Fabio Racobaldo [Catworkx] Community Champion

Hi @Александр , how did you transferred JIRA to the other server? You should backup the attachment directory from the source server and restore to the target one. A compete guide is available…

Hi @Emanuel Marzini , using builtin feature you can not do that. You can develop your own postfunction for this purpose or use a third part plugin like https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=server&tab=overview In particular for JMWE, there's a transition issue that can be setup…

You're welcome

Hi @Puján Z , logo will redirect to the last viewed dashboard that is marked as favourite for the user https://confluence.atlassian.com/jiracorecloud/configuring-dashboards-765593585.html If a user take a look to a favourite dashboard and then click on logo, user will be redirect to the latest favourite dashboard viewed.…

Please make sure that you updated your script.

The email field is not an application user but an email. We need to retrieve user by email. This code should work : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.MutableIssue; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.event.type.EventDispatchOption;…

Hi @Kevin Verheyden , You missed to store this change to the issue. The correct script should be the following : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.MutableIssue; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.event.type.EventDispatchOption;…

Please mark my answer as accepted to close this thread!

Hi @koteswararao , please configure your own notification scheme (a general one or a specific one per project basis) . Read the following how-to https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html Hope this helps, Fabio

Hi @Juan Kok , please take a look to this troubleshooting article https://confluence.atlassian.com/jirakb/how-to-fix-this-service-project-may-not-work-as-expected-error-777027034.html Hope this helps, Fabio

Hi @Natalie Salman , you can retrieve this info by performing an sql query : SELECT DISTINCT u.lower_user_name FROM cwd_user u JOIN cwd_membership m ON u.id = m.child_id AND u.directory_id = m.directory_id JOIN licenserolesgroup lrg ON Lower(m.parent_name) = Lower(lrg.group_id) JOIN cwd_directory d ON m.directory_id = d.id…

Hi @Robert Rubil , you can't do that using builtin feature. You can use a third part addon like https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview You could use a scheduled trigger, based on a jql, that automatically reopen your issues. Hope this helps, Fabio

Hi @Dirk Ronsmans , post function is something that happens at the end of transition. A transition is executed by user so also the post function is performed by the same user. At development level, infact, on postfunction execute method you can retrive info about the user that run the transition. Hope this helps, Fabio

Hi @Tercel Sandifer , happy to hear that it helped you. You can add the body as well in your mailto command and add content in a formatted way using special characters. Please take in mind that each user can have its own mail client in html or plaint text so your format could not work for specific users. Please, mark my…

Hi @Tercel Sandifer , you can do that using mailto html capabilities. Within a macroyou can create a mailto html link with certain fields prepopulated within your email. Here you can find a simple guide about mailto https://stackoverflow.com/questions/26509787/mailto-with-multiple-cc-addresses Hope this helps, Fabio

Hi @Ravi Chamuturi , there's no way to do that. From Agile perspective, if you don't complete a story within a sprint it should be go back to the backlog and, if you need to plan for the next sprint it should be analyzed in the next Sprint Planning. In the meantime, other stories wil be in the backlog and potentially they…

Hi @Vishwas , you should be able to perform this change using a backup xml of your instance. The following guide https://confluence.atlassian.com/adminjiraserver074/upgrading-jira-applications-manually-881683261.html (from point 4 to 7) should resolve your issue. Please, let me know. Ciao, Fabio 

Hi @Kevin Verheyden , a queue is based on a jql filter so a specific ticket, potentially, could be associated to more than one queue. Based on that, there's no way to have this information on ticket. Hope this helps, Fabio

Hi @Neeta Dubey , board is a core concept within JIRA Software. Btw, if you need to hide that button uses the following how-to guide https://confluence.atlassian.com/jirakb/how-to-disable-board-button-for-jira-software-application-829057797.html Hope this helps, Fabio

Hi @Stefan Krabbe , do you use an external LDAP/Crowd for user authentication or your user is an internal one?

Hi @Vishwas , at the following link you can find the supported platforms for JIRA 6.3 https://confluence.atlassian.com/jira063/supported-platforms-683541780.html About DBMS, JIRA 6.3 supports PostgreSQL 9.0/9.1/9.2/9.3. Hope this helps, Fabio

Hi @Arjunsingh Hajari , if you want to change your field during edit/transition, you can setup a behaviour (https://scriptrunner.adaptavist.com/5.4.47/jira/behaviours-overview.html) based on Product field with the following code : import java.util.Date; FormField productFF = getFieldById(getFieldChanged()); Date product =…

Hi @Naveen Sidda , you should use update issue field postfuction and define the desired resolution value in your resolve transition. For the existing issue you can use a bulk operation to change them massively (https://confluence.atlassian.com/jiracoreserver073/editing-multiple-issues-at-the-same-time-861257342.html).…

Hi @Rick , it seems that your issue can be resolved using the following approach https://confluence.atlassian.com/confkb/after-upgrading-confluence-you-are-unable-to-create-new-pages-or-spaces-785457379.html Could you try that? Fabio

Hi @Jack_Balansag , I used https://marketplace.atlassian.com/apps/195/survey-and-vote-macros?hosting=server&tab=overview in the past for a customer. It works well

Hi @Mark Douglas , this feature is not available for security reason on cloud. There's a third part add-on if you want to try https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview Hope this helps, Fabio

Hi @Jack_Balansag , this is not a builtin feature within confluence so you should use a third part add-on. Fabio

Hi @Bunty , you have two options to do that : * Define a specific mapping for your behaviour selecting just your issue type * * Add a check based on issue type on your script. Retrieve issue type name and add a check on name on your script import com.atlassian.jira.component.ComponentAccessor; import…

Hi @[deleted] , you need to link Confluence to JIRA in User Directory. Go to Admin -> User Management -> User Directories and verify that there is a link to JIRA or, otherwise, you need to create it Here a guide to link confluence to jira about user…

Hi @Lakshman , "Add Comment" permission should be enough to allow inline comments. Please make sure that user profile is correctly setup. Take a look to this article https://confluence.atlassian.com/confkb/inline-comment-popup-does-not-show-for-certain-users-733940420.html Hope this helps, Fabio