Fabio Racobaldo [Catworkx] Community Champion

Hi @Martin Heim , currently, a standard user can't retrieve this information. You can try to request a new feature for that. Please read the following guide in order to know how-to request a new…

Hi @Projects Team , please could you provide us more information about your issue? What type of operation are you performing (search?) ? Please let us know, Fabio

Hi @Florian BRANGI , are you on cloud or data center instance? Please let us know, Fabio

Hi @Яковенко Данил Борисович and welcome, try to reactivate your instance https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ Keep in mind that just a billing admin can do that. Hope this helps, Fabio

Hi @Chithira Natarajan , please could you specify the comala app version/confleunce version? Did u try to upgrade comala app? Please let us know, Fabio

Hi @TJ Murphy and welcome, it seems that there is not a workaround for this bug. Please take a look here https://jira.atlassian.com/browse/CONFCLOUD-71460 Hope this helps, Fabio

Hi @Felipe Müller Heidgger de Oliveira , for my knowledge you can't do that directly in slack. There is an open request for this feature https://jira.atlassian.com/browse/API-212 Please vote and watch it to keep you up to date. Hope this helps, Fabio

Hi @Eric Buhlman and welcome, do you still have this issue? On my side I have not this behaviour and all seems ok. Please let us know, Fabio

Hi @vipul newaskar and welcome, please check the url defined in the Application Link for both JIRA and Confluence and auth method. If necessary please share a screenshot of that settings. Hope this helps, Fabio

@Ashish Gupta as defined in this answer, we need to figure out how the images have been uploaded to confluence page. Images should be uploaded as attachment so that all the other confluence user can see them. Hope this clarifies, Fabio

hey @Ashish Gupta , if someone can see them and other not is not an application issue but it seems a client issue. Please ensure that user use a supported browser (https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/) and ask them to clean the broser cache and try again.…

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Hi @Ashish Gupta and welcome, did u upload images as attachment? If so all other users should be able to see them. I'm thinking that you applied to your page something linked to your local pc. Hope this helps, Fabio

Hi @Matheus Fontoura and welcome, please verify that your user has access to JIRA (I don't know if your instance has also a Jira Service Management and you are enabled to access JSM but not JIRA). Morevoer, please verify that you and your team have access to the project associated to the board. Hope this helps, Fabio

Hi @fjh , please could you check if that JQL works on JIRA side? Probably you need that new option will be added to index before it is visible on confluence side. In cloud reindexing can't be forced so probably you need to wait until that operation will be completed. Hope this helps, Fabio

Hey @Yasser Mokhtar , please wait some hours and retry!

Hi @Yasser Mokhtar and welcome, your plan should be automatically downgraded to a free one. Please check on billing tab on atlassian admin. It could take a while to refresh that information. Please let me know. Fabio

Hi @Marcos Pino Flores , please could you share the automation configuration? Please verify that rule executor has permission to add attachment into the target project. Please let me know, Fabio

Hi @Sravan kumar , this seems to be a behaviour and not a post function (please confirm). If so and Approvers is a single user picker try the following code import com.atlassian.jira.user.ApplicationUserimport com.atlassian.jira.component.ComponentAccessor def approverfield = getFieldByName('Approvers') def projectField =…

thanks for sharing @Petru Negrusa . 

Hey @Léa MICHON my suggestion is to upgrade your jira instance first. JIRA 7.13.18 is too old and you should use a newer version of JCA. Fabio

Hi @Léa MICHON and welcome, please could you provide more information about your jira version and JCA version? There was an error that have been fixed https://jira.atlassian.com/browse/MIG-1370 from JCMA - 1.9.4 Please check your JCA version and let us know. Fabio

Hi @Sebastian Breitkopf , please could you try to use the following command : confluence-dev --action exportSpace --space "ITOps" --file "/home/confluence/export/myTest.zip" --exportType "XML" there are some examples available here https://appfire.atlassian.net/wiki/spaces/CSOAP/pages/68458176/Examples#Examples-exportSpace…

Hi @Sravan kumar and welcome, please could you provide post function information that put Approver on ticket creation? Fabio

Hi @Petru Negrusa , first of all, due to server migration, please check that the outgoing server email is still working (try to send a test email). Based on your screenshot, all seems ok and email on queues seem to be in progress. In my opinion is not an issue at application level. Btw, please could you check…

Hi @Gaven Ray , if you have a reverse proxy in front of your crowd you can manage that redirection from here. Another approach is the following https://confluence.atlassian.com/crowdkb/how-to-customize-the-page-not-found-404-page-960724582.html Hope this helps, Fabio

Hi @Andy Bain , IE is not supported for Confluence. Please check the following page https://confluence.atlassian.com/doc/supported-platforms-207488198.html Fabio

Hi @alexandru_ochiu , both answers seem related to data center version of confluence. BTW, access request email should be addressed to based on the rule defined in the following article https://community.atlassian.com/forums/Confluence-Cloud-Admins-articles/Request-Space-access-now-in-Confluence/ba-p/2690197 For the access…

Hi @Gueri and welcome, in my opinion what you're experiencing is due to the limit in the search api (https://developer.atlassian.com/server/confluence/rest/v1000/api-group-search/#api-rest-api-search-get). Try to use parameter limit=XXXX in your search. Hope this helps, Fabio 

Hi @Myles Boyd , I tried on my instance and it seems working (https://support.atlassian.com/jira/kb/update-holidays-of-all-jsm-projects-calendars-via-rest-api/). Please check that you have "Calendar Administrators" permissions in Global Permission. Hope this helps, Fabio