Fabio Racobaldo [Catworkx] Community Champion

Hi @Devendar Gangapuram , Optional step: select the jobs to enable for synchronization If you have NOT selected Auto enable new Jobs, you will need to select the jobs that should enabled for synchronization. * From the Manage Site page in Jira click on the Site Name. * Locate the jobs you want to enable for synchronization…

Hi @Badana Shanmukha Teja , JIRA Admin > Issues. In the Fields section, click Custom Fields. Find the custom field you want to configure and click include > Configure. And "edit default value" button. Value should be : || Heading 1 || Heading 2 || | Value 1 | Value 2 | Remeber that you should change the field render to…

Hi @Badana Shanmukha Teja , you can create a text-field multi line with a default value containing a table (as text). Unfortunately, using that approach, table could be also deleted by user (because it's a text) This is the only thing you can do without using plugins. Hope this helps, Fabio

Hi @Ayelen Lopez , welcome to the Atlassian community! Status categories can't be edited using builtin features. There is an external app to do that : * JIRA Cloud : https://marketplace.atlassian.com/apps/1216518/new-status-colors-pro-for-jira-cloud?hosting=cloud&tab=overview * JIRA Server/DataCenter…

Hi @Gregory Kremer , if it is global, it is not hidden from field configuration so you can try to use "find your field" that should help us to retrieve the reason

Hi @Gregory Kremer , please check your custom field context. Probably, it is not avalialble for your project or issue type. That should be the trick. Fabio

Hi @Priyanka khare , unfortunately, you can't upgrade JIRA if your license is exiperd. Fabio

you're welcome @Olivia McCullough 

ciao @Andrey Khmelev , if you are now able to download it, please mark my answer as accepted so that thread can be considered resolved

OK @Carolin . Please could you try to perform that operation with another browser?

Hello @Devendar Gangapuram , here the URL https://docs.marvelution.com/jji/5.6.2/releases/jenkins/ Fabio

Hi @Carolin , welcome to the Atlassian community! Please verify that you have "Create Shared Objects" global permission. https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html Keep in mind that just a JIRA Administrator or JIRA System Administrator can do that. Hope this helps, Fabio

Hi @Andrey Khmelev , here the download link https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.8.exe Hope this helps, Fabio

Hi @Angelina Dyer , welcome to the Atlassian community! In order to have support from Atlassian team please raise a ticket to https://support.atlassian.com/contact/#/ It's the best way to resolve your issue asap. Fabio

@Rzuniga , it's not a configuration at mail level. You need to go to project setting then to Automation : and finally setup you project rule.

You could setup an automation like the following one : For further information take a look here https://www.atlassian.com/software/jira/guides/expand-jira/automation Fabio

Hi @Sergi Ortega , please, speak with a server admin in order to check if there's enough space on the disk and, in the meantime, to provide you atlassian-jira.log file

Hi @Aarthi Pillai , welcome to the Atlassian community! I did it in the past. My suggestion is to run some queries at db level in order to check : * number of pages per space * select count(c.CONTENTID) from spaces s inner join content c on s.SPACEID=c.SPACEID where c.CONTENTTYPE='PAGE' and…

Hi @tomas_kadlec , you should put in place an automation so that, each time that account is changed on the parent all subtask will be updated. My suggestion is to use https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview Hope this helps, Fabio

You can't change that behaviour. As workaround, you can add your own rule in Kanban board subfilter and put "Never mind, show all" for Hide completed issues older than. An example could be : fixVersion in unreleasedVersions() OR fixVersion is EMPTY OR resolved > startOfWeek(-2) resolved > startOfWeek(-2) means that just…

Hi @Sergi Ortega , please try to reproduce that error and provide us the error in your atlassian-jira.log in your home folder. Moreover check in the Javascript console of your Browser if the error returned is not the same described in the following bug Unable to add attachment in new tab Please check free disk space…

Hi @Rzuniga , default priority is applied for tickets created by email. Are your email for JIRA Service Management project or through an incoming mail handler? Ciao, Fabio

@Devendar Gangapuram , you need to install plugin also on jenkins side. Please take a look at the official doc in order to install and setup app correctly. Please, unistall Jenkins Integration for Jira Server - Lite.

Hi @Devendar Gangapuram , probably you installed the wrong version using my fisrt link. Because you are on DC, you need to install a version compatible from https://marketplace.atlassian.com/apps/1211376/jenkins-integration-for-jira?hosting=datacenter&tab=versions It should fix your issue. Fabio

Hi @Rahul Ingle , JIRA Kanban Board hide completed issues that have been updated (in any way) in the last 2 weeks. So it is based on the Updated date. More information available here https://confluence.atlassian.com/jirasoftware/jira-software-7-9-x-release-notes-946034808.html#JIRASoftware7.9.xreleasenotes-fastkanban…

Hi @Anthony McLaughlin , if you are on a server/data center instance, issue is on your side! Ciao, Fabio

Hi @ИЛЬЯ НИКИТЕНКО , welcome to the Atlassian community! In order to move projects from one Jira Site to another, please read the following how-to guide https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html Hope this helps, Fabio

You're welcome @Nikita Orekhva . If you resolved your doubt please mark this answer as accepted

If you are on the cloud probably you are not a Org Admin so you should ask to someone else to create groups for you.

Hi @Nikita Orekhva , welcome to the Atlassian community! Based on you screenshot, this is not a builtin feature but SLA provided by external app Time to SLA (https://marketplace.atlassian.com/apps/1211843/time-to-sla?hosting=server&tab=support). You can find doc about TTS at the following…