could you provide me your email address?

Hello Aby, we have a custom plugin that do that. Unfortunately, this plugin is not on the marketplace right now. Please, contact us here https://marketplace.atlassian.com/vendors/1210816 My email is fabio.racobaldo@herzum.com

Hello All, on Standalone Version you can add the following code in JIRA Announcement banner (https://confluence.atlassian.com/jira/configuring-an-announcement-banner-185729633.html) <script>jQuery().ready(function() { jQuery("#log-work").remove();});</script> Hope this helps, Fabio

Hello Didier, you should upgrade your Fisheye/Crucible to one of these version 3.0.4, 3.1.7, 3.2.5, 3.3.4, 3.4.4. Here the documentation you need for the upgrade guide https://confluence.atlassian.com/display/FISHEYE/FishEye+upgrade+guide Hope this helps, Fabio

Hi Geoff, it depends from server characteristics (disk space/memory and so on). Teorically there're no problem using the same server. Please, use a specific tomcat container for each application. Hope this helps, Fabio

Please Richard, are u upgrading JIRA or Confluence? On D: there's JIRA/Confluence app data and, withing there's a log folder with atlassian-jira.log/atlassian-confluence.log Your users can't access your tool during importing. Regards, Fabio

Well, within logs folder you can check atlassian-confluence.log

<JIRA_HOME>/log/atlassian-jira.log Keep in mind that after object import, JIRA perform reindex more than one time. This task could take long time... Hope this helps, Fabio