Fabio Racobaldo [Catworkx] Community Champion

Hi @Sujit Dash , as explained here https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html you should upgrade your instance to one of the version with a fix (7.4.17, 7.13.7, 7.14.3, 7.15.2, 7.16.4, 7.17.4 and 7.18.1). If you can't, the workaround suggested (For Confluence 7.0.0 -…

Hi @Michael Ilewicz , you need just to add db information to your old confluence.cfg.xml using the correct parameters : <property name="hibernate.connection.driver_class">com.mysql.jdbc.Driver</property> <property name="hibernate.connection.password">confluencepass</property> <property…

Try to add your existing database in confluence.cfg.xml Take a look to the following article for more infromation https://confluence.atlassian.com/confkb/how-to-find-confluence-s-database-connection-parameters-779172320.html Hope this helps, Fabio

Well, it is strange because Confluence setup to DB should be on confluence.cfg.xml or on server.xml but it seems that it is not in your case. Please could you check if something changed on that file? Fabio

Hi @Michael Ilewicz , please could you share <installation-directory>/conf/server.xml file? What is the DBMS associated to your Confluence?

Hi @Michael Ilewicz , please could you check the database configuration (file <home-directory>/confluence.cfg.xml) ? It seems that your instance lost db link so, at the application level, it seems a fresh installation. Fabio

Hi @Vikrant Yadav , you should setup a reverse proxy behind your JIRA instance. Here some useful articles : * Apache : https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html * NGINX…

Hi @Daniela Schmitzová , please check the type of text. "Normal text" should not appear on the table of contents. Fabio

Hi @JT Blanco , welcome to the Atlassian community! That operation could be done on the server version (restting the project count on DB side) but not on the cloud version. Fabio

Hi @Michail Bashlykov , there is an open request for that (https://jira.atlassian.com/browse/CONFCLOUD-69344) Fabio

Hi @Sushmitha , please try the following plugin https://marketplace.atlassian.com/apps/1217337/doublecheck-for-jira-service-desk?hosting=server&tab=overview otherwise you can put in place a javascript in the announcement banner that hide that button. Hope this helps, Fabio

Hi @Maurina Hernandez , welcome to the Atlassian community! Go to Filters (on the top bar navigation) -> View all filters and search "assigned to me". On the left of that filter please click on the star. Hope this helps, Fabio

Hi @Alex , as explained at the following link https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html you can update your instance to 7.15.2 or apply the patch : * Atlassian Support * Confluence 7.18 * Documentation * * * Confluence Security Overview and Advisories CloudData Center and…

Hi @Klaas Chielens , did u try to delete and recreate the Application Link from both JIRA and Confluence? Fabio 

Hi @Teja Bhaghavathi , when you change a project key, JIRA will maintain the old project key and the new one. It means that users can access issues within the old and the new key in the same way. Moreover, all existing links, filters and so on will be not impacted by this change. A reindexing is needed to keep up to date…

Hi @CVV82913 , this is a recent vulnerability that need to be managed. Please take a look to the following article https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html Atlassian Team is currently working on in order to provide us patch or release version with a fix. Fabio

Hi @Olga Toverovskaya , please could you provide more information about your scenario. How many rows your csv contains, what is the import result and please provide some error log appearing on the atlassian-jira.log (within home folder)? Fabio

Hi @Ben , please try the following plugin https://marketplace.atlassian.com/apps/1211763/herzum-approval?tab=overview&hosting=cloud

Hi @Ediz Ilkcakin , English should be instance default language. Please check your user preferences (https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/). Probably, you currently have Turkish as your own default language. Hope this helps, Fabio

Hi @Héctor Fenoll Malonda , on bitbucket cloud, gc is automatically performed on a regular basis (https://support.atlassian.com/bitbucket-cloud/docs/do-i-need-to-run-git-gc-housekeeping-on-my-repo/). If you want a specific run, you need to ask through the customer support using the following…

Hi @ks_hyeon , if customer interacts with jira thorugh email, when he replies to a notifiction email, that content will be added to the same ticket as comment. This behaviour is due to the subject of the customer email that contains a valid issue key. If the customer send a new email with a subject withouth an issue key, a…

Hi @Deepika Bidri , welcome to the Atlassian community! you need to have "Create Space" global permission in order to be able to create a space. If so, under "Spaces" button on the top navigation bar, you will find "Create a space button". Hope this helps, Fabio

you're welcome @Jose Alberto Ortega 

Hi @Jose Alberto Ortega , based on your URL it should be a Server/DataCenter instance hosted in your company. We have not information about internal instances so you need to check internally at your comapy side. Sorry for that. Fabio

Hi @Tom Kurtz , welcome to the Atlassian Community! If you need to have two different production instances, even if they will have the same users, you need to different licenses. Fabio

Hi @Jose Alberto Ortega , welcome to the Atlassian community! First of all we need to figure out if you are on a server or cloud instance (please share your app URL). Moreover, you need to speak with a Confluence Admin/Site Admin in order to check if your user has grants/permissions to access Confluence. Fabio

Hi @Danny Fassinger , welcome to the Atlassian community! If you can't migrate your instance to the Cloud, you can upgrade your current Server version to a DataCenter one (with one single node or more) on your infrastructure. The DataCenter instance is a server one with High Availability features. Here a complete guide for…

Hi @Patrice David Förster , unfortunately you can't. That improvements should be implemented by Atlassian through the linked request. Fabio

Hi @Eldar , welcome to the Atlassian community! Please cread this article https://docs.gitlab.com/ee/integration/jira/ that explains hoe to integrate gitlab with JIRA. Moreover, there are some apps on the marketplace like the…

you're welcome @Rahul Wattamwar