Fabio Racobaldo [Catworkx] Community Champion

Hi @Mela , unfortunately you can't change issue key in JIRA. it is the aggregation on Project Key - ticket number within your project. Keep in mind, that if you have another project with the same request types, the same number could be not unique in your instance. Hope this helps, Fabio

Hi @Jira Softera , I think that there is something wrong on request type setup at JIRA service management level. Please verify that there are not configuration in "Hidden fields with preset values" Hope this helps, Fabio

Hi @Har.100122 , welcome to the Atlassian community! First of all try to clean plugin cache and restart : Please perform the following: * Shut down JIRA * Delete the following hidden plugin cache directories:JIRA_HOME/plugins/.bundled-pluginsJIRA_HOME/plugins/.osgi-plugins * Restart JIRA (These directories will be…

Got it! No, you can't access that data using PluginInfoProvider. You should ask to app team if they have some api to retrieve info. Ciao, Fabio

PluginInfoProvider is an APi that, used in your own plugin code, can provide you info about plugin installed. I don't figure out what you mean with "I want use it database or access it url."

you're welcome @Dave Baird 

Hi @lei , please use the following API (https://docs.atlassian.com/software/jira/docs/api/8.0.2/com/atlassian/jira/startup/PluginInfoProvider.html) . I used in my plugin in order to retrieve all plugins installed on my server instance. Using that class you can retrieve System or User plugins. Hope this helps, Fabio

Sorry @Yong but you need to raise a support request to Atlassian https://support.atlassian.com/contact/#/

Hi @Abilash B R , you can create a filter based on creation date like this created >= startOfDay(-1) and created < startOfDay() it retrieves all issues created in the previous day. Those tickets could be sent to a specific group through a subscription. Hope this helps, Fabio

In my mind, all issues in your project use the same workflow with statuses Backlog ,Review ,Queried, Ready to start,Copy,Design,Dev,Blocked,Done. If so, create two boards. Board 1 * Define the following columns Backlog ,Review ,Queried, Ready to start and maps each column with related status Board 2 * Define the following…

Hi @Dave Baird , welcome to the Atlassian community! If two boards are Kanaban Board you should be able to put in place your desiderata just configuring two boards with columns mapping as specified in your description. Hope this helps, Fabio

you're welcome @DevSoft - Grupo Morada 

Hi @DevSoft - Grupo Morada , welcome to the Atlassian community! Please verify that DONE column is the last on the right of your scrum board. That should be the trick. Hope this helps, Fabio

The bitbucket URL should be https://stash.mynmg.com Try to access with your credentials to that URL. After doing that retry to use SourceTree

Hi @Paulina Mijal , JIRA Business Project and JIRA Software project have the same structure. JIRA Software projects have just the ability to create and manage boards. So if you change project type there are no impact on your project. Hope this helps, Fabio

Hi @SAM H , unfortunately, JIRA doesn't track views activities performed by a specific user. Those information can be retrieved just at log level but, on the cloud, you cannot get that files (there's an open request for that https://jira.atlassian.com/browse/JRACLOUD-46206). My suggestion is to ask logs to Atlassian…

Hi @Константин Луговской , you need to manually make users inactive based on your internal policy. You could use REST API provided by Atlassian. In particular : * https://developer.atlassian.com/cloud/admin/organization/rest/api-group-orgs/#api-orgs-orgid-get to retrieve users *…

Hi @Константин Луговской , welcome to the Atlassian community! As a site admin you can login on the https://admin.atlassian.com and view a list of users including last login info for each of them. Unfortunately, using builtin feature, there is no way to have an automatic report that shows what you want. Hope this helps,…

Hi @[deleted] , welcome to the atlassian community! I think that the best way is to ask to an Organization Admin of that company to delete your account. Btw, I found an article that could help you on that (https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/). Hope this helps, Fabio

Hi @klin111 , there are many aspects that could impact your bitbucket performances. Please read the following article https://confluence.atlassian.com/bitbucketserver/scaling-bitbucket-server-776640073.html that could help you in order to increase performances. Hope this helps, Fabio

Hi @asperry , welcome to the Atlassian community! Probably because your large files are in the history of your repo so, even if, they are not in the actual repo , they are in the previous commits yet. In order to remove large files you need to rewrite repo history, otherwise git just keeps the large file in the history.…

Please, could you tell me if your project is a company-managed or team-manged?

Try to open a request to Atlassian support team.

Hi @AdaN , Board Settings -> General

you're welcome. Unfortunately, you can't!

Please @AdaN , could you check if your board filter has been shared with members? Fabio

Hi @Mobile-APP1 , welcome to the Atlassian community! As a project Admin, you need to click on the organization and you will find "Delete organization" button Hope this helps, Fabio

Hi @Vishal , you can create a specific filter with all custom fields as columns as per your needs and share it with users. Keep in mind that you need to save your filter first and then setup columns in Filter tab. Does it solve your requirement? Fabio

Hi @AdaN , welcome to the Atlassian community! Probably you are talking about a team-managed project. If so, you can setup board viewer as per the following article https://support.atlassian.com/jira-software-cloud/docs/add-your-team-to-team-managed-boards/ Please, confirm that this approach fixs your issue. Fabio

Hi @Zejia Chen , welcome to the Atlassian community! Usually, this setup is per user basis. As a user, if you choose to delete branch after merge in repository, on next merge the checkbox will be checked. Btw, there's an open request to make this setting as default per all users. You can vote and watch this…