Fabio Racobaldo [Catworkx] Community Champion

Hi @Max Ålander , welcome to the Atlassian community! Please take a look to the following thread https://community.atlassian.com/t5/Jira-Software-questions/Parents-ticket-in-history-only-showing-ID-Can-I-get-more-info/qaq-p/1853649

@[deleted] this is a query that should be run at DB level. You need to speak about that with a database owner. 

Hi @Osman Beyaztas , Confluence license is based on the number of users that have access to a specific site. If you have a license for your site, it doesn't mean that you can access all the other sites without counting as a user. If I didn't understand your question please specify me exactly your scenario. Hope this helps,…

you're welcome @Lorraine T . If it solved your issue, please, mark my answer as accepted.

Hi @Faye , based on the Atlassian Status (https://bitbucket.status.atlassian.com/) all seems ok. Please raise an issue to Atlassian support https://support.atlassian.com/contact/ Hope this helps, Fabio

Hi @BhanuPratap.Harsh , welcome to the Atlassian community! In order to be able to create a project, you need to have Administer JIRA gloab permission (https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/) This is for company-managed projects…

Hi @Erik Hedin , welcome to the Atlassian community! Notifications are managed in two ways : * Internal notification (email for internal users/agents) through the notification scheme https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ * Customer notification (email for customers)…

Hi @Clive Tompkins , welcome to the Atlassian community! All Atlassian tools are permissive so you need to define just which groups can view/create pages, add attachments and so on. Please take a look to the article provided by @Sri Kumar Fabio

Hi @Victor , welcome to the Atlassian community! If your space is public (anyone on the web can access it), you can't restrict specific users to view that. What you can do is to prevent that specific users create pages, attachemnts, comment and so on. Take a look here for further…

Hi @Bruno PELZER , welcome to the Atlassian community! Please take a look to the following ticket https://jira.atlassian.com/browse/JRACLOUD-30688 It could be useful for your use case. Hope this helps, Fabio

Try to clean plugin cache : * Shut down JIRA. * Delete the following hidden plugin cache directories: JIRA_HOME/plugins/.bundled-plugins JIRA_HOME/plugins/.osgi-plugins. * Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

Hi @Kristin Johnson , please could you share a screenshot of this problem? Fabio

Hi @Matt , welcome to the Atlassian community! Try to review RAM for your JIRA instance (https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html) and try again. Hope this helps, Fabio

 @Lorraine T , please ask within your company. Otherwise, the next hing to do is reach out the Atlassian support through https://support.atlassian.com/contact/ and ask for help.

Hi @Lorraine T , welcome to the Atlassian community! You need to ask to your Org Admin to add someone else as JIRA Admin. Hope this helps, Fabio

@Brenda Gosse :) . Please mark my answer as accepted so that this thread can be considered closed.

Hi @Brenda Gosse , if you need just to sort a table through a column, you can do that by default : Hope this helps, Fabio

Hi @[deleted] , welcome to the Atlassian community! You have two different options to do that : * Use third part app https://marketplace.atlassian.com/apps/1221278/confluence-user-export?tab=overview&hosting=server * Perfom an export through a DB query Hope this helps, Fabio

Hi @Effectus Digital , my suggestion is to try https://wiki.comalatech.com/display/CDCCL/Comala+Document+Control+for+Confluence+Cloud plugin. It's the best way to manage your need. Hope this helps, Fabio

Yes, it is. We hope that Atlassian will fix this issue asap. 

You're welcome @Peter Hesseling . Many other users are experiencing the same issue.

Hi @Hayley Yates , welocme to the Atlassian community! It seems that search on the backlog became case sensitive. That should the problem. You need to contact the Atlassian support. Take a look to the same issue here https://community.atlassian.com/t5/Jira-questions/Has-backlog-search-become-case-sensitive/qaq-p/2027480…

Hi @Peter Hesseling , I can confirm that this happens also on my side. There's no open bugs on the Atlassian backlog so my suggestion is to raise a ticket here https://support.atlassian.com/contact/#/ Hope this helps, Fabio

Hi @John O_Reilly , if your fields don't appear on the agent view, so you need to check the issue screen for project. Btw, you can check why fields don't appear through show fields menu : Moreover, you need to check : * Field context * Issue screen (create/edit/view) * Field Configuration Hope this helps, Fabio

Hi @Harish Tuccapuram , here a simple guide to manage fields in a team-managed project https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/ Hope this helps, Fabio

Hi @Алексей Викторович Васильев , please take a look to the following troubleshooting article https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html Hope this helps, Fabio

A template is something that you can customize at your convenience. You can add your epic, stories atc etc throug the following macro https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/

Hi @SUNIL K , welcome to the Atlassian community! Please could you explain us your need? Are you talking about JIRA issues macro? If you need to customize table view of your jira issue please take a look here https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/ Fabio

It depends form your business context. Btw, you can use both swimlanes and quick filters . For example I use swimlanes per project basis (I have one board for multiple projects) and quick filters for single assignee or team.

Hi @Gary Baitson , welcome to the Atlassian community! Here a page that explains how to setup quick filters https://support.atlassian.com/jira-software-cloud/docs/configure-quick-filters/ A quick filter is based on a JQL so you can setup them at your convenience. Hope this helps, Fabio