Fabio Racobaldo [Catworkx] Community Champion

Hi @Bn , this article could help you to figure out the cause https://confluence.atlassian.com/cloudkb/space-pages-and-content-cannot-be-seen-after-migration-1108487658.html Cause The relationship between the users and their assigned groups is not preserved during the migration. Users, including administrators, must be…

Hi @Saqib Dar , this is a good starter document https://confluence.atlassian.com/adminjiraserver/configuring-jira-service-management-approvals-938847527.html If you want to make that approval performed by customer through the portal you need just to make Accept/Decline transition appearing in the portal side…

how could you get notified about deadline failure due to change of plan of another related project in JIRA ?

Hi @Nelson Carranza , in my knowledge there is not a specific event for comment in service desk but there is an event Issue Commented. In your listener, based on the project of your issue, you can determine if it is a service desk project or not. Hope this helps, Fabio

Hi @Thomas Geiser , welcome to the Atlassian community! You can add your excel file as attachment to your page and use Office Excel Macro to view you excel file into your page. If you attach a new version of your file, automatically page content will change. I hope this is what you need. Fabio

Hi @Pavel Kostetskiy , welcome to the Atlassian community! In my opinion the best way to manage dependencies cross project is to use Advanced Roadmap (https://support.atlassian.com/jira-software-cloud/docs/schedule-issues-in-advanced-roadmaps-according-to-releases/). Hope this helps, Fabio

Hi @sabari M , you need to perform a performance tuning on your side. Here an usefult article https://confluence.atlassian.com/jirakb/troubleshoot-performance-issues-in-jira-server-336169888.html We don't know your server capabilities and your settings so we can provide you a correct path to fix your issue. Moreover you…

Hi @Pavel Kchol , welcome to the Atlassian community! Sourcetree is a free app and you don't need license. Fabio

Hi @Peter Hollý , welcome to the Atlassian community! the function accept as parameters versionName (mandatory) and projectName (optional). The function return the end date of the version passed as parameter. Examples of usage : * created > versionEndDateOf("Version 1") - Returns all issues that were created after "Version…

Hi @Dahyun Fidel , welcome to the Atlassian community! Please take a look to the following article that covers all possible cases https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html Hope this helps, Fabio

Hi @NinjaFol , unfortunately you can't disable that behaviour. You can request for an improvement to the Atlassian team through https://support.atlassian.com/contact/#/ Fabio

Hi @Enda Murray , unfortunately, field Links contains all links and you have no chance to filter them in your gadget. Fabio

Where are you trying it? Please could you share a screenshot?

Hi @Saqib Dar , my suggestion is to start using this following video https://www.youtube.com/watch?v=BeiawYlGpUo that introduce Insight. Moreover, here you have a guide https://confluence.atlassian.com/servicemanagementserver/getting-started-with-assets-1044784303.html Hope this helps, Fabio

Hi @asaf rehavi , you can follow this guide https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html but your macro points seem good. About the license, before perform the migration/upgrade, please verify that your license is active. You can't perform the upgrade without an active…

Hi @S Sheikh , please try the provided query. It should retrieve all issues in your epic. If you need to retrieve just stories you could use : type=Story and issue IN issuesInEpics(' type=Epic and fixversion="V1" and project=ABC ') Fabio

Hi @Леонід Государський , welcome to the Atlassian community! There is an open request for that https://jira.atlassian.com/browse/I18N-3273 Please watch that ticket in order to keep you up to date. Fabio

In addition to @Karalee Kikiros , if you need to add some other fields (not existing in the request form) you can try the following app https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=server&tab=overview Moreover there's an open request for that : JSDCLOUD-4328 - Add fields (view…

Hi @Sangsu Choi , welcome to the Atlassian community! There is a similar thread here https://community.atlassian.com/t5/Jira-questions/IP-Allowlisting-and-mobile-apps/qaq-p/1769856 Btw, it depends from the network connected to your mobile devices. If they are connected to other networks you can not define all the possible…

HI @S Sheikh , welcome to the Atlassian community! Please try the following query : issue IN issuesInEpics(' type=Epic and fixversion="V1" and project=ABC ') Hope this helps, Fabio

Hi @Lai_ Hongyu_ Lianwei China , welcome to the Atlassian community! Cloning is a builtin feature provided by JIRA. Please take a look to the following article https://support.atlassian.com/jira-software-cloud/docs/clone-an-issue/ Hope this helps, Fabio

Good! Please mark all answers as accepted ;)

That is the issue. Please extract all those files and put in the server folder size ;). Remeber to restart the application

Hi @Judikael Deniel , my suggestion is to use some third part app like https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=datacenter&tab=overview Fabio

Hi @Abdelmoghny Mohamed , it seems to be not a JIRA error message. Could you provide us more information? Fabio

Hi @kohopir975 , as a user you can watch page or space that you can view. Please take a look to the following guide https://confluence.atlassian.com/conf713/watch-pages-spaces-and-blogs-1077913946.html Hope this helps, Fabio

Hi @NikitOS Tikhomirov , welcome to the Atlassian community! Please could you check if, after the restore, JIRA-HOME/data/attachments folder contains files? Moreover please check the following…

Interesting event promoted by Appsvio guys!!! Chapter Name : https://ace.atlassian.com/sofia/ Event Name : How Customer & Organization Management can boost your Support Teams in JSM Date: 11/22/2022

Hi @Kunal Saraf , that is related just to license management. Please take a look to the following articles : * https://confluence.atlassian.com/bitbucketserver/migrate-from-server-to-data-center-996641211.html * https://confluence.atlassian.com/bitbucketserver/set-up-a-bitbucket-data-center-cluster-996641208.html Hope this…

This thread can be closed. Third part app vendor manages release based to their plan internal policy.