Fabio Racobaldo [Catworkx] Community Champion

Hi @System support , welcome to the Atlassian community! Please verify that resolution field has been populated. JIRA considers closed ticket with resolution not empty indipendently from issue status. Hope this helps, Fabio

HI @Manoj , you can export it in xml and then import in production. Fabio

Hi @GLAM SOFTWARE , please verify that there are no other Confluence instance active on the same DB. This should six your issue. Fabio

Hi @sharmari , welcome to the Atlassian community! How many gadgets have your dashboard? Here a similar thread https://community.atlassian.com/t5/Jira-questions/Dashboard-load-very-slow/qaq-p/1225486 Fabio

Hi @Jambuswamy , welcome to the Atlassian community! If you installed JIRA, probably, you are speaking about JIRA server/data center and not about cloud. In that case you can retrieve SERVER ID using this article https://confluence.atlassian.com/adminjiraserver/finding-your-server-id-938847652.html Hope this helps, Fabio

So, you need to raise a request to https://support.atlassian.com/contact/#/ Fabio

Hi @Emma Ivarsson , unfortunately, using builtin feature you can't do that. Here what you can customize at customer portal side https://support.atlassian.com/jira-service-management-cloud/docs/what-can-i-customize-about-the-help-center/ You can try the following…

Hi @Nico , here a complete guide https://support.atlassian.com/user-management/docs/delete-a-managed-account/ Hope this helps, Fabio

Here an how-to guide https://confluence.atlassian.com/adminjiraserver/search-indexing-938847710.html

Good to know

Is that a question for the community?

Hi @Bert Huberts , welcome to the Atlassian community! If the user is member of that group and that group has access to the space, he should access too. Btw, please verify that space permissions are based on that group. Could you share space permissions settings? Fabio

My suggestion is to add a javascript on the announcement banner.

Hi @funny , each time you access a confluence page, automatically jira issues should be refreshed. Perform a reindexing on jira first in order to verify if it fixs your issue. Fabio

Hi @Markus Vogt welcome to the Atlassian community! There is a similar thread https://community.atlassian.com/t5/Jira-Software-questions/The-Due-Date-is-not-displaying-on-Android-devices-in-the/qaq-p/2075246 that you can use in order to fix your issue. Fabio

Hi @Sandeep , welcome to the Atlassian community! Your requirment could be meet through Issue Security. Here an how to guide https://confluence.atlassian.com/jirakb/how-to-set-certain-issues-be-read-only-to-certain-groups-roles-776820639.html Hope this helps, Fabio

Hi @Aswathi D , You can setup your space homepage at your convenience so that each time that you click on a space link you will be automatically redirected to the homepage https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html Hope this helps, Fabio

Hi @Adriane Hunt , did u tried to copy and past just the license provided using myatlassian ? Fabio

Hi @Hina Razzaq , all atlassian tools could be integrated with external system throu REST API. https://developer.atlassian.com/cloud/confluence/rest/ Fabio

Hi @gabe360 , welcome to the Atlassian community! Please ask to confluence Admin or Space Admin to grant you correct permission to access that space. Sharing a space doesn't provide you the grant to view content inside. Hope this helps, Fabio

Hi @Krupal Jawanjal , please take a look to the following how to article https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/ Fabio

Hi @jfhammond , try to clean your browser cache. If issue persist try to restart your JIRA instance. Fabio

Hi @Alan Pope , welcome to the Atlassian community! You need to copy and clean the tables. Fabio

Hi @Manjula Jayaprakash , welcome to the Atlassian community! Please take a look to the following article https://support.atlassian.com/confluence-cloud/docs/add-a-status-to-your-page-or-blog/ Viewers of a page can only see the content status on a page or blog after it has been published. Hope this helps, Fabio

Hi @Xiuxiu_Li , welcome to the Atlassian community! Based on the URL, it seems to be a server/data center instance. In order to perfom those operations you need to have the following permissions at permission scheme level : * Edit own comment * Create Attachment This should be the trick. Fabio

The sound of the ice cream truck, the sound of the wind at sea and the voice of my mother ... these are the memories of my summers in my youth. I miss those times.

Hi @Matt Hine , my suggestion is to create a specific Priority Schemes for your project and associate to your projects. Associating priority schemes Next, associate your priority scheme with a project. * From the Priority schemes page, select Associate next to the priority scheme you want to associate. * Select the…

Hi @Oxana Ermolaeva , it depends form knowledge base settings on your JSM project. Ususally you should have a single confluence space linked to a specific project. Just customer of that jira project should be able to see knowledge base on the related confluence space. This is an useful…

Hi @Oxana Ermolaeva , welcome to the Atlassian community! Create Knowledge base button in JIRA will redirect to a Confluence page. So, Knowledge base articles will be always on Confluence side. Hope this helps, Fabio

Hi @IATVirtusa Virtusa , please verify that there are not other process using 8005 port or that previous process has been killed.