Fabio Racobaldo [Catworkx] Community Champion

Hi @erika , if so the resolutiondate should be automatically set on you tickets. Take a look here in order to perform some other check https://community.atlassian.com/t5/Jira-questions/How-does-the-resolved-date-get-populated/qaq-p/1029599 Fabio

Hi @erika , this field should be updated each time that the resolution change on your ticket. Please, could you check if the Resolution field is managed within your workflow? Fabio

Hi @Esther Amunga , this article could be useful https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html Hope this helps, Fabio

Hi @erika , try using "resolutiondate". It should be the date when the ticket has been resolved. Hope this helps, Fabio

Hi @Bracha Taub , right now, it is not possible to do that. There's an open request for this purpose https://jira.atlassian.com/browse/JSWCLOUD-12365 Hope this helps, Fabio

Welcome @Soumyadeep Mandal 

Hi @Rich , you should have Edit Own Worklog permission in order to do update your own worklog. https://tempo-io.atlassian.net/wiki/spaces/THC/pages/491323435/Troubleshooting+Worklog+Editing+-+Tempo+Cloud Hope this helps, Fabio 

Hi @Pratap Kale , this doc could help you https://confluence.atlassian.com/cloud/manage-application-access-744721629.html Fabio

Hi Joe, probably it's the new issue view that will be availabe from the end of March. Please take a look to this article Transitioning all Jira Cloud users to the new issue view Hope this helps, Fabio

Hi @Pratap Kale , Please, check that this new group has : * Application Access to JIRA Software (Settings > User management > Application access) * Filter associated to you board has been shared with this group (Board > Configure) * The role associated to this new group has Create Issue permission in the related Permission…

Thanks for sharing

Hi @Samuel Navarro , you can recover your deleted repo only if you have a backup ( https://support.atlassian.com/bitbucket-cloud/docs/can-i-restore-a-deleted-repository-or-commits/ ). If you have a local copy of the repo (you or some developer) you can create a repo and ask to developer to commit his code. This approach…

Hi @NikosM , using built-in features you can't do that. The best way to implement this requirment is using Tempo Timesheet Plugn (https://marketplace.atlassian.com/apps/6572/tempo-timesheets-time-tracking-reports?hosting=cloud&tab=overview). It's a very powerful plugin. Fabio

Hi @Gordon Rutherford , try this code : import com.atlassian.jira.issue.IssueManager; import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.user.util.UserManager; import com.atlassian.jira.event.type.EventDispatchOption; import…

I'm happy that it worked. Please could you specify if you need to create the subtask in the same postfunction that update the reporter. And please accept my answer and not yours :) Ciao, Fabio

Hi @Arturo Chamorro Gómez , the error you are seeing "We ran into a little trouble. It might just be a hiccup. Try again in a bit." can be triggered after a migration if the imported groups have not been granted access to any default groups for product access. To check if this is the case, navigate to Administration >>…

Hi @Albert Manuel , using built-in features you can't do that. You should use a third part apps and setup a workflow validator in your workflow. Using this approach, a user will be notified that date should be greater than 5 days from today. You can use : *…

Hi @Gordon Rutherford , the problem was during finding user process. I fised this issue. Please try this code : import com.atlassian.jira.issue.IssueManager; import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.user.util.UserManager; import…

Sorry @Reuven Tomashpolsky , I missed your request related to Rest API. In the list of api it seems to be not existing https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/ Try to open an improvement request at the following UR https://jira.atlassian.com/secure/Dashboard.jspa Ciao, Fabio

Hi @Netset , this guide should help you to fix your issue https://confluence.atlassian.com/confkb/startup-check-database-connection-pool-size-960713815.html Hope this helps, Fabio

Hi @Reuven Tomashpolsky , this giude can help you https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/ From your organization at admin.atlassian.com, select Security > IP allowlisting. Hope this helps, Fabio

Hi @Lena Boiser , you can create a new project with shared configuration (using project source as template) and then clone issues from the project source to project destination. Unfortunately, there is not a built-in feature to clone project. Btw, there are several external apps that can help you like JIRA Command Line…

Hi @Patrick Roos , you should use a third part app https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=cloud&tab=overview that contains the validator "Field Required Validator" https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/1145634841/Field+Required+Validator Hope this helps, Fabio

HI @Gordon Rutherford , here the code updated (the problem was that EventDispatchOption was not imported). Please move this post function after issue creation. import com.atlassian.jira.issue.IssueManager; import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.user.ApplicationUser; import…

Hi @Carolyn Dickson , the following article could help you https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html Hope this helps, Fabio

Hi @sim.sisavuthary , the deafult assignee mangement is a built-in feature so, in order to perform your request you should raise a ticket to https://jira.atlassian.com/. For the issue deletion, probably you have not the permission to delete an issue. For more information please read this…

Hi @George Ivanov , please add the images otherwise we can't figure out your issue. Fabio

Hi @Gordon Rutherford , try this code : import com.atlassian.jira.issue.IssueManager; import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.user.util.UserManager; IssueManager issueManager = ComponentAccessor.getIssueManager(); UserManager…

Hi @Deshnee , If the request access message doesn't appear, you're not able to request access for that particular page. This usually is because the page has inherited view restrictions from a parent page, you don't have adequate space permissions, or there is no mail server set up.…

Hi @Bisera Ivanova , you can raise a support request at https://support.atlassian.com/contact Fabio