Fabio Racobaldo [Catworkx] Community Champion

There is no single good that is more fundamental than the others. What good is water if you have nothing to eat? What is diesel fuel for if you have nowhere to go? It is necessary that in all parts of the world, without exception, everyone has the necessary goods to lead a dignified life regardless of skin color, race,…

Are you able to create stories in that project using create button on the top navigation bar?Please could you share the screenshot of your board?

Hi @Denny Pujo , even if you are site admin you could not have permission for that particular project. You need to check the permission scheme of that project and verify that your are in the groups/roles able to see and create issues.

Ciao @John Funk , #khabaylame is really fun and I usually watch his videos. Btw, best channel ever is Jalals (https://www.youtube.com/channel/UCcf0WYfeIkecTLQ_GzkBu1w) ... videos are incredible and make me laugh.

Hi @Renato Osorio , unfortunately you can't do that on a cloud instance. There is an open request https://jira.atlassian.com/browse/CONFCLOUD-46077. Please vote and watch it in order to keep updates about that. Hope this helps, Fabio

Hi @Denny Pujo , welcome to the Atlassian community! First of all you need to check if you have "Create Issues" permissions for the project associated to your project. If yes, please verify that Story is an issue type associated to Project Issue Type Scheme. If all is ok, please verify board filter in order to verify that…

Hi @Sushmitha , please could you attach the screenshot as comment so that we can figure out your current issue?

Hi @Christian Humer , all information you need for that are available at he following link https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/ Hope this helps, Fabio

ciao @Sandra Carrillo , please take a look to the following article https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-export-issue-history-from-Jira/ba-p/1886975#:~:text=Jira%20doesn't%20provide%20history,from%20the%20ones%20who%20succeed.

Sorry @Sandra Carrillo for the misunderstanding. At issue level, you can see who, when and what changed happens through History tab :

hi @linda1_lin , that is not a user preference setting but a instance setting. You need to be a Confluence Admin to change that limit. In order to change your plan you need to talk with a Org Admin within your organization. Fabio

Hi @linda1_lin , welcome to the Atlassian community! As Confluence administrator you can define max size for attachments at confluence instance level (https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/). Btw, based on your plan, you have a limit on a storage : * Free - 2GB * Standard - 250GB *…

Hi @PES Administrator , Archived spaces (and all content contained within them) won’t appear in the following: * Confluence search results — unless you select Search archived spaces. (This option is hidden if there are no archived spaces.) * Any dropdown menus, including the Confluence quick navigation (which drops down…

Hi @Sandra Carrillo , here a how-to guide in order to retrieve all audit activities including custom fields https://support.atlassian.com/jira-cloud-administration/docs/audit-activities-in-jira-applications/ Keep in mind taht you need JIRA Administration permission to view all these information. Hope this helps, Fabio

you're welcome @Divyansh Mago 

I see Serial number as visible field on Request Form. Isn't it on portal side?

Hi @Divyansh Mago , welcome to the Atlassian community! Please could you specify type of custom field Serial Number? Here a list of supported field types on portal side https://confluence.atlassian.com/jirakb/list-of-supported-custom-fields-for-request-types-in-jira-service-management-customer-portals-867182673.html Hope…

Hi @Aman , currently Insight Macro is only availbel for server/data center instances. There's an open request to the Atlassian backlog for Cloud https://jira.atlassian.com/browse/JSDCLOUD-9878 Please vote and watch it in order to keep update about progress. Hope this helps, Fabio

Hi @Judy Mallman , welcome to the Atlassian community! You should upload that image on internet/intranet so that it can be retrieved by your confluence instance. You could also add it as attachement to your confluence page and retrieve the related URL. Hope this helps, Fabio

Hi @Harley Reid , you can put in place a "Comment mail handler" (https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/) . In order to work, the object of your email should contain the ticket key where the email should be converted as comment. Hope this helps, Fabio

Hi @Bharanidharan V , welcome to the Atlassian community! Please take a look to this thread https://community.atlassian.com/t5/Jira-questions/Unable-to-add-Apps-to-JIRA/qaq-p/1308631 It should be usefult for your issue. Fabio

Hi @kamil_nowak , in order to have information about commits, branches and pull requests associated to a ticket you just should to add ticket key in your commit message. You don't need to add field to screens or update field configuration. Please take a look…

Hi @Nicholas Coppola , welcome to the Atlassian community! There's an open request for that (https://jira.atlassian.com/browse/JRACLOUD-36039) Please vote and watch this ticket in order to get updates. Hope this helps, Fabio

Hi @Kingsley Peters , in my opinion the best way to do that is using inline comments (https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/) and tag user that should be notified about that. By default, page creator and all other watchers will be notified about the comment but the space admin…

Hi @Roi Shamir , welocome to the Atlassian community! Here a complete guide for workflow triggers https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/ User mapping from the development tools to Jira The following process describes how a development tool user is mapped to a Jira user for…

Hi @Ben , you should just provide no access to customers to that portal. We have the following KB article noting the configuration needed to set this up: * How to restrict customers access to specific projects only in Jira Service Desk Noting: Removing "The Service Desk Customer - Portal Access" from the project permission…

Hi @Glyndwr , yes, that operation is to Eclise side. Here a solution for your current issue https://openwritings.net/pg/eclipse/eclipse-failed-write-credentials-your-git-repo-url-secure-store-no-password-provided Fabio

HI @Glyndwr , try to edit your git credentials and try again. In order to do that : To specify credentials individually for each remote * Open Git repositories view, * open "Remotes > origin > <your push url>" * click "Change Credentials..." (From User Guide - Resource Context Menu) Hope this helps, Fabio

Hi @Kasper Fast , please take a look to that similar thread https://community.atlassian.com/t5/Confluence-questions/We-re-hitting-a-snag/qaq-p/1634488 You should contact the Atlassian support team https://support.atlassian.com/contact/#/ providing the URLs of those pages. Hope this helps, Fabio

Hi @Krishna Raghavarapu , there a REST api that you could use for that scope https://developer.atlassian.com/cloud/jira/software/rest/api-group-sprint/#api-rest-agile-1-0-sprint-sprintid-put Update sprint * A sprint can be completed by updating the state to 'closed'. This action requires the sprint to be in the 'active'…