Fabio Racobaldo [Catworkx] Community Champion

Hi @Karen Caramelo Alves , first of all try to check if you hide some fields from screen https://support.atlassian.com/jira/kb/users-dont-see-some-fields-when-creating-jira-issues/ If all is ok on your side, please contact a Jira Admin in order to check create screen. Hope this helps, Fabio

Hi @Vijay , if Multi factor auth has been enabled in Atlassian Guard within your company, users need to use that approach. Please ask internally to an Org admin in order to check the new auth policy. Hope this clarifies, Fabio

Hi @Vijay , you need to ask internally within your company. Probably MFA has been enabled on Atlassian Guard so that user need to use it. Hope this helps, Fabio

Hi All, as @Peter Gilchrist mentioned, there was an active incident https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx Please check again, issue should be fixed now.

Hi @Jasper de Vries , you should not use %Appdata%\Sourcetree.exe_%GUID% file to set your settings but the standard approach is to set those data within .gitconfig file (read here) Hope this helps, Fabio

Hi @Johnson_ Jeff _RIS-OKC_ and welcome, do you have some swimlane configured in your board? Let us know, Fabio

Hi @Camacho_ Julio and welcome, did u try to add column "parent" in your JQL? Hope this helps, Fabio

thanks for sharing @Sowmya Kottapalli 

I will mark @Arkadiusz Wroblewski as accepted. Next time, please @Davide Faiella avoid to edit the question so that other people can use it in order to find a solution for their own issues.

Hi @Walter Mauritz , unfortunately, there is not a native REST API to get information about restrictions changed since a specific data. Fabio

Hi @supp test and welcome, columns are mapped to statuses and not for a specific issue type/swimlane. Hope this clarifies, Fabio

Hey @Brenda So , in addition to @Andrea Robbins answer, there is an open request for that https://jira.atlassian.com/browse/JSDCLOUD-8484 Please vote and watch that ticket in order to keep up to date about progresses. Hope this helps, Fabio

Hi @Sowmya Kottapalli , I assume that you are talking about JIRA and Bitbucket integration. Btw, please check that you have permissions to see project/repo in bitbucket and that there is a branch name/commit with issue key on that side. Let us know, Fabio

When I was little, I used to play Monopoly at home with my family. When I was at university, we played Risiko marathons... good times :(

Hi @anna_kiviharju , in addition to @Tomislav Tobijas answer, if you are on a simple table in confluence (not database) what happens if you try to resize your table? Fabio

Hi @Iu Donadeu and welcome, it seems an issue related to your domain and not to JIRA itself. Please verify that your account is reacheable from Atlassian cloud (firewall?) Hope this helps, Fabio

hey @David Shahbazyan , please could you share SLA conditions and calendars?

Hey @Pradeep Shetty , please ask internally to an org/site admin to provide you access to confluence through the Atlassian guard. Hope this clarifies, Fabio

Hi @Mateusz Wąsalski , in changelog you have information about fields changed. In your example, probably, tax-123 has been created with story point and sprint field valued (it will not appear in the changelog) and tax-234 had those field changed after creation. Isn't? Please let me know, Fabio

Hi @David Shahbazyan , just to be sure, did u check SLA configuration in order to be sure that JQL is valid and that related statuses are still existing? I had the same issue when I deleted a status used in my SLA configuration. Please let us know, Fabio

Hi @Ralf Rutke , from my perspective is not correct to delete users because you could lose information. You should just deactivate them so that all their work on issue will remain tracked on your system. BTW, please take a look to the following how-to…

Hi @DealAmaze Technologies , please take a look to the following guide https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ If you were on a premium subscription your data should be recoverable within 60 days from deactivation. Hope this helps, Fabio

Hi @Lana Kelly , unfortunately it is not possible. There is an open suggestion here https://jira.atlassian.com/browse/CONFCLOUD-75509 Please vote and watch it to keep you up to date about progresses. Hope this clarifies, Fabio

Hi @Nazia Hassan and welcome, if you are talking about expand macro you should be able to add a table typing /table Moreover, are you sure that you are in edit mode for your page? Fabio

Hi @Merili Eeron , are those fields managed in creation postfunction associate to bug or in any automation? Fabio

you are welcome @Param Kelkar and good luck for the exam 

any update @Michael Genyuk ?

no feedback @Tinker Fadoua :(

thanks for your feedback @Paul Martin 

hey @Karl Samson did u see that ticket?