Fabio Racobaldo [Catworkx] Community Champion

Hi @Fernando Passos , you can do that by a custom scripted validator on creation in your workflow. Add a validator "Simple scripted validator [Script Runner]" with the following code : cfValues['Custom Field A'] != cfValues['Custom Field B'] Please add field names at your convenience. It should work, Fabio

Hi @Charles Rottero , anonymous users can't set Reporter. My suggestion is to add to creation screen a field like "Reporter email" and setup a custom postfunction that, based on that field, search the user and set it as reporter. Fabio

@Krishna Molugu , try to import crt file into jdk associated to your JIRA. Usually it fixes your issues. Even if you have a reverse proxy and load balancer, you need certificate on JIRA side.

Hi @Krishna Molugu , this is an usual issue when certificate is not correctly installed on jdk associated to your JIRA. Please, take a look to that article https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html After doing that, issue shloud be fixed. Hope this helps, Fabio

Hi @Ben Weisman , you can define different epic screens at your convenience. For each project you need to create a specific screen scheme associated with create/edit and view screen. Finally you need to create a specific Issue Type Screen Scheme with epic associated to specific Screen Scheme and then use Issue Type Screen…

You're welcome @J Roberts ;)

Hi @elizabeth_jones , you need just to create a group and provide access to JSM just to that group of 5 users into the Application access

Hi @J Roberts , you can add all the columns you want in your queue. https://support.atlassian.com/jira-service-management-cloud/docs/edit-queues/ Please check that reporter field has not be hide in the field configuration scheme associated to your project Hope this helps, Fabio

+1

Hi @John Elnaugh , you can try IssuePicker provided by ScriptRunner https://scriptrunner.adaptavist.com/latest/jira/script-fields/issue-picker.html Hope this helps, Fabio

Hi @Kathy Guo , welcome to the Atlassian community! You need to provide specific edit restrictions for all other pages. Keep in mind that page restricition works from the page and for all nested subpages. I know that it's not a simple way specially if you have a lot of groups/users accessing to your space. My Suggestion is…

I'm happy for that. Please @Francisco Cohen , mark my answer as accepted

Hi @Francisco Cohen , if you are talking about JIRA Tempo Timesheet, you can add an issue as favourite one just clicking on the star on the right. Please take a look to the following screenshot : Hope this helps, Fabio

Hi @[deleted] , welcome to the Atlassian community! Unfortunately you can't do that by UI using builtin features. Btw, you can retrieve all these information through a DB query. Please follow this article https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-group-can-access-720636535.html Hope this helps,…

Hi @MIC Helpdesk , as per Atlassian policies, you should have just one JIRA Prod using a paid license. You could have one or more preprod/test environments using the developer license associated to your official license. If your second JIRA instance is a new prod instance you should have a dedicated license. Please, keep…

Hi @Mary George , please perform the following check : * DB collation (if you are using MySQL - Collation required is utf8mb4_bin and not utf8 as in the previous versions) * user has read and write privileges on inst and home folder Hope this helps, Fabio

Hi @pentool , SourceTree 4.1.7 seems to be not available. Please check the available versions here https://www.sourcetreeapp.com/download-archives Probably it was released and then unreleased by Atlassian (https://product-downloads.atlassian.com/software/sourcetree/ga/Sourcetree_4.1.7.zip). Hope this helps, Fabio

Hi @Elizabeth Barr , I have the same issue! Count for comments or likes seems to work occasionally!

Hi @Henry Kim , please could you specify what third part app you are using for test management? Fabio

Hi @Mt4 , welcome to the Atllassian community! https://docs.atlassian.com/software/jira/docs/api/7.0.5/com/atlassian/jira/bc/project/component/MutableProjectComponent.html#setLead-java.lang.String- setLead should have a username as parameter and not a string like "Component Lead Not Identified". A component lead is a user.…

Hi @suryateja dosapati , if you are talking about REST API, you can use this api https://docs.atlassian.com/software/jira/docs/api/REST/8.22.1/#issue-editIssue if you are talking about Dev API, you can use this api https://docs.atlassian.com/DAC/javadoc/jira/reference/com/atlassian/jira/bc/issue/IssueService.html Hope this…

Hi @Efetobore Omadevuae , please take a look to the following article https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/ in order to figure out how to enable 2FA. As specified here you can enable 2FA just for the approved domains but not for others: * You can only enforce…

Hi @Mario Samson , please use the following macro https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/ in order to have a list of issue on confluence side. Hope this helps, Fabio

Hi @Samvtb1 , all of us know that problem. Please take a look to the following ticket https://jira.atlassian.com/browse/CONFSERVER-52732 Atlassian team is working on that issue and we hope that it will be fixed asap Hope this helps, Fabio

Hi @Paul Burville , welcome to the Atlassian community! Please could you check if you can edit all the pages that you are trying to reorder? Even if you are a space admin, someone could have restricted some pages in edit so you can't complete that operation. Hope this helps, Fabio

you're welocome @Kevin Paulus 

Hi @Fitch_Ku , based on my experience, you have no other options to do that. Fabio

The A-Team is the best ever @Antonio Panaia [Herzum] @[deleted] 

Hi @Bill Hoffman , welcome to the atlassian community! Unfortunately, you embedded database (H2 builtin DB) seems to be corrupted. Usually this error is hard to be fixed. Embedded db should be avoided specially in a prod environment. My suggestion is to try to recovery a backup (Confluence has a backup job that creates…

You need to be the owner of a filter in order to have capability to edit/share it. In order to change a filter owner please take a llok here https://confluence.atlassian.com/jirakb/how-to-update-jira-filter-owned-by-other-users-as-an-admin-1019411702.html Fabio