Fabio Racobaldo [Catworkx] Community Champion

Hi @Tony Parsons , welcome to the Atlassian community! Your project is a "Team managed project" and not a "Company Managed project" so there are different settings. Take a look to the following article for more…

Hi @Tina Tang , welcome to the Atlassian community! By default, each user will receive notification when someone mention him. Please go to your personam setting and verify that "Someone mentions you" ha been checked Hope this helps, Fabio

Hi @Sandro Lainer , welcome to the Atlassian community! Could you try to add Sprint field to your plan view? You should be able to select sprint for each issue in your list. Hope this helps, Fabio

Hi @iampbernardo , as JIRA Administrator you can search and manage filters at yuour convenience. Go to Administration section -> Shared Items -> Filters Hope this helps, Fabio

Hi @Ain Othman , welcome to the Atlassian community! If you move a page or reorder it, the ID will remain identical. If you shared the link as tiny link or based on ID it should be work. Hope this helps, Fabio

Hi @Yangyang Liu , if you are talking about confluence, there is just delete attachment permission (not delte own or all as per JIRA). If user has delete permission for a space he should be able to delete attachements from pages that he CAN EDIT. So, please, verify that there are no restrictions for that specific page that…

My suggestion is to create a URL Custom Field, associate it to your issue type and define a default value with the link to your confluence page. That field will be automatically shown on agent side but not on portal side. It should solve your request. Fabio

Adding an attachment is not a feature provided by an automation

Hi @Namratha P , welcome to the Atlassian community! In my opinion it depends from the page content and how the end user entered the link within a page. If user added a link trough macro link the pdf correctly works, otherwise if the user added a link as text pdf will always redirect to that static link. Hope this helps,…

Hi @JFR987 , a Confluence page can be linked to any issue and not just to one. Link is an internal panel that can be accessed just by an internal agent and not by the customer in the portal. Hope this helps, Fabio

Hi @Manish Arya , unfortunately, there is no way to manipulate attachment through an automation. Fabio

Hi @Argie Rincón , welcome to the Atlassian community! Unfortunately delete a space is a permanent operation and there are no way to recover it https://support.atlassian.com/confluence-cloud/docs/delete-a-space/ Fabio

Hi @Richard Shandelman , welcome to the Atlassian community! You can link, through the Application link, more than one JIRA instances. Try to setup a new application link to this new JIRA instance. Hope this helps, Fabio

Hi @Craig Nodwell , the normal behaviour, on a server instance, if you close a page without saving is to come back to page itself in view. @ivan , could you check that there are not javascript in your instance. Try to enable safe mode in irder to verify that it happens because of a third part plaugin installed.

Is the customer an information that you currently see in a specific issue? If yes you can add it as a column. No way to add that information if it is not a field of a specific ticket.

Hi @Hamza ait aissa , what do you mean as "Customers"? Customer is user that raised the request so it should be reporter. Please clarify what type of information you want to add in a queue

please click on "Accept answer" :) ... it is unresolved 

you are welcome @Petra Liedel . Please mark my answer as accepted

Hi @Hamza ait aissa , you can edit queues adding columns at your convenience. You can add a custom field as a column ( https://support.atlassian.com/jira-service-management-cloud/docs/edit-queues/ ) Hope this helps, Fabio

Hi @Petra Liedel , you can use specific dates based on your date format. Please try : duedate < "2022/07/31"

Hi @[deleted] , please export your video as mp4 (https://www.techsmith.com/blog/tutorials/camtasia/export-share/) and then attach it to your confluence page. You can use this macro https://support.atlassian.com/confluence-cloud/docs/insert-the-multimedia-macro/ to embed your attachment in a page Hope this helps, Fabio

Hi @William Chambers , please verify that you have "delete" page permission on the source space and "add" page permission on the target space. Fabio

Hi @Petra Liedel , please try the "endOfMonth()". Moreover, please kepp in mind that parameters are a numeric value * endOfMonth() - end of current month * endOfMonth(1) - end of next month * endOfMonth(-1) - end of previous month Hope this helps, Fabio

Hi @vineeth gajjela , welcome to the Atlassian community! It depends from workflow and resolution configuration. Please check that : * you have "close issue" project permission * your wf has a transition to done status and verify the related condition * resolution is a field of the trasition screen * "answered" is a…

you're welcome @Aswathi D 

Hi @DeLaCruz, Annabelle INT (FAA) , welcome to the Atlassian community! Here a useful link https://www.atlassian.com/it/accessibility Moreover there is a specific plugin https://marketplace.atlassian.com/apps/1213437/accessibility-for-confluence?tab=overview&hosting=datacenter that could help you on that. Hope this helps,…

Hi @Aswathi D , Summary is a brief description of an epic and epic name is the name that will be used in order to link stories to an epic. It could be the same information but, in some context, could have separate values. Fabio

Hi @vikramiron , in my opinion there is an inconsistence due to Write access just to admininstrators. If you remove that branch restriction all should be ok. https://bitbucket.org/blog/take-control-with-branch-restrictions Fabio

I'm happy for that @mohsin.munir 

Hi @vikramiron , please could you share your repo permissions and branch permissions scrennshot? We need to figure out your current setup so that we can support you on that. Please keep in mind that, in order to complete a pull-request a user need to have WRITE permissions on the target branch. Fabio