Fabio Racobaldo [Catworkx] Community Champion

Hi @Michael Chen , welcome to the Atlassian community! In order to have resolution date valued, you need to set Resolution field first. You have two option to do that through workflow: * add Resolution to screen for transition to "Pending User Signoff" * add post function, "Update Issue Field" in the transition to "Pending…

Hi @Nikita Dmitrienko , please could you share a screenshot about you current situation. What does it mean "open task on a specific fields tab"?

Sorry for the misunderstanding. The only way to do that is to develop your own post function on creation that automatically assign issue to reporter manager retrieving user manager from the external source. I saw that plugin https://marketplace.atlassian.com/apps/42075/metadata-for-jira?tab=overview&hosting=server that…

Hi @Arthur S , multiple approvals is not a builtin feature within JIRA. My suggestion is to try Herzum Approval Plugin https://marketplace.atlassian.com/apps/1211763/herzum-approval?tab=overview&hosting=server that allows to manage multiple approval and move ticket automatically to a new status when approval validation has…

Hi @Abinash Deepak , welcome to the Atlassian community! For now, App license has to match the highest Jira application tier. (https://www.atlassian.com/licensing/marketplace#licensing-purchasing) I don't think that this policy will be changed in the future. Fabio

Unfortunately, I don't think so. Please take a look to the following article https://community.atlassian.com/t5/Confluence-articles/Removing-the-Companion-app-from-Confluence-Cloud/ba-p/1884657 Please mark my answer as accepted so that this thread can be considered closed

Sorry @Nate Zylstra , This is NOT a maintenance error

Hi @Nate Zylstra , this is not due to maintenance error, Companion app (that allows to edit files) has been removed from Confluence Cloud at the end of March 22 https://support.atlassian.com/confluence-cloud/docs/functional-differences-in-confluence-cloud-vs-server/ The Companion app that is available in Server will be…

it makes sense :) 

Hi @Abdul Kalam , welcome to the Atlassian community! On atlassian access, each user can customize initials and color of avatar To use this new feature, please, access your profile on https://id.atlassian.com/manage-profile/profile-and-visibility. Click on your Avatar > Create initials avatar. It should solve your issue.…

Hi @Igor A , welcome to the Atlassian community! Support works based on a specific policy (https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html) that depends form your account type and based on the priority of your ticket. Hope this helps, Fabio

it's weird. A user can gain Site Admin permission from another Site or Org Admin. In your case, you have not these two users so as community I can't provide support on this. Atlassian team should be able to access your site configuration and assist you.

you're welcome @Mark Wheeler 

Hi @jarek jonkisz , you need to raise a request to the Atlassian team https://support.atlassian.com/contact/#/ Atlassian team should be able to fix your issue. Fabio

Hi @Mark Wheeler , you can import tempo data to eazybi by using the following guide https://docs.eazybi.com/eazybi/data-import/data-from-jira-apps/tempo Hope this helps, Fabio

Hi @Alex Makhov , try to import marketplace.atlassian.com.crt and marketplace-cdn.atlassian.com.crt : openssl s_client -connect marketplace.atlassian.com:443 < /dev/null | sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > marketplace.atlassian.com.crtopenssl s_client -connect marketplace-cdn.atlassian.com:443…

Hi @Chandaka Anil Kumar , in order to support you on that you should provide us more information about your problem. Please, could you tell us if you are creating your issue through the UI or throug rest api, plugin, importer? Please could you attach a screenshot about an issue with that problem? Thanks, Fabio

Hi @Jacint Illes , welcome to the Atlassian community! Please try to fix your issue as suggested in the following article https://itsmycode.com/solved-remote-bitbucket-cloud-recently-stopped-supporting-account-passwords-for-git-authentication/ Hope this helps, Fabio

Hi @Stefan Bellinger , please take a look here https://confluence.atlassian.com/confkb/tiny-url-breaks-due-to-server-base-url-164496188.html Are you sure that at server.xml level you configured the exact URL value? If you are working using https, with a reverse proxy, in that file you should point correctly to…

Hi @Bm1115xdo , 1: Limit is 255 character 2: There are no limits. You can attach multiple files at your convenience Hope this helps, Fabio

You can try to move manually attachments just coping and pasting them in the new location after the upgrade. You need to restart JIRA after doing that. Hope this helps, Fabio

You can do that though an automation based (trigger schedule). It will works like a job

Hi @Lena Meyer , welcome to the Atlassian community! Unfortunately you can't because if you have a lot of members (as in your case) there is no enough space to put all of them. With this workaround JIRA prevents to break UI. Fabio

it's strange because, usually, REST API allows you to perfom the same operation as per user interaction with the UI (with the same checks)

Hi @Nina Huang , please mark my answer as accepted ;)

Hi @Jordan Paul , IssueService is more flexible because it allows to validate result before executing the update. Btw, you can use IssueService or IssueManager at your convenience. The update operation will enter a new history item in the issue history and you can't avoid it. I set EventDispatchOption.DO_NOT_DISPATCH…

Hi @Jordan Paul , probelm is that you are not updating your issue. At the end of your code (when you set the custom field value), you should use the following…

Hi @Daniel Canizalez , are u sure that inbound reference is the problem? Error 500 should be an Internal Server error. Please let us know about error reported at the log file level. Btw, my suggestion is to try to reindex your objects first : Indexing To open indexing configuration, select Indexing Insight. * Re-index A…

Hi @Fathima S H , please take a look here https://confluence.atlassian.com/jiracore/setting-up-oauth-2-0-integration-1005784173.html If your jira use HTTPS and it is in version 8.10 or higher, Oauth 2.0 is supported Hope this helps, Fabio