Fabio Racobaldo [Catworkx] Community Champion

Hi @Sunil kumar , please could you provide us information about DB linked to your instance. This issue usually happens with H2 embedded database. Take a look here https://community.atlassian.com/t5/Confluence-questions/Atlassian-Cloud-Migration-Assistance-is-giving-error-while/qaq-p/1196608 Fabio

Hi @Renaud Chantrie , welcome to the ATlassian community! You can create a project with shared configuration https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/ Create a project that shares its configuration with another project Only Jira admins can create projects with a shared configuration. The…

Hi @Marcello Fontana , you can read the following how to article to do that https://confluence.atlassian.com/jirasoftware/upgrading-jira-server-to-9-4-1178869727.html Hope this helps, Fabio

Hi @Dhaval Agarwal , currently it is not possible to extract that information (there is an open request for that https://jira.atlassian.com/browse/CLOUD-11259). You need to contact the Atlassian support team through https://support.atlassian.com/contact/#/ Fabio

Hi @Buse Eryilmaz , welcome to the Atlassian community! In addition to @Alex Koxaras -Relational- answer, you can use inline comments (https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html) that could make your work easier. I don't know if it can match your scenario. Fabio

you're welcome @Francis Asielue 

Hi @Francis Asielue , how did u setup the custom email? If those custom emails are associated to some specific issue event, they will be sent just in that scenario. Sharing is not an event and, for my knowledge, contents can't be customized in the cloud. Fabio

You can try to reach the Atlassian support (https://support.atlassian.com/contact/)

Hi @ariel , welcome to the Atlassian community! It could be caused by inactivity. Inactive Free products will be deactivated If all the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of inactivity. If any Jira Cloud product on your site is on a paid plan,…

Hi @ignacio.flores , first of all please verify that, during your upgrade, you put db connector in the lib folder under jira installation. It seems that oracle connector jar is missing. If so, please transfer the connector jar and restart JIRA. Fabio

Hi @Evalaji Jones , please check that your filter board is configured to retrieve those issues. A cloned issue is an issue as the others. Hope this helps, Fabio

Hi @Adhikari Jitendra Kumar Das , you can use List<Project> as specified here https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/project/ProjectManager.html#getProjectObjects-- Hope this helps, Fabio

you're welcome @Nikki Thomas 

you're welcome @Pedro G. Ferreira 

Hey @Diana , collaborative editing is related to Confluence pages and not to JIRA tickets. For jira tickets the last update will be saved. You can retrieve old changes in the tab history. Hope this clarifies your doubts, Fabio

It's weird but issue is gone :) Thanks for sharing @alessioLepaya 

you're welcome @Tamilathithyan 

Sorry @Lara Lopez Garcia I missed that information. I use it in a service desk portal. I read the following article https://docs.thinktilt.com/proforma/forms-and-issues but it seems that cannot be added on creation. Try to raise a request here https://support.atlassian.com/contact/#/

Hi @Diana , welcome to the Atlassian community! Your link is referred to a Data Center instance but probably you are on a cloud instance. At cloud level, collaborative editing is managed by Atlassian and it is activated by default. Hope this helps, Fabio

Hi @원종윤 , probably, you need to add/renew a license for https://marketplace.atlassian.com/apps/16063/numbered-headings?tab=overview&hosting=cloud Try to add a trial license using "Try it free" button on the linked page. Fabio 

Hi @Krister Gustafsson , welcome to the Atlassian community! If you zoom in all the items, including text, buttons and page layout will increase, so probably you need to scroll up and to the right in order to click publish or edit buttons. To restore the original view you need to zoom out. This is something that happens at…

Hi @atlassianaccount , welcome to the Atlassian community! Please take a look to some examples provided in the rest Api section https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content/#api-wiki-rest-api-content-id-put Hope this helps, Fabio

Hi @Lara Lopez Garcia , did u try to use the following approach https://docs.thinktilt.com/proforma/publishing-proforma-forms-to-the-jsm-portal ? Fabio

Hi @Tamilathithyan , in addition to @Sebastian Krzewiński (it is the right way to do that), please take a look to the following article https://bitbucket.org/blog/take-control-with-branch-restrictions. Fabio

Hi @Aya AlJboor , Crowd can be associated to multiple AD systems. If a user (with the same username) appears in more than one AD, the user information will be retrieved from the one AD in which it appears. The order can be defined by a crowd administrator. Primary and secondary domain can't be defined. Hope this helps,…

Hi @pramothvm , welcome to the Atlassian community! What do you mean with "test type"? If you are referring to a saved filter, you can retrieve the ID in the URL Hope this helps, Fabio

Hi @alessioLepaya , welcome to the Atlassian community! Please could you check if that user has also Edit Issue permission? Fabio

Hi @Balasubramanian, Priyadarshini (US - Orlando) , please take a look to the following article https://help.tempo.io/cloud/en/tempo-timesheets/timesheet-approvals/automated-emails-for-tempo-timesheets.html Fabio

you are welcome @Yana Neverko 

Hi @Nathan , that is the board name. You can change it manually. Go to the board itself -> board settings then you can change the name Hope this helps, Fabio