Fabio Racobaldo [Catworkx] Community Champion

Hi @arno , you can setup a script runner job for this purpose (https://docs.adaptavist.com/sr4js/9.5.0/features/jobs). Using jira api you can check status of the assignee and, based on that, define what to do . In this example issue for specific JQL will be re-assigned to Project Lead if assignee is not active anymore.…

Hi @Terry Tan and welcome, you are on a server/data center instance. You can find logs at server side on <YOUR-CONFLUENCE-HOME_FOLDER>/logs/atlassian-confluence.log My suggestion is to upgrade first your confluence to latest version. You can use a trial license in order to upgrade your instance. Hope this helps, Fabio

Hi @Richard Snyder , it seems a server issue (network or proxy issue). Could you provide more information? Fabio

Hi @Kent Muller and welcome, for my knowledge, you can't disable that specific button. It will appear for users that have write permission on the linked repo on bitbucket side. It is an useful feature for developers. Hope this helps, Fabio

Hi @Jason Liu , Full Name change on AD will be synched on crowd first and then on Jira side during user directory sync process. Fabio 

Hey @shashikanth.budidha , you need to edit the following file for each datacenter node <YOUR_ATLASSIAN_JIRA_INST_FOLDER>/atlassian-jira/WEB-INF/classes/log4j2.xml You need to restart node after this change. Please mark my answer as accepted if it solved your question. Fabio

Hi @Kalia Martin and welcome, you can do that adding a specific label for each group of files and use attachment macro that filter attachments per label basis. Please take a look here https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/ Hope this helps, Fabio

Hi @shashikanth.budidha and welcome, at application level the only impact is at Log Analyzer level (under administration -> troubleshooting and support -> Log Analyzer) that is based on atlassian-jira.log file scanning. Please check that you have enough space at disk level on server side. My suggestion is to increase…

Hi @Joshua Dumas , for my knowledge you can use just the following gadgtes https://help.tempo.io/timesheets/latest/tempo-gadgets to display tempo items in a jira dashboard. Fabio

Hi @Yulian Skobalo , as said by @Lucas Modzelewski _Lumo_ check the global permissions Manage anonymous access By enabling anonymous access on your Confluence instance, any space admin will be able to make their space accessible by anonymous users (aka, anyone on the internet). “Anonymous" users are anyone who hasn’t…

Hi @herve.bessette , based on your screenshot you seem to be a jira admin. Please check browse project permission for OPS project. Probably you are not allowed to see those tickets even if you are a jira admin. Fabio

Hi @itc123456789 and welcome, first of all my suggestion is to check confluence administartor group in order to verify that it is a local group/AD group and it contains confluence internal user or users coming from AD. This to avoid to lost administrators on confluence. Secondly, please check groups coming from JIRA that…

Hi @Yulian Skobalo and welcome, it seems that you make your instance public but you need to verify that specific space/s is/are accessible by anonymous users. In order to do that please follow this article https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/ Hope this clarifies, Fabio

Hi @plug and welcome, we need more information about what you are trying to do. Are you trying to do that in a post function? What is type of your original custom field (customfield_14401)? BTW, the error is that method issue.setFixVersions() need an object Versions and not a simple list. Please let me know so that I can…

Hi @herve.bessette and welcome, you need to ask within your company. Fabio

Hi @Diana Ramirez and welcome, app tier depends from JIRA user tier. For more information please check the following article https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-for-cloud-apps/ Hope this clarifies, Fabio

Hi @Martina Guth , for my knowledge you can't do that using builtin features. There is an app for this purpose https://marketplace.atlassian.com/apps/1214632/rich-text-gadget-for-jira?tab=overview&hosting=cloud Hope this helps, Fabio

Same issue here. I can just use 6.3.21 . Any updte on your side @Arikrishnan ? Fabio

Hi @Paul Martin and welcome, take a look to the security bulletin here https://confluence.atlassian.com/security/security-bulletin-february-18-2025-1510670627.html Hope this helps, Fabio

Thanks for those templates

Hi @Spriha Kar and welcome, are you on dc or cloud instance? On data center, that macro is disabled by deafult. You need to enable it (https://confluence.atlassian.com/doc/html-macro-38273085.html) On cloud side, it is not available for security reason. There's a third part add-on if you want to…

Hi @Patrick Adjei and welcome, you can setup your own issue type with a specific workflow for this need. Fabio

Hi @skunkeka and welcome, please take a look to the following doc https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ First of all, you need to create a user for your bot, grant permission at product and then browse/create issue at project level. Then you need to create an API…

@VVC , please try the following code : import com.onresolve.jira.groovy.user.FieldBehaviours import groovy.transform.BaseScript import com.atlassian.jira.component.ComponentAccessor import org.apache.log4j.Logger import com.atlassian.jira.issue.Issue @BaseScript FieldBehaviours behaviours def log =…

Hi @tecnicaz , please raise a support request here -> https://support.atlassian.com/contact/#/ * Technical Issue and bugs * Bitbcket cloud * Specify your bibucket URL * Specify your repo name in the description

Hi @tecnicaz and welcome, your local repo could not contain files tracked on server side. Please check the following documentation about how to reduce your repo size https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/ Moreover please contact support to run garbage collector After you push your…

Hi @christos agelidis , please check this similar solved thread https://community.atlassian.com/t5/Confluence-questions/Cannot-create-space-page-after-setting-up-staging-instance-of/qaq-p/2016469#U2016651 Hope this helps, Fabio

Hi , my suggestion is to create set of filters associated to Sprint1, Sprint2 and so on and use two.-dimensional filter gadget (one for each sprint) within your dashboard. Hope this helps, Fabio

Hi @Brad Fisher , please, as Confluence Admin could you check what Administration -> Look adn Feel -> Header and footer configuration? Let me know, Fabio

Hi @Laurynas Stoma and welcome, S6-3947 seems to be summary of bug. Isn't it? What do you means eith "title"? is Title the summary of the ticket? Fabio