Fabio Racobaldo [Catworkx] Community Champion

Hi @Vasanta Kumaar , Are the other icons appearing on your instance (issue type icons, priority icons)? If not, probably tomcat cache is corrupted and you need to restart JIRA. If they appear, so probably you need just to disable/enable insight plugin. The last chance is to restart JIRA cleaning plugins cache. * Shut down…

Hi @Brian Hennessey , "Edits" is part of board filter configuration. By default, all project roles within you project can see the board filter but just the board admin can edit it. Through this setting you can allows specific project roles, groups or user to edit filter associated to board itself. Hope this helps, Fabio

Hi @Dave Lewthwaite , there's a specific REST API in order to retrieve all pull request for a user https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pullrequests/#api-pullrequests-selected-user-get Hope this helps, Fabio

Hi @[deleted] , are you sure that you created a company managed projects? Just this type of projects can be associated to schemes. Probably you are trying to associate team-managed project to schemes ... and it is not possible. Please, let me know if this is your scenario. Fabio

Hi @Swathi Tulluri , all data are stored at db level. At the following URL you can find JIRA architecture https://confluence.atlassian.com/enterprise/atlassian-data-center-architecture-and-infrastructure-options-994321215.html Fabio

Hi @Shneior Dicastro , here your query : select cu.user_name, cu.display_name, cu.email_address from cwd_membership cm inner join cwd_user cu on (cm.child_id=cu.ID) where cm.parent_name = 'YOUR_GROUP_NAME_HERE'; If it's ok, please mark my answer as accepted. Fabio

Hi @[deleted] , you can't split board filter. If you need just to view Bugs and Subtasks on your current sprint, my suggestion is to use a Board Quick Filter https://support.atlassian.com/jira-software-cloud/docs/configure-quick-filters/ This should help you. Fabio

Hi @Anirudh Dobhal , welcome to the Atlassian community! You can use the following REST Api https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-wiki-rest-api-space-spacekey-get if a space will be returned so there's an existing space with that key. Hope this helps, Fabio

@Simon Snell , there's an open request for that https://jira.atlassian.com/browse/JRASERVER-12312 Sorry, but currently there's no builtin JQL feature for that. Fabio

Are your closed tickets in "Done" status with a resolution field not empty?

Hi @dina wardhani , you can use a query based on sprints. There are some specific functions like : sprint in openSprints() sprint in closedSprints() sprint in futureSprints() they could help you in your extraction.…

Hi @Simon Snell , my suggestion is to use Tempo Timesheet for JIRA (https://marketplace.atlassian.com/apps/6572/tempo-timesheets-jira-time-tracking?tab=overview&hosting=cloud). There're a lot of reports like the following https://help.tempo.io/cloud/en/tempo-timesheets/generating-reports/logged-time-reports.html that help…

Hi @Ciara , unfortunately projects have not a priority associated. I used an external app for that https://marketplace.atlassian.com/apps/1214587/project-priorities-for-jira?tab=overview&hosting=server but it seems not available in the cloud. As a workaround you could create project categories…

Hi @Andrea Goncalves , welcome to the Atlassian community! this should be a cloud instance and not a server one. BTW, you should request access to a space admin or a confluence admin within your organization. Hope this helps, Fabio

you're welcome @Moutaz mohammad 

Not with builtin features

Hi @Consulente Atlassian , in order to do that you need just to setup the Assignable Users, in the permission scheme, with "Assignee Group" group picker custom field. This should be the trick. Ciao, Fabio

Hi @Moutaz mohammad , you can do that using an external app like the following https://marketplace.atlassian.com/apps/29106/user-profiles-for-confluence?hosting=server&tab=overview Hope this helps, Fabio

Jira manages users and related metadata as configured on LDAP side. You need to investigate on LDAP side about your issue.

Please could you check active/inactive policy on your LDAP. JIRA should retrieve this information as-is without updating anything.

Hi @Kim NG , please, verify that User Directory is currently setup with Read Only or Read Only with Local Groups. If so, users and their metadata should be imported on JIRA as-is on LDAP. Let us know, Fabio

Hi @Raju PSR , welcome to the Atlassian community! Partecipants will be notified, as a customer, when something happens on portal side (public comment added, public comment edited, Request resolved, Request reopened and so on). Partecipants and Customers are not JIRA user so that they will be not notified when JIRA events…

Hi @Sean F_ , first of all you need to figure out if the project is a team-managed or company-managed project. Changes for company-managed projects could impact other projects. Btw, for company managed , as JIRA admin, you need to update workflow following this…

Hi @Ashwini Nadagoud , welcome to the Atlassian community. Changes at DB level could impact JIRA. So, please, before any changes test it in a test environment. BTW, the operation should be : * Create a new link type https://confluence.atlassian.com/adminjiraserver/configuring-issue-linking-938847862.html * Retrive link…

thanks @Jero Dungog for your feedback. Please mark my answer as accepted!

Hi @Laura Lofgren , in order to restrict specific issues within a project you need to setup Issue Security. Please take a look to the following article https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ Hope this helps, Fabio

Hi @Thulasi Ram K , as board admin/project admin you can setup card colors in the board settings as follow : Hope this helps, Fabio

Hi @Māra Kārkliņa , welcome to the Atlassian community! in order to do that you need to add "Linked Issues" field to screen associated to your close transition in the workflow. Hope this helps, Fabio

you're welcome @keti burjanadze 

Hi @Aynur , there's a specific log for the automation. Please take a look to the following article https://confluence.atlassian.com/servicedeskcloud/blog/2016/10/debug-automation-rules-using-the-log Hope this helps, Fabio