Fabio Racobaldo [Catworkx] Community Champion

Hello Rave, here you should find all information you need to fix your issue https://docs.servicerocket.com/display/SFJIRA/License Hope this helps, Fabio

Hello Fahad, you need to create an empty new jira home folder too or delete all the subdirectories of the existing one too. All the JIRA data are stored in both db and HOME FOLDER. Regards, Fabio

Hello Fahad, you need to create an empty new jira home folder too or delete all the subdirectories of the existing one too. All the JIRA data are stored in both db and HOME FOLDER. Regards, Fabio

Hello Mark, please locate Configuring listeners into my second link. Please, mark as accepted my answer at the end of your check. Regards, Fabio

Hello Mark, currently you can't in JIRA on-demand.Please see https://jira.atlassian.com/browse/JRA-31598 for the status of this functionality request. Moreover, here you will find all on-demand restrictions https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand Hope this helps, Fabio

Any news? Did the suggested approach resolve your issue? Let me know and , if yes, accept my answer. Regards, Fabio

Hi Bharadwaj, I had the same problem. After some investigation, I figured out the issue. My Javascript took place while page is loading. I fixed this problem just adding a timeout as follow : jQuery(document).ready(function() { setTimeout(myfunction,3000); });function myfunction(){ //HERE YOUR CODE} Hope this helps. Fabio

Perfect! I'm happy for that

Hello Stephan, please take a look here https://confluence.atlassian.com/display/JIRAKB/JIRA+System+Plugin+Timeout+While+Waiting+for+Plugins+to+Enable It's seems a timeout issue. Let me know, Fabio

any error on the log file?

Hello Stephan, take a look here in order to fix your problem https://confluence.atlassian.com/display/JIRAKB/JIRA+does+not+Start+Due+to+Disabled+Bundled+Plugin If not, please provide me more information about the log. Hope this helps, Fabio

Hi Radek, from the screenshot provided, it seems that you defined view restriction and not edit ones. Please, take care to select the correct radio button at the top of the restriction popup. Hope this helps. Fabio

Hi poornima, you could create a simple page template that includes Attachment macro within. All pages created will include all attachment (if exist). Here the documentation for a page template https://confluence.atlassian.com/display/DOC/Adding+a+Template Hope this helps, Fabio

Permissions required to remove questions and answers Users can delete their own questions, answers and comments. Users with Confluence Administrator permissions can delete any question or answer. I think that also editing follows the same approach.

Hello Martin, did you read this guide https://confluence.atlassian.com/display/AOD/Permissions? Regards, fabio

Hello, for each license bought, Atlassian provides you some developer licenses that can be used for staging/pre-production instences. I think that Atllasian uses the same approach for on demand too. If you expand the License Info of the product, you will 'View Developer License' option near by Actions. Regards, Fabio

Hello, I suggest you to install an onpremise JIRA version, backup your on-demand instance and restore all data into your new JIRA. In this way you have a staging JIRA instance. Hope this helps, Fabio

Hi Dean, you can use this plugin https://marketplace.atlassian.com/plugins/com.j-tricks.jql-plugin Hope this helps. Fabio

Hi Maggie, You can't setup a specific timezone per user in Bamboo. All the user profile actions are available here https://confluence.atlassian.com/display/BAMBOO/Managing+your+user+profile Regards, Fabio

Hi Chris, if you installed JIRA Standalone, it is using a different Tomcat, that is embedded into JIRA INST Folder. You can setup the apache proxy without problem and configure proxy rules for JIRA and Confluence even if they are using two different containers. I hope this helps. Fabio

Hi Saru, if you see your issues into the board filter, I really don't know why they don't appear into your backlog board. The last try is to delete your browser cache and try to load again your board. Sorry but if it doesn't fix your issue you could open a support ticket to agile team at the following link…

COuld you check this link https://confluence.atlassian.com/display/GHKB/Your+issue+XXX+has+been+created+but+is+not+currently+visible+on+the+Rapid+Board? Regards, Fabio

Hi Saru, please, could you check your board filter (Board->Configure->Filters) ? Are you sure that your issue matches your board filter? Hope this helps, Fabio

Hello @AgilePM, There's a great add-on that could fit your needs https://marketplace.atlassian.com/plugins/com.herzum.jira.plugin.approval.herzum-approval-plugin/server/overview . 4.0 will be released in few weeks with more features and a graphic restyling that makes it awesome. Regards, Fabio