Fabio Racobaldo [Catworkx] Community Champion

Hi @Chris Kite , you can retrieve parent issue in create screen through the following code : import com.atlassian.jira.issue.IssueManager import com.atlassian.jira.issue.Issue; ... def parent = getFieldById("parentIssueId"); Long parentIssueId = parent.getFormValue() as Long; IssueManager issueManager =…

Hi @Courtney German , this is an old issue that should be fixed now (https://jira.atlassian.com/browse/CONFSERVER-57864) Fabio

Hi @Anil Kumar Bojja and welcome, you should setup two different connectors in the server.xml file having two different ports. It should fix your issue, Fabio

Hi @MBendersky and welcome, if you need to create a new organization please use the following guide https://support.atlassian.com/organization-administration/docs/get-started-with-an-atlassian-organization/ Fabio

Hi @Tony O'Donnell and welcome, first of all you missed to attach a screenshot of your page. Btw, you can create your own template (https://support.atlassian.com/confluence-cloud/docs/create-a-template/) Hope this helps, Fabio

Hi @郑桂阳 and welcome, there is an open request for that https://jira.atlassian.com/browse/JSWCLOUD-14833 Fabio

Hi @Madhusudana K , you need to define a listener for each event that can impact that field (creation,update) and then perform a check on listener side and send an email. Fabio

Hi @SunadhRaj.Malaka , please check if your mail handler is "Create and comment" type and that email sender has comment permission in the target project. Fabio

Hi @Platform NWZ and welcome, please take a look to the following troubleshooting article https://confluence.atlassian.com/confkb/error-messages-when-viewing-confluence-pages-1095238852.html and try proposed solutions. Hope this helps, Fabio

Hi @Manuel Allamellou , unfortunately, you can't do that. You could import items and then change date at db level but it is not a suggested approach. Fabio

Hey @Edouard Dorcier , they are temp files used during export process. Don't worry! Fabio

Hi @Elinor Crews , please check Collaborative editing settings https://confluence.atlassian.com/doc/collaborative-editing-858771779.html It could help you on that. Fabio

Hi @Delasha Long , Safari is supported so it should be not the issue (https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/). Please verify that there are no network issue at his side and check network panel on safari in order to figure out what is the issue…

Hi @Michael Wheatstone , please take a look to the Asset Permissions https://confluence.atlassian.com/servicemanagementserver/configuring-roles-and-permissions-1044784414.html Fabio

Hi @[deleted] , you need to define your date format first https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/ Hope this helps, Fabio

Hi @Johannes , please link the video. Fabio

Hi @Hasan Atasoy , please take a look to the following similar thread https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Lock-Header-Row-in-New-Editing-Experience/qaq-p/1445469#:~:text=You%20can%20freeze%20first%20N,Freeze%20first%20N%20rows%20box. Fabio

Hi @Jessica Madera Gumba , probably your attachments have not been imported correctly. Please take a look to the following troubleshooting…

Hi @Polina Blinchevsky , my suggestion is to put in place an automation that set team leader as watcher in each single issue. Rule to define "relevant" issue for the team is not clear on my side. Fabio

Hi @NHTKID and welcome, please take a look to the following similar thread https://community.atlassian.com/t5/Confluence-questions/Getting-trail-license-for-Confluence-Data-Center-in-Microsoft/qaq-p/2110911 Hope this helps, Fabio

Hey @Christoph Roll , please take a look to the following guide https://support.atlassian.com/confluence-cloud/docs/delete-or-remove-a-calendar/

Hi @Pratibha Tambakad , please take a look to the following article https://confluence.atlassian.com/confkb/how-to-restore-multiple-attachments-from-a-file-system-backup-in-confluence-1044789300.html Hope this helps, Fabio

Hi @Ristei George and welcome, try to contact vendor through his portal https://aserve.atlassian.net/servicedesk/customer/portal/44 Fabio

Hi @Greg Bolcer , JIRA tour will appear just first time that user access JIRA. Btw, as JIRA Administrator you can disable it thorugh dark features : * As a JIRA administrator, navigate to <JIRA-URL>/secure/SiteDarkFeatures!default.jspa * Add the following dark feature flag: jira.onboarding.feature.disabled Hope this helps,…

HI @Tuelle , for my knowledge, you need just to use AO methods provided by API without manageing transactions. Fabio

Hi @Neal Slensker , you can change datetime format including seconds. * Go to Administration > System > User Interface > Look and Feel * scroll to Date/Time Formats section * change the Complete Date/Time Format to dd/MMM/yy h:mm:ss where it included seconds. * open one of the issue to see the changes. Hope this helps,…

Hi @Deepali Bagul , unfortunately, JQL doesn't work at confluence page link side. Fabio

Hi @elahe Mirshafiei and welcome, database stores information about attachment and file system location. More information about how Confluence manages attachment can be found here https://confluence.atlassian.com/doc/hierarchical-file-system-attachment-storage-704578486.html Btw, you can not change this approach. Hope this…

Hi @Matthew Matveev , please try to clean your browser cache and try again. If issue persists take a look to network call using browser developer menu. Fabio

Hi @Avishag Yaacov and welcome, you can reach Atlassian through a Sales Support request using the following portal https://support.atlassian.com/contact/#/ Hope this helps, Fabio