Fabio Racobaldo [Catworkx] Community Champion

Hi @someshkumar720 , That feature is provided by System App "Recently Viewed Plugin". Try to disable it on App side. Hope this helps, Fabio

OKR seems interesting

Hi @robert_fassold , probably, your application link is not correclty setup. Please verify the application link status first. Fabio

Hi @Alena Fricova , in order to share your filter you should have "Create Shared Objects" global permission. Please ask to your JIRA Admin to provide you that grants. https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html Hope this helps, Fabio

This guide could helps you on that https://confluence.atlassian.com/kb/ssl-and-application-link-troubleshooting-guide-719095282.html

Hi @Emna Elleuch , this guide, provided by vendor, should help you on this https://support.smartbear.com/zephyr-scale-server/docs/test-cases/import/from-jira.html Please mark this answer as accepted if it solves. Fabio

If the configuration is the same between project A and B move should correctly works. https://support.atlassian.com/jira-service-management-cloud/docs/move-a-request-to-another-service-project/ Did u check if Request Types configuration is the same?

please ask to your jira admin. I can't do anything on my side

Are u sure that ports are correct? Can you try to use internal URL in "URL de l'application"?

Hi @kamalakandan , welcome to the Atlassian community! Are u sure that you correctly setup an automation in order to populate that field with the last comment? Please take a look…

Hi @Dimitar Dimov , welcome to the Atlassian community! Please check that Portal Settings, for your new Project has the same setup of the source one. When you create a project with shared configuration just schemes will be configured in the new project. All other things need to be configured manually. Hope this helps, Fabio

Hi @Jean-Michel Duvivier , first of all your links are not lost but they will work again after that Application link issue will be fixed. Please, go to Application Link (Admin->Applications->Application links) for both Jira and Confluence and set, as authentication, "OAuth (impersonating)". After doing that please check…

Hi @Nicole Nikolova , welcome to the Atlassian community! First of all check if your project is a JIRA Software project. Then check that you have "Create Shared Objects" permission in the JIRA Global permission (https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/) This should fix your…

Hi @Grzegorz Olszewski , welcome to the Atlassian community! please check the following items : * Priority - Please verify that Priority is in edit screen * Issue Type - Please verify that your user has "Move Issues" permission in the project permission scheme * Story Points - Please verify that Story Points is in edit…

Hi @Vivek Chauhan , in order to become an Atlassian Certified Expert, there are more path that you can follow. Please take a look to the following article https://university.atlassian.com/student/activity/844004-atlassian-certified-expert Hope this helps, Fabio

@Sean Zhou , I'm happy for that. Please mark my answer as accepted so this thread can be considered closed

Do you have one portal for each customer or one portal for all customers?

Hi @Shah Baloch , unfortunately you can't hide just the second part of your cascading select list. Your code is incorrect! def subField = getFieldById("customfield_13200:1") //not sure sub value part ca In order to take value of second part of your field : def subField = primaryField.getValue().get("1") You can change or…

Hi @Sean Zhou , welcome to the atlassian community! First of all please clean your browser cache and try again. Is you network ok? If cleaning doesn't resolve your issue, propably, it is a problem at server side and not a bibucket application issue. Please let me know, Fabio

Hi @ravikiran nagasetti , if your customers are managed in different projects, you can create different custom field contexts per project basis https://support.atlassian.com/jira-cloud-administration/docs/add-a-context-to-a-custom-field/ If your customers are in the same project, natively you can't do that using builtin…

HI @Артём Щитов , "Edit Sprints" is a permission in the permission scheme. Please check

Thnaks for the feedback @T-mac . Please mark my answer as accepted so this thread can be considered closed

Hi @Paul Hugg , first of all check that there are no automation related to tickets created via email. You can also check logs about email in your service desk project https://support.atlassian.com/jira-service-management-cloud/docs/view-the-email-processing-and-connectivity-logs/ in order to figure out if there are…

Hi @Banajyotsna palbabu , unfortunately, archiving issue is a feature of JIRA Data Center. On cloud and server instances you can't do that. Please vote this open suggestion https://jira.atlassian.com/browse/JRACLOUD-5843 Hope this helps, Fabio

Hi @Serhat Özdemir , please check this guide in order to know how to put in place an Issue Collector https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ That could be a solution for your request. Hope this helps, Fabio

@T-mac , did u solve your issue?

Hi @Valerie Fischer , "Done" in a Scrum Board are all your statuses mapped in the last column on the right of your board. Based on your workflow you can add all your statuses at your convenience in that column. It should fix your issue. Hope this helps, Fabio

Hi @Tal.Elbaz , welcome to the Atlassian community! First of all you can organize your fields just changing their position within your create screen. Moreover you can define tabs in your screen Server/Data Center : https://confluence.atlassian.com/adminjiraserver/defining-a-screen-938847288.html Cloud…

Thanks for sharing @SGD !

Making everyone feel part of the team is the key! There are no stupid questions or thoughts, but everything is to make you think. The other key is schedule just necessary meetings and don't make people think that they are wasting their time.