Fabio Racobaldo [Catworkx] Community Champion

Hi @Marta Diachok , welcome to the community! unfortunately JIRA doesn't allow to recover deleted issues. You could do that restoring an old backup in a clear instance and, after doing that, export this specific issue and restore via csv import. Btw, if you have not a backup, you can't do that. Regards, Fabio

Hi @JLaz , welcome to community! Please read the following detailed guide on how-to manage name in sourcetree https://www.awordfromnet.com/how-to-change-name-and-email-address-of-author-and-committer-with-sourcetree/ In particular, try the following approach : * Open Options, and check "Allow Sourcetree to modify your…

Hi @Jaime Gabriel Farill , in order to retrieve all these info you should have a script or something like that. Btw, that plugin should provide all you need.

Hi @Chris , here the code with your custom field id and comments management. Each comment can be retrieved ussing method .getBody Here new code : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.CustomFieldManager; import com.atlassian.jira.issue.Issue; import…

Hi @Gohil Jay , reindexing will align the whole project. 

Hi @Fahad Hassan Noor , please report issue here https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/ It seems that it is know issue. See trello status https://trello.status.atlassian.com/ Fabio

Hi @Chris , for comments and your field value, try the following code : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.CustomFieldManager; import com.atlassian.jira.issue.Issue; import com.atlassian.jira.issue.comments.Comment; import com.atlassian.jira.issue.comments.CommentManager;…

Hi @SDLC Support , Maintenance mode is only available on Data Center and not on a server instance (https://jira.atlassian.com/browse/CONFSERVER-6390 - Reelase note https://confluence.atlassian.com/doc/confluence-6-10-release-notes-952058221.html ). On server side, you can't do that. Unfortunately, in order to leave…

I don't find any API that is able to retrieve this setting.

Hi @Jaime Gabriel Farill , try this free addon https://marketplace.atlassian.com/apps/1219449/repository-size-list-for-bitbucket?tab=overview&hosting=server It should be the easiest way to do that. Hope this helps, Fabio

Hi @Gohil Jay , as a JIRA Admin you should be able to perform an instance reindexing as a Project Admin you should be able to perform a project reindexing Take a look to the following article https://confluence.atlassian.com/adminjiraserver/search-indexing-938847710.html Fabio

Hi @Gohil Jay , please check indexes. Try to reindex instance or single project. It should fix your issue. Hope this helps, Fabio

Hi @Chris , you need to retrieve your issue first and then any field associated. Try the following code : Issue issue = event.getIssue() def issueKey = issue.getKey() def issueStatus = issue.getStatus().getName() def issueTitle = issue.getSummary() def issueDescription = issue.getDescription() def issueResolutionDate =…

Hi @Dylan Schofield , please check filter associated to your board in order to verify that it retrieves issue that you have just created. https://support.atlassian.com/jira-software-cloud/docs/configure-filters/ Hope this helps, Fabio

Hi @Mark Wheeler , Data will be keep in JIRA with no time limit. A project, after a while, could be archived (https://support.atlassian.com/jira-cloud-administration/docs/archive-a-project/). After doing that you could archive related attachments through the following…

;)

Hi @Tina.Henry , please check that "Complete" has been mapped to the last column on the right of you board. Here a simple guide on how-to administer a team managed board https://support.atlassian.com/jira-software-cloud/docs/add-your-team-to-team-managed-boards/ Let me know if it fixes your issue. Fabio

Hi @Kimberly Hayes , as Confluence Administrator, you can increase attachment size : * Confluence Server/Data Center - https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html * Confluence Cloud - https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/ Btw, there is no way to…

Ciao @Tina.Henry , you need to be a JIRA Admin. If you are just a project admin you can put in place a Project automation. WHEN : status = YOUR_FINAL_STATUS_HERE THEN : Edit Issue : choose Resolution Try this different approach. Hope this helps, Fabio

Hi @frithjof falck , what you mean the home space key for the current user? User can have a personal space or he could be the creator of many spaces? WHat link do you need? Fabio

Hi @Tina.Henry , you can add a post function in all transition that move your tickets in the final status that set automatically Resolution field. Take a look to the following article to get more information https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ Fabio

@frithjof falck if you need a link to that space please change Macro Body processing and add <a> in my previous code. Ciao, Fabio

Hi @frithjof falck , please create a user macro, with name and categories at your convenience, with : * Macro Body Processing : No macro body * Template : * ## Macro title: My Macro ## Macro has a body: Y or N ## Body processing: Selected body processing option ## Output: Selected output option ## ## Developed by: My Name…

Hi @Iftikhar Mahmood , Welcome to the community! Take a look to the following video https://www.youtube.com/watch?v=BeiawYlGpUo that shows you how to create an asset management through Insight. Documentation is available at the following…

Hi @baz baz , it depends from your needs. Data Center instance will be supported by Atlassian in the future. Many enterprise customers need DC instances in order to manage their data. Btw, an interesting article is provided by clear vision https://www.clearvision-cm.com/blog/atlassian-cloud-vs-atlassian-data-center/ Hope…

Hi @Bhargav , it's strange. Please raise a request to Atlassian support https://support.atlassian.com/contact/#/ Fabio

Hi @[deleted] , there's an open ticket for that issue https://jira.atlassian.com/browse/BCLOUD-20659 Please contact Atlassian support https://support.atlassian.com/contact/ Hope this helps, Fabio

Please @Mkurama , share your scriptrunner code in order to fix your issue

Please, could you try in search issues first and verify that it works?

you missed an equal and project key should be in uppercase. parent = \"JOL-60\"