Fabio Racobaldo [Catworkx] Community Champion

Hi @Andrea Pannitti , is your banner for the whole instance or for a specific page/space? This is an how to guide for space banner : https://confluence.atlassian.com/confkb/how-to-add-a-space-wide-banner-717062877.html Fabio

Hi @Rebekah Riddell , welcome to the Atlassian community! Status color is based on the related Status Category and you can't change it using builtin capabilities. My suggestion is to try https://marketplace.atlassian.com/apps/1216518/new-status-colors-pro-for-jira-cloud?hosting=cloud&tab=overview app. Hope this helps, Fabio

Hi @Barış Özer , here the supported browser for Atlassian cloud instances https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/ In my opinion, the best browser for Mac is safari. Did u try using safari? Fabio

Hi @Ivan Andrieiev , as space admin, in the reorder pages section, you should be able to see all pages and structure. About visibility, probably pages have been moved in a path not visible to user because parent restrictions. Hope this helps, Fabio

Hi @Ashitha S , a Long Term Release is a stable release maintained for a longer period of time. I suggest to use LTS for enterprise customers. Fabio

Here we are #JiraJuly

You can access DB on a cloud instance. You can retrieve data through REST API https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/ Ciao, Fabio

Hi @francis vila , welcome to the Atlassian community! Try to access your db using a db client first in order to verify that it is correctly up. Moreover, please, verify if you put drivers as specified here https://confluence.atlassian.com/doc/database-jdbc-drivers-171742.html Hope this helps, Fabio

Hi @Gabriel Heuberger , welcome to the Atlassian community! Comments are stored at DB level. Hope this helps, Fabio

Hi @Kishore D , techically you can do that using a calculated scripted field provided by ScriptRunner plugin. You need to write some code that, based on issue, retrieve the associated sprint. Please let me know if you have chance to use it and if you need help. Fabio

Please @guokun , provide us information about your error.

Hi @Hayley Yates , I check on my cloud instance and it works correctly! Please, could you try to clean your browser cache and try again? If the issue persists, please, could you attach a screenshot related to your problem? Hope this helps, Fabio

Hi @Enis Aydoğan , welcome to the Atlassian community! You can do that through Space Permission setup. For more information take a look here https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/ Hope this helps, Fabio

Hi @Geeta , did you try the following ? issueLinkType = "is blocked by" Obviously, value depends from your link configuration. Hope this helps, Fabio

Hi @Sofia Quintero , based on the screenshot provided it seems to be not a permission issue (the message should be "User has not privileges to access this page" or something similar) but it seems to be related to a wrong URL Are u sure that it works for other users? Hope this helps, Fabio

Hi @divya.smitha , you need support from the Atlassian team through the following link https://support.atlassian.com/contact/ Fabio

Hi @Raymond Chudzinski , if you are referring to html stored in a page, it is stored at DB level in the table bodycontent and, in particular, on field BODY. Hope this helps, Fabio

Hi @Shadi شادي , please share with us your main requirments so that we can help you. Fabio

Hi @Christophe Siclari , unfortunately you can't do that using builtin features. You could try an external app like https://marketplace.atlassian.com/apps/1221618/issuelayout-change-the-issue-design?hosting=datacenter&tab=overview Hope this helps, Fabio

Hi @_Download2021 , you can add a validator on creation (you can use ScriptRunner for this purpose) and verify that assigne is not equal to one or more single user picker cf. If so, an error will appear on creation and issue will be not created. Hope this helps, Fabio

HI @Maxim Kashaev , welcome to the Atlassian community! All attachments in a page are are in the "Attachments" menu. If you want to see list of attachments in a page, you can use "attachments list" macro. Hope this helps, Fabio

Hi @G , for security reason, Confluence manages attachment with a particular policy (as explained in the article posted by @Mahesh Shinde ) . If you need to retrieves a specific file from a backup you can follow this article https://confluence.atlassian.com/conf79/retrieving-file-attachments-from-a-backup-1027129586.html…

Hi @Hasna Mohammed , welcome to the Atlassian community! You need to ask to a Jira Admin to check if you have Create Shared Object global permission (https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/ ). Hope this helps, Fabio

you're welcome @Ivan Andrieiev . Please mark my answer as accepted ;)

Hi @Ivan Andrieiev , restrictions is managed from parent to children. If a user can't acces to a specific page, he can't access to all children. So, you can't do that. Hope this helps, Fabio

Hi @pipelinesrnd , you need to renew trial license or buy it. Btw, in order to support you on app enabling you need to provide us more information about error on atlassian-jira.log. Btw, my suggestion is to unistall it and try to install it from scratch. Hope this helps, Fabio

you're welcome @Victoria Komarova 

Hi @Priyanka Sharma , Server licenses will end in the 2024. In the meantime you can renew your license (without changing tier) and upgrade your server version. More information are available here https://www.atlassian.com/migration/assess/journey-to-cloud Hope this helps, Fabio

Hi @Victoria Komarova , welcome to the Atlassian community! You need support from the Atlassian guys for that. https://support.atlassian.com/ Fabio

Hi @Nakul Kalburgi , if you are on a cloud, please contact the Atlassian support https://support.atlassian.com/contact/#/ Fabio