Fabio Racobaldo [Catworkx] Community Champion

Hi @Elena Oliva Gener , welcome to the Atlassian community! probably in your instance there is a custom field "Colo Box Location" that is mandatory on the transition but is not on the transition screen. Please, advise your jira admin to fix that issue. Hope this helps, Fabio

you're welcome @Adam Piper 

Please could you share your workflow in text view?

Hi @Jeff Boon , you can use memberof("group_name_here"). For example : assignee in memberOf("jira-administrators") Fabio

Hi @Jeff Boon , unfortunately you can't do that using builtin features. There's a request for that https://jira.atlassian.com/browse/JRACLOUD-21711 Please vote and watch it in order to keep you updated. Hope this helps, Fabio

Hi @Елизавета Бачерикова , welcome to the Atlassian community! Are your project a Service Management one? If so, you can setup a specific SLA with a goal of 30m and setup a jira subscription like this…

Hi @dinesh , welcome to the Atlassian community! Here a complete how-to guide https://confluence.atlassian.com/adminjiraserver/upgrade-checklist-966063320.html Btw, plese could you attach error? We need to know error and log entries. Fabio

you're welcome @Will(y) De Vos 

Hi @Will(y) De Vos , you can add a video in a knowledge base article using multimedia macro. Please take a look to the following guide https://support.atlassian.com/confluence-cloud/docs/insert-the-multimedia-macro/ Hope this helps, Fabio

Hi @[deleted] , in my opinion, the best way is to add your custom AO containg all information about user and data and add in your code AO management so that user that invoked that rest API will be added to AO table. In your app, moreover, you can add a menu that, at administration level, will display history of REST api…

Hi @Peng Zhou , portal visibility, at customer level, depends to customer permissions. My suggestion is to limit visibility at project level to "Customers who are added to project" and manage customers in project specific section. If a customer doen't not have access to a project, the associated portal will be not showed…

Hi @Victoria Butterfield , welcome to the Atlassian community! Just a Organization Admin can delete/deactivate a user. Please read the following article in order to understand how to do that https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ Hope this helps, Fabio

Hi @Leif Van Donayre , you can create a private space accessible just by one user. That space will be not visible to other users. https://support.atlassian.com/confluence-cloud/docs/customize-your-personal-space/ What means "Space not plublished"? if you require a subspace within your space, you can setup a page with…

it's confirm that is a browser setting and not a product bug. Please check this thread https://www.technipages.com/google-chrome-disable-automatic-downloads

@merdin , in my opinion is a wrong setting at browser level. Did u try to ask if other users have the same issue? I read the following thread https://community.atlassian.com/t5/Jira-questions/Jira-Issue-Attachments-Automatically-Download-When-Opening-Issue/qaq-p/1104113 I don't know if it can help you. Ciao, Fabio

Hi @Rosalie Pontz , welcome to the Atlassian community! It seems that currently it is not possible. Please take a look to the answer provided by Atlassian Confluence Product Manager some days ago https://jira.atlassian.com/browse/CONFCLOUD-68136 I’m Divya and I’m a Product Manager on our Confluence Cloud team. Thank you…

Please, raise a support request here https://support.atlassian.com/contact/

Hi @aas , 1. Please complete a manual reindex at project administartion level in order to be sure that issue is in the correct status. 2. Please check if that transition has some conditions that impact your code.

Hi @Matt , epics is something strictly associated to scrum approach so Atlassian provide these panels for Version/Epic just on the scrum board. Currently, you can't have the same view on the kanban board. Ciao, Fabio

Hi @merdin , it a very strange behaviour. Please could you try if this bug is caused by a third part app. I know that Exalate Jira Issue Sync caused that bug for some our customers in the past. Are u using that plugin? Hope this helps, Fabio

In that page you can see if there are specific permission (view and edit) for that page, otherwise all users in groups specified in space permissions can see that page. Btw, there's an open request for that on Atlassian backlog https://jira.atlassian.com/browse/CONFCLOUD-70430 Please vote and watch this request to receive…

Hi, welcome to the Atlassian community! There's a tool for inspect permission but it's on the premium plan https://support.atlassian.com/confluence-cloud/docs/inspect-a-users-permissions/ Hope this helps, Fabio

Hi @Sushmitha , error says that you need to move your post function after "Create issue originally". You can do that just using move orders This should fix your issue. Hope this helps, Fabio

Hi @aas , your code seems correct! Two simple questions : * Did u try to perform a reindexing at project level to make sure that your issue is in the correct status where 251 action is available? * Are u sure that user used in the listener has transition permission and that 251 action has not conditions that affect your to…

Hi @Adam Piper , welcome to the Atlassian community! You could put in place that behaviour using builtin features. * Setup default reviewers per project basis as specified here https://support.atlassian.com/bitbucket-cloud/docs/add-default-reviewers-to-a-project/ * Define merge check policies and in particular "Check for…

Hi @Aravind Koushik Gobburu , the best way to do that is to setup a transition screen for each transition within your workflows. If a transition has a transition screen, automatically comment field will appear. In order to make it mandatory please add a validator for each transition. Here a guide that explains how to do…

Hi @Анастасия , there's an open request about that https://jira.atlassian.com/browse/JRACLOUD-73340 As said by Atlassian Team in this thread (https://community.atlassian.com/t5/Jira-questions/Virus-Detection-Functionality-in-JIRA-Cloud/qaq-p/764970) I'm afraid Jira cloud does not have virus detection functionality. We do…

Hi @Monica Grace Rajaselvam , please take a look to this offial doc https://support.atlassian.com/atlassian-account/docs/email-address-verification-issues/ it seems to be verified * Check your spam/junk folder for an email from noreply+XXXXXXXXX@am.atlassian.com.

Hi @Monica Grace Rajaselvam , it seems so. Please take a look to the following thread https://community.atlassian.com/t5/Jira-questions/noreply-am-atlassian-com/qaq-p/1172085 Hi everyone, Just to confirm, yes the noreply@am.atlassian.com address is a valid Atlassian email address. As others have already noted this address…

Hi @xin_chen_external , welcome to the Atlassian community! Please take a llok to the following article https://support.atlassian.com/provisioning-users/docs/configure-user-provisioning-for-active-directory-or-ldap/ It could help you on that. Fabio