Fabio Racobaldo [Catworkx]

It should be possible. Please add id of your existing page. Regards, Fabio

in Is it possible with the confluence API? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @青山明 , yes, you can. Please use the following Rest API Create content https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-post with type "comment". Hope this helps, Fabio

in Is it possible with the confluence API? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Johanna Czapka , what you mean with "Done tickets"? Done tickets should have a final status (status category green) and all these statuses should be on the last column on the right of your board. Please could you check if your setup reflects that situation? Hope this helps, Fabio

in Hi ! Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @priyank patel , you need to specify just the id and not the value. So your request should be : {"fields":{"summary":"2018_11_19_00_26_09_645_-{AB}","issuetype":{"id":"10001"},"project":{"key":"INC"},"customfield_10022":[{"value":"1"}]}} Hope this helps, Fabio

in Rest API Bug - Severity field type inconsistent for Incidents Project Incident entity Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Observateur , unfortunately you can't do that. Empty fields are not visible on issue view screen. Fabio

in How to show blank fields at top of task view screen Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Princess , please let me know the name of field (I don't know if you are using Component field with a specific value). I could provide u the scripted condition code. Ciao, Fabio

in How do I add new transition to specific story type Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @yundong.li , here code to retrieve logged in language : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.security.JiraAuthenticationContext; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.user.UserLocaleStore; JiraAuthenticationContext jiraAuthenticationContext…

in how could I do to get the jira language with scriptRunner Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Sushmitha , step by step guide is available at the following URL https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html In particular : * Choose Administration ( ) > System. * Select Mail > Incoming Mail to open the Incoming Mail page. * Click the Add incoming mail…

in How can I attach email to JIRA ticket ? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @yundong.li , as workaround please use custom field id instead of name : customFieldManager.getCustomFieldObject("customfield_10000"); It fixs your issue. Fabio

in How to copy fields from parent issue to subtask and pre-populate fields on create sub-task screen? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @andrea price , it's strange. Please verify that there're no javascript that hide it. It could be added using a custom or third part app. First of all try to run JIRA in a safe mode (https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html ). If disabling all plugins it works it means that some…

in Users not able to check the status of their tickets Comment by Fabio Racobaldo [Catworkx] February 2022

you're welcome @Rob B ;)

in Hide summary field but populate with other field value Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Rob B , unfortunately, JWME Set Field Value works after issue creation and, as you know, no issues can be created without summary. As workaround I suggest to set a default value to summary through your behaviour in the creation screen. After creation your JWME Set Field Value will change Summary. Another approach is to…

in Hide summary field but populate with other field value Comment by Fabio Racobaldo [Catworkx] February 2022

You're welcome @Andrea Rinaldi

in Confluence Cloud Search API - score always 0 for results Comment by Fabio Racobaldo [Catworkx] February 2022

Ciao @Andrea Rinaldi , you can raise a ticket to Atlassian team https://support.atlassian.com/contact/

in Confluence Cloud Search API - score always 0 for results Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Gurunand reddy bade , there is an app on the marketplace https://marketplace.atlassian.com/apps/1212840/reminders-for-bitbucket?tab=overview&hosting=server for this purpose. Unfortunately, it seems to be not compatible with DataCenter version. Btw, based on your current instance it should work. Hope this helps, Fabio

in Bitbucket Merge PR reminder. Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @JohnP , unfortunately you can't do that with builtin gadgets. You could do that using a custom report using EazyBI for Jira app. Hope this helps, Fabio

in in the Issue Statistics gadget, can I show decimals vs percentages? Comment by Fabio Racobaldo [Catworkx] February 2022

Ciao @andrea price , that is the portal provided by JIRA Service Management. It appears for all view related to the Customer Portal. It's not existing on JIRA side. Fabio

in Users not able to check the status of their tickets Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @yundong.li , alarms are related to deprecated method. It works anyway. If you want to fix those alarms please use (use your CF id instead of 10000) : customFieldManager.getCustomFieldObject("customfield_10000"); Start Date and End Date, in my script, are considered as Datetime fields. If they are Date you need to set…

in How to copy fields from parent issue to subtask and pre-populate fields on create sub-task screen? Comment by Fabio Racobaldo [Catworkx] February 2022

Ciao @andrea price , are you talking about Requests on the portal page? https://confluence.atlassian.com/servicemanagementserver/view-requests-in-the-help-center-968670099.html That link appears just on portal side and not in JIRA. Please, could you clarify? Fabio

in Users not able to check the status of their tickets Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Princess , I assume that design is, in your context, an issue type. In order to implement that in your workflow, you should use a scripted condition, containg all your logic, provided by Script Runner (https://scriptrunner.adaptavist.com/5.6.8/jira/tutorials/scripted-conditions-tutorial.html) Hope this helps, Fabio

in How do I add new transition to specific story type Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @yundong.li , try the following code in your behaviour : import com.atlassian.jira.issue.fields.CustomField import com.atlassian.jira.issue.CustomFieldManager import com.atlassian.jira.issue.IssueManager import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.Issue; import…

in How to copy fields from parent issue to subtask and pre-populate fields on create sub-task screen? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Sushmitha , you should be able to do that through an mail handler (https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html). In particular, you should select "Add comment with the entire email body"…

in How can I attach email to JIRA ticket ? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @yundong.li , in order to prepopulate these fields on subtask during creation you need to install and use Behaviours provided by Scriptrunner for JIRA (https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=server&tab=overview) Hope this helps, Fabio

in How to copy fields from parent issue to subtask and pre-populate fields on create sub-task screen? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @John Sanchez Sr , first of all you need to check if the target project has the same issue type scheme, screen scheme and workflow scheme as the source project (project containing the issues). After doing that you should move desired issues from project source A to project target B through the following steps : * Go to…

in How do you move one project to another? Comment by Fabio Racobaldo [Catworkx] February 2022

Ciao @Tarfon, Carla , please, could you share one issue screenshot with logged hour?

in Hours Logged for Last Calendar Week Report Comment by Fabio Racobaldo [Catworkx] February 2022

you're welcome @Leo Epstein

in Scriptrunner. How to enter some text into the field "Labels"? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Leo Epstein , you should place your scripted post function after "Create the issue originally " that's the trick. Fabio

in Scriptrunner. How to enter some text into the field "Labels"? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Neil Stokes , in order to create more interesting reports, my suggestion is to try using EazyBI for JIRA (https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?tab=overview&hosting=cloud) Hope this helps, Fabio

in Jira reporting Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Leo Epstein , try the following scriptedpost function import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.Issue; import com.atlassian.jira.issue.label.Label; import com.atlassian.jira.issue.label.LabelManager; import com.atlassian.jira.security.JiraAuthenticationContext; Issue…

in Scriptrunner. How to enter some text into the field "Labels"? Comment by Fabio Racobaldo [Catworkx] February 2022

Hi @Rafael Costa , @StandardModule is an annotation that imports ArchivedImportService module in your script. Fabio

in How archive a single issue using Groovy? Comment by Fabio Racobaldo [Catworkx] February 2022

Fabio Racobaldo [Catworkx] Community Champion

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