Fabio Racobaldo [Catworkx] Community Champion

Hi @Bea Tea , please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/epics-marked-as-epic-status-done-continue-to-appear-on-the-jira-software-board-779158631.html Hope this helps, Fabio

try with : * resolution.value * resolution.getValue() both should work properly. Ciao, Fabio

Hi @Mouna Hammoudi , in order to manage comment within an issue you should use https://docs.atlassian.com/software/jira/docs/api/8.0.0/index.html?com/atlassian/jira/issue/comments/CommentManager.html Hope this helps, Fabio

It's a local instance. Please ask to a JIRA Admin within your company. Ciao, Fabio

Hi @Ahmed Mohamed _amohamed2578_ , welcome to the atlassian community! We need to know if you are on a cloud or data center instance. Please could you provide your instance url? Fabio

Hi @Yuri Edward Schulze , please try the following code : import com.onresolve.jira.groovy.user.FieldBehaviours import groovy.transform.BaseScript def resolution = getFieldById("resolution") def motivo = getFieldByName("Motivo do Cancelamento") motivo.setRequired(false) if (resolution.name == "Cancelado") {…

It means the potentially customer can perform that transition. Hope this helps, Fabio

Hi @IATVirtusa Virtusa , 06-Sep-2022 12:32:27.261 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]: java.net.BindException: Address already in use: JVM_Bind it means the port 8005 is already used by another application. Fabio

Hi @Jill Skjøndal Grefsrud , welcome to the Atlassian community! Search Results macro is deprecated (https://support.atlassian.com/confluence-cloud/docs/insert-the-search-results-macro/) This macro was intentionally excluded from the new editor and will be deprecated from the legacy editor soon. Read the announcement for…

you're welcome @Aaya Abdelnabi 

my suggestion is to go to the latest LTS version, so 7.21.4 All LTS should be a stable version

Hi @IATVirtusa Virtusa , this is a server/dc instance and not a cloud one. Btw, please could you provide log in JIRA-HOME/logs/catalina.out? Fabio

so you need to upgrade to : * 7.17.10 (LTS) or newer * 7.21.4 (LTS) or newer

Hi @Aaya Abdelnabi , welcome to the Atlassian community! 7.17.10 is not affected by CVE-2022-36804 Fabio

Hi @Danilo Simic , users can see linked issues in a different project if they have "Browse Issues" permission in the target project. If a user can't see a project, he can't see issues everywhere in JIRA (links, dashboards and so on) Hope this helps, Fabio

Hi @Romain TEF , it means that user is coming from an external source (Active Directory) that is configured to be read only. You need to deactive it on AD side. Fabio

Hi @nishant sharma , welcome to the Atlassian community! Confluence needs a separated license. Fabio

Probably you are using a mail handler custom or provided by a third part plugin. Please could you check what is your configured mail handler?

Hi @Bob Scott , there is an open issue for that https://jira.atlassian.com/browse/CONFCLOUD-74506 Please vote and watch it so that you can be notified about the progress. Hope this helps, Fabio

You are right @Rebekah Riddell , that feature is just for datacenter. There is an open issue for that https://jira.atlassian.com/browse/CONFCLOUD-65302 Please try the workaround suggested : Workaround By using the Attachments macro, you can obtain the URL of an attachment and link text to that by pasting the link into the…

Happy B-Day @Jack Brickey 

Hi @Rebekah Riddell , try to edit the page, click on the attachment and a popup should appear. Select "show as link" and save. It should fix your issue. Fabio

Hi @Peter Null , welcome to the Atlassian community! Based on this issue https://jira.atlassian.com/browse/CONFCLOUD-57382 you need to asl a reset of the related application link. Workaround The issue is usually due to a broken Application Link. Please contact Atlassian Support (by logging a support request…

Hi @Shaun Gardner , welcome to the Atlassian community! Based on that report (https://confluence.status.atlassian.com/) there are not issue on confluence and I was able to perform that operation without issue. Try again with different browser and let us know. Fabio

Hi @Eswar , welcome to the Atlassian community! Please could you share a screenshot about that operation? I never saw a lock during csv import. Fabio

Hi @Andrew Henders , unfortunately you can't limit that feature. A Sys Admin/Admin should have enough information to verify impacts about this change. Moreover there are some alerts during that operation. Fabio

Hi @Kalpaj Kuber Parmaj , an issue needs to have a resolution set in order to be considered done. Fabio

Hi @Abner.Zhao , please check that you have permission to view that data https://gebsun-confluence.atlassian.net/wiki/spaces/TWR/pages/1183645697/Team+Worklog+Reports+-+Overview Fabio

Hi @NTAMEN NTANMI luc landry , please verify that board administrator shared the filter board with you. Sharing a board A board is available to all users who can view the saved filter on which the board is based. (Note that they will also need 'Browse' project permission for the project(s) whose issues are shown on the…

Hi @karyn.miller , welcome to the Atlassian community! Based on the destination url, it seems that you have not permission to access confluence. Please contact you site manager in order to verify that your account is ok. Hope this helps, Fabio