Fabio Racobaldo [Catworkx] Community Champion

you're welcome @Aynur 

Hi @Johanna Kiehne , Re-indexing a single project If you have made a configuration change that affects a single project, you can re-index just that project. See Re-indexing after major configuration changes for more information on when you should re-index. To re-index a single project: * Navigate to the desired project and…

Hi @John Barnett , please set Viewer permission for your dashboard to Project (all or roles) or to a specific group. To do that : * Dashboard -> View all dashboards * ... on your specific dashboard and click Rename and share dashoard Hope this helps, Fabio

Hi @Johanna Kiehne , welcome to the Atlassian community! First of all try to reindex project or instance. Fabio

Please, disable the existing directory and create a new one with the same setup.

ciao @keti burjanadze , please could you try to disable it and create a new directory from scratch?

Hi @Farzad Fathinia , welcome to the community! All boards are available at the following menu Your work -> Board Moreover, for a single project, you can create a project if it has been defined as Software Project. For business project you are not able to create a board. Hope this helps, Fabio

Hi @Karen , welcome to the Atlassian community! unfortunately, through mail handler you can create an issue containing just summary (email object) and description (email body). If you need to add some custom fields on creation extracted from your email, you should develop your own mail handler or using this…

Hi @siva gangari , as @Ollie Guan said, just JIRA Admin can create project with shared configuration. On JIRA cloud, moreover, you could create team-managed projects if you have Create team-managed projects global permission How to create company managed projects…

You're welcome @Sophie Gao . Please mark my answer as accepted ;)

Hi @John Barnett , first of all, dashboard deletion could have impact on your existing active users. Some dashboards, created by users now inactive, could be shared with other groups/projects. My suggestion is impersonate user (https://support.atlassian.com/user-management/docs/log-in-as-another-user/) and check dashboards…

Hi @Heidi Lobecker , as specified on this guide https://confluence.atlassian.com/adminjiraserver/configuring-advanced-settings-938847828.html?_ga=2.263389068.1691819613.1597626978-1478559027.1570682324 the character limit should be from 0 to 2147483647. * Choose Administration ( ) > System. * Click the Advanced…

Hi @Adam Bunn , welcome to the Atlassian community! You can create projects with shared configuration. This is something available just for company-manged project (it should be your case). During project creation wizard, when you add project name and key, you need to select "Share settings with an existing project" and…

Hi @UliAbo , I think that at filter level, condition at Flagged, Description and Label with "All" are not stored on filter itself because they don't add a real filter option. Please, keep in mind that more add condition to filter. Columns, instead, can be managed through a different button on the right side of JIRA issue…

Hi @Jan Padera , unfortunately, you can't customize JIRA Detail view in Bitbucket. There's an open ticket https://jira.atlassian.com/browse/BSERV-11391 Please vote and watch it in order to keep updates. Hope it helps, Fabio

Hi @Sophie Gao , in order to be considered closed, PENDING DEV WORK status should be placed in the last column on the right of your board. It should fix your issue. Hope this helps, Fabio

Hi @Ashokkumar Santhanam , as JIRA Admin you can setup link type at your convenience. Here a full guide about Issue Linking setup https://confluence.atlassian.com/adminjiraserver/configuring-issue-linking-938847862.html Hope this helps, Fabio

Hi @Asha Penumetsa , welcome to the community! For any support about payment you need to ask directly to Atlassian through the following link https://www.atlassian.com/company/contact/purchasing-licensing Hope this helps, Fabio

Hi @Ashish Rai , at community level, under university tab, just standings,certifications or skill badges will be showed. JIRA Fundamentals is a free learning path that provide you a simple badge. Ciao, Fabio

Hi @Anurag Vaishnav , there are two notification aspects : Notification to Customer, managed through JSM Customer Notification, Notification to Internal users or agents through notification scheme associated to your project. Customer notifications, that seem your scenario, will be sent just if the channel is portal/email…

That because your base url is still referring to NGNIX URL. Please, check NGINIX configuration in order to find the issue. Atlassian JIRA and Confluence seem to be not the problem. Ciao, Fabio 

Based on that you can access JIRA just through nginix. Please verify that there are no issues on NGINX side. If you want to perform a double check, please add the following code to your server.xml and try to restart : <Connector port="18080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^\`"<>" maxThreads="150"…

you're welcome @lisa 

@Sachin Dhamale , @Jero Dungog had problem on both JIRA and Confluence at the same time so it should be not related to plugins cache.

Did u try to reach jira and confluence directly without use nginix? http://YOUR_SERVER_IP:8080/ if you setup a context within server.xml file add it to url. Please try and let me know. Fabio

Hi @Jero Dungog , welcome to the Atlassian community. Please could you share log file error? It should be located to JIRA_HOME/log https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html We need this inf in order to figure out what happened. Fabio

Please, could you check if in tab issues all issues appear?If so, as I think, you need to update Filter Board to reflect your changes in project name. Here a complete guide https://support.atlassian.com/jira-software-cloud/docs/configure-filters/ It should be the trick. Ciao, Fabio

Hi @lisa , renaming a project doesn't delete anything form your instance. Please, check that filter is usign the correct Project Name. Please provide us information about your hosting type (cloud, datacenter or server). For example you can tell us if your jira domain is something like *.atlassian.net/jira or not. Fabio

Hi @Sayi Kiran , Welcome to the community! Unfortunately nested swimlanes are not available (https://support.atlassian.com/jira-software-cloud/docs/configure-swimlanes/) As workaround you can setup a board for each Team with assignee swimlane for each. Another workaround is to setup a QuickFilter associated to each Team…

Sorry for that. You need support from Element Connect team - @Simon Laffont