Fabio Racobaldo [Catworkx] Community Champion

Hi @Harold Alcalde , a possible solution is to have a textfield custom field and use a scripted field (provided by ScriptRunner) in order to retrieve tickets based on that field. Hope this helps, Fabio

Hi @YejinMoon , welcome to the Atlassian community! I don't see any reported incident on Confluence Cloud. Did you try with other browser? Is your issue fixed now? Fabio

Hi @kpanjwani , welcome to the Atlassian community! Those are your favourite filters. Please manage your settings at your convenience https://support.atlassian.com/jira-work-management/docs/save-your-search-as-a-filter/ Hope this helps, Fabio

Hi @Lamia ADJIR , probably your javascript is executed before that element is loaded. Please try to add the jira event on your javascript in order to be sure that it is executed after that page is fully loaded : require([ 'jira/util/events', 'jira/util/events/types', 'jira/util/events/reasons', ], function(Events,…

Hi @Ari Fellman , welcome to the Atlassian community! In order to put in place your requirement, you need to create a a field "Last Comment" in JIRA using automation/Script Runner (https://community.atlassian.com/t5/Jira-questions/Adding-quot-last-comment-quot-in-a-Filter-Results-Dashboard/qaq-p/1066548) first. Then you…

Hi @Nathan , unfortunately you can't see different JIRA instances in one view. Fabio

Hi @Jeremy Richardson , welcome to the Atlassian community! In my opnion, rest API is the best way to automate that behaviour. Fabio

Hi @Eduardo Medrano , welcome to the Atlassian community! Did u read the following documentation article https://support.atlassian.com/confluence-cloud/docs/insert-the-iframe-macro/ ? There is a specific parameter for that. Fabio

Hi @Sebastian Koepp-Medina , welcome to the Atlassian community! There is an open incident on Confluence cloud instances that coul impact your issue https://confluence.status.atlassian.com/incidents/cvzd5nf4xrdy Hope this helps, Fabio

Hi @Suryansh Tiwari , welcome to the Atlassian community! You can retrieve issue history through the following rest api https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get Hope this helps, Fabio

Hi @salah younis , in order to do that you need to change your queue filter adding something like : ... and resolution is EMPTY In that way all the resolved/closed ticket will be automatically moved out from queue itself. Hope this helps, Fabio 

Hi @Nitin Gupta , free plan policy is available here https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/ Inactive Free products will be deactivated If all the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of…

Hi @Samuel Stephens , using the builtin Attachment Macro you could use Filename Patterns paramter in order to define which attachments should be retrieved. Filename Patterns (patterns) all A comma-separated list of regular expressions, used to filter the attachments by file name. Note that the parameter values must be…

Hi @Sahil Chandel , welcome to the Atlassian community! Unfortunately you can edit the toolbar in Confluence. In order to perform a custom search you need to click on the search area and then on "Confluence advanced search". Hope this helps, Fabio

Hi @Ankita Jadhav , you need to attach image first to your issue and then use the attached image with a link in the issue description. It should solve your issue. Fabio

Hey @Sandro Leone , you are on the inst folder. Please go in the JIRA-HOME folder /logs/ try to upload a file and then copy just portion of log files with the error.

Hi @Sandro Leone , welcome to the Atlassian community! Please could you extract error in the JIRA-HOME/log/atlassian-jira.log file so that we can support you on that? Fabio

You're welcome @Dimitrios Danampasis 

Bread and nutella still rocks :)

Hi @Dimitrios Danampasis , you can find a solution in this thread https://community.atlassian.com/t5/Bitbucket-questions/How-do-I-move-a-bitbucket-repo-from-one-project-to-another/qaq-p/949423 Hope this helps, Fabio

Hi @Ken Loh , in addition to @Alex Koxaras -Relational- answer, that customization can be performed just on server instances. Fabio

Hi @Kimberly Betty , welcome to the Atlassian community! On click is a client side event and the automation works at server side. You need to ask to Approval Path for Jira team if that operation raise some event at issue type so that you can intercept it in an automation. Hope this helps, Fabio

Hi @Sean Kim , welcome to the Atlassian community! When you try to enter macro through { you need to add Macro Title and not Macro Name. Hope this helps, Fabio

Hi @Muhammad Moazzam Hassan , in addtition to @Joseph Chung Yin answer, please check conditions at workflow level for each transition in order to verify who can execute them. Fabio

Hi @Sabarna Chowdhury , welcome to the Atlassian community! Based on the URL of your confluence instance, it should be a server/data center instance and not a cloud one. BTW, in order to get the desired permissions you need to ask to space administrator within your company. Hope this helps, Fabio

Hi @Faisal awan , welcome to the Atlassian community! To add a new language to your service project: * From your service project, go to Project settings > Language support. * Select Add languages. * Check the boxes next to the languages you want to add and select Add. Please select : German Hope this helps, Fabio

correct @Marco Brundel , automation is a good solution ;)

Hi @Tejasvini_Apraj , welcome to the Atlassian community! Probably you are talking about Team-Managed projects (here a brief exaplanation about differences with Company-Managed projects https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/). Team-managed projects Set up…

Hi @OriO , you can implement that requirements through a Behaviour (something like https://docs.adaptavist.com/sr4js/latest/features/behaviours/behaviours-examples/setting-field-defaults) Please let us know if you need support on that. Fabio

Hi @[deleted] , welcome to the Atlassian community! There is an open request for that on the Atlassian backlog. Please vote and watch the following ticket https://jira.atlassian.com/browse/JRACLOUD-61856 in order to be up to date about progress. Hope this helps, Fabio