Fabio Racobaldo [Catworkx] Community Champion

Hi @Dwan Brown and welcome, is your instance working? Fabio

Hi @Param Kelkar , first of all you can take a look to the following page https://community.atlassian.com/learning/collection/certification-prep/jira-administration-for-cloud-prep Hope this helps, Fabio

Hi @evia imtron admin and welcome, please let us know exactly step by step how you are trying to connect confluence with jira. Did u look this article https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira#link-confluence-and-jira ? Let us know, Fabio

Hey @이가은 , are you sure that issue was not temporarly due to an atlassian outage? Btw, for free plans you can reactivate it with all data within 15 days after deactivation, 60 days for paid plans. As suggested by @Tansu Akdeniz try to reach atlassian support. Hope this helps, Fabio

Hey @Neovern Enricoso , was this happening for each JIRA page or for a specific operation? Fabio

Hi @notice mohhme and welcome, someone invited you on JSM for a site. Hope this calrifies, Fabio

Hi @Guido E. , please take a look to the following article https://confluence.atlassian.com/get-started-with-sourcetree/repository-history-and-code-diffs-847359147.html Btw, there is an open request for that https://jira.atlassian.com/browse/SRCTREEWIN-3637 Hope this helps, Fabio

Hi @Balaji Lakshmipathi , that article is for a Data Center instance. If you need to use a service account on cloud in order to connect a third part app, please follow this article https://support.atlassian.com/user-management/docs/create-oauth-2-0-credential-for-service-accounts/ Hope this helps, Fabio

Hi @Sridhar Gandla , for my knowledge there are not promo codes released by Atlassian. Fabio

hey @Keith Chikomo , please ask to a Site/Org admin to check App permission settings.

Hi @Karl Samson , there is an open bug https://jira.atlassian.com/browse/JRASERVER-79357 that will be fixed in 10.3.22 release. Hope this helps, Fabio

Hi @Keith Chikomo , are u on a cloud or a data center instance? Btw, it seems that you have not permission to access your instance. Try to ask internally within your company. Fabio

thanks for the feedback @Heidi Geilke . Please mark this thread as resolved

Hey @mouseodoom , as said by @Arkadiusz Wroblewski this is not feasible. Fabio

Hey @SQ Data Engineer and welcome, for my knowledge each user, including a service account, needs to have a timezone set. Fabio

Hey @Ken Turner , If your Jira Service Management site is still within the 14‑day Standard trial, Jira continues to enforce Free-plan email limits (100 emails per 24 hours) until the trial period ends automatically. Please take a look to the following ticket https://jira.atlassian.com/browse/JRACLOUD-75359Hope this…

did u try to open pages from a different browser?

I can't reproduce it in my environment. It is a very strange behaviour. Are u sure that all database pages are impacted on your end?

Hi @Tisha Kuo and welcome, I just requested Atlassian team to check this question so that they can provide you support on that. Hope this helps, Fabio

Hi @Heidi Geilke , please could you better specify your issue? Please, attach a screenshot. Are you sure that your table has not been updated by somenoe else (see page history)? Fabio 

Thanks for sharing @fban 

Hi @Shail Garg , probably you are talking about JIRA instance (if you are able to submit a question here it means that you are able to login to Atlassian. Isn't it?). If so, my suggestion is to involve some org-admin within your company first in order to perform a troubleshooting. If you are an org-admin my suggestion is…

Hi @Deep Harsora , you need to ask within your comany to an org-admin. He should be able to reactivate user on Atlassian Guard (if stored locally) or reactivate on external identity provider (if is a managed account). Hope this helps, Fabio

Hi @VIVIANE SOUSA SANTOS and welcome, please use filter subscription for that purpose https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ -> section "Subscribe to a filter" Hope this helps, Fabio

Hey @Shelinder Kaur Jai Devinder Singh , in addition to @Akash Singh answer, please check with Site Admin that there are no third part apps (like "Auto Purge Trash") that automatically delete contents in trash after a while. Hope this helps, Fabio

hey @david cockrell , it could be helpful to others. I just marked it as accepted. Thanks for sharing

Hi @Roderic Hennings and welcome, ForYou page is not customizable for my knowledge. There you can find some useful information based on your recent activities and based on spaces update. You can edit feed in order to select spaces and/or people that you are interested to see in the feed itself

Hi @vsanchez and welcome, unfortunately we can't see your image. BTW, as a space admin you should be able to see request types (Space Seetings -> Request Management -> Request types) https://support.atlassian.com/jira-service-management-cloud/docs/create-request-types-in-company-managed-projects/ Hope this helps, Fabio

Hi @Indrasenareddy Kethireddy , are you talking about the following macro https://help.tempo.io/structure-dc/latest/adding-structure-macro-to-confluence ? Fabio

Hi @ARIEL LOPEZ and welcome, in addition to @Evgenii answer, you can create a team managed project using the following approach https://support.atlassian.com/jira-software-cloud/docs/create-edit-and-delete-team-managed-projects/ For my knowledge not just admin can create a Team-Managed space it depends from global…