Fabio Racobaldo [Catworkx] Community Champion

Hi @Filip Kapler , assuming that you're talking about a company-managed projects, you need to review project permission scheme. There's a specific permission "Manage sprints" that allow users to create, start and complete sprint. Please, check what roles or groups are defined in this particular permission. More information…

Hi @Paul Gigliotti , you have several options to do that. Please take a look to the following article https://devconnected.com/how-to-remove-files-from-git-commit/ Hope this helps, Fabio

Hi @liusu , please could you provide a screenshot of the place in which you added that property?

Hi @liusu , yes, you could setup this behaviour through workflow properties. In particular, you can setup step/status properties like jira.permission.* . Workflow properties | Administering Jira applications Data Center and Server 8.21 | Atlassian Documentation Hope this helps, Fabio

Hi @L. Pavljuk , please check the disk type. NFS is not supported and could cause your issue. Take a look to this article https://confluence.atlassian.com/confkb/too-many-open-files-error-659784628.html Hope this helps, Fabio

@arkadi kaplon you're welcome 

Hi @arkadi kaplon , this because you are a space administrator. You need to request this change at one of your Confluence Administrator. Fabio

Hi @arkadi kaplon , did u try to setup date format at your convenience useing General Configuration? https://confluence.atlassian.com/doc/configuring-time-and-date-formats-150144.html Hope this helps Fabio

Hi @품질보증팀 , in order to add an attachment through CSV import file, the attachment should be stored in a public site and with a specific structure including data, autor, filename and location. Please read the following articles for more information *…

Hi @Pål-Amund Johansen-Paule , here a trobleshooting guide that can help you https://confluence.atlassian.com/kb/browser-troubleshooting-guide-330796533.html Fabio

Hi @Irvin Mesen Castillo , you can read the official documentation for cloud or data center https://confluence.atlassian.com/jirasoftwareserver/plans-1044784166.html Fabio

Hi @Anja Bornmann-Reske , by built-in feature you can't do that. Try using one of the following apps : * https://marketplace.atlassian.com/apps/154/comala-lists?hosting=server&tab=overview * https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?hosting=server&tab=overview Hope this helps, Fabio

Please check that the filter used in your rest api call is shared with the user. Regards, Fabio

Hi @Jason Bosen , are u sure that the token is related to the user that see 39 issues as result? Fabio

Hi everyone! I started to use JIRA as a user in the 2007 and, from 2011, I started to become a JIRA Administrator. Right now I help customers to adopt and customize JIRA especially in an enterprise context. I'm also a full stack developer so I developed a lot of apps for Jira. See you in the community!

Hi @Javid Huseynli , try to install latest version compatible with your jira version (it should be 3.0.3). I suggest to test this new version in a test environment first. Hope this helps, Fabio

Hi @Javid Huseynli , what is the version of JWorkflow Toolbox installed?

Hi @Javid Huseynli , please could you specify the app used in order to send this custom email? It's not a bulit-in feature so you need to investigate this feature provided by this third part app. Fabio

Hi @Banu Karşı , comments, in JSD, are of two different type internal or shared. Shared comments can be viewed by customer through the portal and by agent through JIRA. Internal comments can be viewed just through JIRA by agents and all other users that have access to the project. When a user comment the ticket through…

Hi @Hemalatha , this code should clone your ticket. Please add your ticket key where "YOUR_SOURCE_TICKET_KEY_HERE". import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.IssueFactory def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() def issueManager =…

Hi @Lital Polimer , dashboards can be shared with groups. If these two user belong to the same group (it depends if AD are read only with local groups or not) you can share the dashboard with that group otherwise you need to share it with different groups coming from AD. Hope this helps, Fabio

Hi @Shweta Kendre , please could you check that Label field is existing in view screen associated to defect/bugs in the project? Hope this helps, Fabio

Hi @Robert Eanes , B itbucket is NOT affected. https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html I see Bitbucket Server/Data Center isn't in the list of products using Log4j but I can see Log4j JAR files in my installation directory, is my instance vulnerable? No. Neither Bitbucket Server nor Data…

Hi @Jakub Cieplinski , InvalidInputException reference is the following https://github.com/ailohq/osworkflow/blob/master/src/main/java/com/opensymphony/workflow/InvalidInputException.java THis exception can be raised by…

Hi @Jakub Cieplinski , Validator is something that happens after click on create button so behaviour is no more available. You should retrieve CustomField value through custom field manager and throw an exception if you check should do that : CustomField myCF =…

Hi @Tiffany J , please check postfunctions of your workflow associated to creation. Please, ensure that there are no postfunction that clean the assignee. Hope this helps, Fabio

Hi @Jakub Cieplinski , based on your description it seems that you should a scripted validator on create transition and not a behaviour. Behaviour works on create/edit popup screen and allows you to manage something in real time. Validator, instead, is something that works after pressing the create event. Here a link to…

Please use this thread to setup logger https://community.atlassian.com/t5/Jira-questions/How-can-I-log-with-Script-Runner/qaq-p/775419 Ciao, Fabio

What log file are you checking? How do you add your code to jira (addon, scriptrunner)? Did you add your class to logging and profiling? In order to provide you help, we need to have all information. Ciao, Fabio 

Try using the ClassCastException provided by (java.lang) in the catch block : } catch (ClassCastException e) { LOG.error('Test') } Fabio