Fabio Racobaldo [Catworkx] Community Champion

you're welcome @CostaM , please let me know if it works on your side (I tested it on a MySQL DB)

Hi @Amber Rivero , welcome to the Atlassian community! Unfortunately, issue seems to persist and it's normal that your URL is not identified right now. Please you could monitoring the status of that incident at the following page https://confluence.status.atlassian.com/ Hope this helps, Fabio

Hi @CostaM , here the correct SQL : select concat (p.pkey, '-', j.issuenum) AS IssueKey, j.summary, t.pname as issuetype, s.pname as status, u.lower_user_name as assignee, u.display_name as assignee_full_name from jiraissue j left join project p on j.PROJECT = p.id left join issuestatus s on s.id = j.issuestatus left join…

Hi @dina wardhani , as specified here https://jira.atlassian.com/browse/JRASERVER-59412 you can't see sprint as column so, as workaround you should retrive issues by sprint and export the list as csv. In order to do that, use JQL : Sprint = 134 where 134 is your sprint id. Hope this helps, Fabio

Hi @Jenny Alvarez , the license upgrade from server to data center is not enough to have your jira in a data center version (with one or more nodes). After license upgrade, you need to setup your first node as described in that…

Hi @Linda Granqvist , welcome to the Atlassian community! There's an open request for that https://jira.atlassian.com/browse/JRACLOUD-67038 Please vote and watch it in order to keep you up-to-date about progresses. Hope this helps, Fabio

Hi @Emanuel Oliveira , as said by @Ulrich Kuhnhardt _IzymesCo_ , as part of your basic installation you need to require a trial license to Atlassian through https://my.atlassian.com/license Ciao, Fabio

Hi @Sriram Pallapothu , this script is based on third part app. Jira has not the concept of archive for structures. You can just archive issues/projects on data center instances

You're welcome @Patricia Chong . Please let me know if it solves

Hi @Saleh Houshangi , please take a look to the following article https://confluence.atlassian.com/jirakb/jira-becomes-unresponsive-occasionally-and-logs-several-full-gc-events-1014679965.html that could help you in that troubleshooting. There are many causes for this issue and, many of those, could depend from your own…

Hi @Emanuel Oliveira , welcome to the Atlassian community! As first question, there are a lot of things to clarify :) * You can install bitcket through a docker image https://hub.docker.com/r/atlassian/bitbucket-server/ it will help you on initial installation * DataCenter is not free. You can get a free trial license for…

Hi @Sriram Pallapothu , I did that type of tasks in the past for different customers. My suggestion is to use a third app https://marketplace.atlassian.com/apps/6398/jira-command-line-interface-cli?tab=overview&hosting=server provided by Appfire that contains a lot of features in order to cleanup a JIRA instance. Hope this…

Hello everyone! I'm Fabio and I work for Atlassian Platinum Solution Partner (Herzum) from 11 years. I did a worderful exeperience using all the Atlassian tools. Right now, I'm an Atlassian Expert Certified and helps a lot of customers in Atlassian adoption and customization. Thanks to JIRA Software, I started to learn…

Bingo!!!!

Hi @Gökberk Karaca , you can use add method for Calendar : Calendar calendar = Calendar.getInstance(); calendar.add(Calendar.WEEK_OF_YEAR, 2); //Add two week to the current date Timestamp valueForCF = new Timestamp(calendar.getTimeInMillis()); mutableIssue.setCustomFieldValue(endDateCF, newUpdate) This should fix your…

Hi @Amir Kaufman , welcome to the Atlassian community! As a Confluence Site Administrator, you can create a global template (https://support.atlassian.com/confluence-cloud/docs/create-a-global-template/) Open your local template, copy the content and paste it in the global one! It should be a simple activity. Fabio

Hi @Michael Hamilton , welcome to the Atlassian community! Please verify that you selected "header row" otherwise up and down arrows will not appear Hope this helps, Fabio

Hi @Гагик , as specified here https://help.trello.com/article/1095-trello-desktop-apps , you can't Just like Trello on the web, the Trello desktop apps require an active internet connection and do not support offline syncing. Hope this helps, Fabio

Hi @venkatesh M , welcome to the Atlassian community! Here a simple guide about how-to create a Bitbucket token https://confluence.atlassian.com/bitbucketserver/http-access-tokens-939515499.html Hope this helps, Fabio

Sometimes points are not added to my profile. Hope that this bug will be resolved asap.

Hi @Jeevitha Gopi , if you manages teams, you can define, for each team, who can approve timesshet (Team -> Permissions) Hope this helps, Fabio

Hi @[deleted] , welcome to the Atlassian community! If you added a new sub tasks issue type (https://support.atlassian.com/jira-software-cloud/docs/manage-subtasks-in-team-managed-projects/) to your team managed project you should be to create a ticket with that type starting from a parent task just clicking on "Add a…

@jury , try to edit your password using the following approach https://stackoverflow.com/questions/45821037/how-do-i-set-my-password-in-sourcetree

Hi @jury , welcome to the Atlassian community! You can change your password at tool level. For windows : the login information for each server is kept in Tools > Options > Authentication. For Mac: Gear icon > Accounts Otherwise you can change password at config file level using the following…

Hi @FRancine Daoust , welcome to the Atlassian community! You can manage application language at instance level or at user level https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/ Hope this helps, Fabio

Hi @jeff.kehler , I never had this issue. An archived version is not appearing on affect or fix version dropdown list. Moreover, the archived versions can't be modified for existing issues with Affect/Fix version seleceted. it is not possible to remove any existing archived versions from an issue's affected and fix version…

Hi @Margarita Kalashnikova , you need support form Atlassian side through https://support.atlassian.com/contact/#/

Hi @Sheri Maxim , unfortunately you can't. Quick Filters allow you to setup filter based on a JQL so dynamic JQL with dropdown is not available. Fabio

Hi @Rafael Melo , welcome to the Atlassian community! Even if you are on a free version, you should be able to raise a ticket to Atlassian support https://support.atlassian.com/contact/#/ Please, choose Confluence in the right menu under Cloud and add you cloud URL Hope this helps, Fabio

Hi @Patricia Chong , welcome to the Atlassian community! In order to help you, we need to understand if you are on the cloud or on a sever/datacenter instance. Btw, if you are able to create Bugs but not task/Stories probably there's something wrong at your porject configuration. Are you able to see Task/Story as issue…