Fabio Racobaldo [Catworkx] Community Champion

Hi @Brittany Salas and welcome, my suggestion is to contanct a bitbucket admin first in order to verify if you have the correct permission to acces that project/repo. Hope this helps, Fabio

Hi @Tim Perrault , You could avoid to import groups just defining a filter that not find any group. About users, they should be imported on crowd side (in read-only mode) in a delegated authentication directory…

Hey @sankalp_khare , you can do that through the link that I sent you in my previous comment. Then you can add the organization to your JSM project in the customer section.

Hi @Eragaraju, Nandini , a confluence administrator within your company should enable you to see analytics (https://confluence.atlassian.com/doc/analytics-1044780333.html ). Hope this helps, Fabio

Hi @sankalp_khare and welcome, you don't need an automation to do that. You can associate automatically a user to an organization (https://support.atlassian.com/jira-service-management-cloud/docs/use-email-domains-to-automatically-group-customers-into-organizations/ ) and put that organization at customer level in one or…

Hi @Adrian Gaberell , dateFormatter that you are trying to use has the following methods https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/core/DateFormatter.html if you use something like #set($date = $content.getCreationDate()) <p>date: $action.dateFormatter.formatGivenString("yyyy-MM",…

Hi @emills and welcome, my suggestion is to use an URL field with the URL as default value and make it as read only on user side. The only cons of this approach is that field value will appear on ticket side if that field is on view screen. Hope this helps, Fabio

Hi @steliosavramidis , As jira admin, check the order of your statuses under settings > issues > statuses and then order your jql by status, it should reflect that setting. Hope this helps, Fabio

Hi @Kevin Crossley and welcome, Confluence has not a builtin dropdown list macro. Please could you specify what third part app are you using (Forms for Confluence by Adaptavist)? Please let us know, Fabio

Hi @Mike K and welcome, are u sure that missing commits have issuekey in the commit message? Please let us know, Fabio

Hi @Emma Falconer and welcome, Are you sure that you are searching table excerpt on the correct page where you added it? Fabio

Hi @kalyan balla , SQL query seems ok. Please check your db connection because it seems that message is related to connection and not to query itself. What is DBMS? What's your db client? Fabio

Hi @Dan Hurst and welcome, reindexing is required on datacenter instance, on cloud side it should be performed automatically. You could wait a while (now it should work). If you encounter issues with search or data being out of sync, you must contact Atlassian Support for assistance. About subtasks, probably you missed…

My best school trip was in 1998, high school trip to London. It was amazing!

Hi @Ian Mounsey , please take a look to this useful how-to guide https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html On the excerpt you will find the name of the original page in which source excert is located. If you need a link please add it into the original excerpt so that it will appear in each page…

Hi @Max and welcome, please could you check at workflow level (create transition) if any validator has been put in place? Let me know, Fabio

My first cetification was ACP-100 ... a lot of time ago. Many others obtained from that date :)

Hi @Siva and welcome, you could use the following rest API https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-last-active-dates-get but keep in mind that you need to have access to Atlassian Admin to use it. Hope this helps, Fabio

Hi @Elise Labonte-lemoyne and welcome, I think that you are talking about hierarchy in plan view. You need to define one of existing hierarchy or, if you are on Premium/Enterprise subscription you can add one. Btw, for my knowledge you can't group them by assignee. Please take a look to the following…

Hey @Otto Christiaanse , yes, I confirm that bug is still existing on JIRA 10.3.X There is not a bug on Atlassian side for that, please raise a new one through https://support.atlassian.com/contact/#/ Fabio

Hi @Satish Kamma and welcome, please could you check the following similar thread (https://community.atlassian.com/forums/Jira-questions/Getting-Test-get-user-s-memberships-Failed-Errors/qaq-p/1448715) if it helps? Fabio

hey @Otto Christiaanse and @Marc -Devoteam- I just tested it on a JIRA 9.12.25 and it seems to be a bug Also on jira 10.3.X it happens. Btw, it seems that issue appears just if you use character "{" after "|".

Hi @Dario Ligero , do you see your field in the macro preview? I tried on my instance and it works. Moreover, does it happen for all fields or just for some of them? Fabio

Hi @Andreas Gade Hjarnø , first of all please check integration between JIRA and bitbucket (https://support.atlassian.com/bitbucket-cloud/docs/connect-bitbucket-cloud-to-jira-software-cloud/) Moreover, please verify that you have access to repo linked to your jira ticket. Let us know, Fabio

Hey @鍛 みなみ , if you click on show more button you can see when and who performed the automation Hope this helps, Fabio

Hi @Otto Christiaanse and welcome, Try to use the following : | {old value} | Unchanged | | {New value} | {New value} | For more information please take a look to the following article https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=tables Hope this helps, Fabio

Hi @Christian B_ , unfortunately you can't manage permissions based on project categories with a single permission scheme. You could have a specific permission scheme for a category with groups within (it's not a best practice). My suggestion is to grant permissions to group per project basis using Project Role. Hope this…

Hi @prachi chauhan and welcome, if you are trying to update a test execution through a rest api you should use the following REST api provided by Zephyr https://support.smartbear.com/zephyr-essential-dc/docs/en/zephyr-squad-server-rest-api/zephyr-squad-api---how-to/update-test-execution-status.html The rest api that you…

Happy Jira Admin Day 2025 to all the community! I started as a Jira user back in 2007 and since 2010 as a Jira administrator. I've done a lot of work for various clients, with many integrations, many customizations, many upgrades, a lot of code written, and, above all, millions of calls. In recent years, we've been working…

Hi @Atif Afsar and welcome, please could you specify your confluence version? Fabio