Fabio Racobaldo [Catworkx] Community Champion

Hi @vdhanorkar , unfortunately you can't do that using builitin feature. At portal side a preview of article will be diplayed including key word that is the reason why that article appear. Hope this helps, Fabio

No problem @Danny Grenzowski _Rewind_ . it was just to clarify that @Shilpi Saxena can't recovery deleted items.

Hi @Danny Grenzowski _Rewind_ , I think that it works for items deleted after the app installation and not for data deleted in the past. Fabio

you're welcome @Shilpi Saxena 

Hi @Shilpi Saxena , I confirm that there is no way to do that. Fabio

Hey @Vikrant Yadav , reindexing will not stop users but just search will not work. Thanks for sharing the page restricted approach. Fabio

Hi @Shilpi Saxena , ufortunately delete items cannot be viewed. Issues, comments and so on are completely deleted from db. Fabio

Hi @Richard Kentopp , this question is resolved now.

you need to raise a your own support request using this link https://support.atlassian.com/contact/#/

Hi @Vikrant Yadav , it's strange that you can see the page in the search even if it is restricted. My opinion is that there is some inconsistence at indexing level. Try to reindex your instance. About page visibility, even if you are a COnfluence Admin, someone can restrict page and you are not able to see them. Fabio

Hi @Jim Brown , welcome to the Atlassian community! Here an useful article https://www.atlassian.com/agile/product-management/requirements You can track requirment in Confluence, define user stories in JIRA and track your code in bitbucket. In that way you have a full control of your work from requirment to code and…

Hi @Armando Villarreal Lemmen Meyer , there's a ticket for that https://jira.atlassian.com/browse/CONFCLOUD-54371 Btw, the best way to resolve it is to raise your own ticket to Atlassian team https://support.atlassian.com/contact/#/ Hope this helps, Fabio

Hi @Paulina Mijal , CSV import is a builtin feature provided by JIRA. Take a look to the following article https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html Hope this helps, Fabio

Hi @Karthik Vsk , welcome to the Atlassian community! Here an useful article https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html that explains how to do that. Hope this helps, Fabio

Hi @תומר בונקר , welcome to the Altassian community! Please could you provide us more information about that? Could you attach a complete screenshot of this error? Fabio

Hi @Denis Burdukovskiy , it is strange and sometimes appears on my side. There is an open request for that https://jira.atlassian.com/browse/JSDSERVER-5499 Fabio

Hi @Chris , my suggestion is to raise it to 2000. Fabio

Hi @Ron Jacob , here your SQL : select ji.* from nodeassociation na inner join project p on (p.ID = na.SOURCE_NODE_ID) inner join projectcategory pc on (pc.ID = na.SINK_NODE_ID) inner join jiraissue ji on (ji.PROJECT = p.ID) where na.ASSOCIATION_TYPE='ProjectCategory' and na.SOURCE_NODE_ENTITY='Project' and pc.cname='YOUR…

Hi @Chris , you can change cache values at your convenience in order to improve your instance performances. Please take a look to the following article https://confluence.atlassian.com/doc/cache-statistics-150472.html Hope this helps, Fabio

Hi @NANDHANA_VAZ , here a useful article https://confluence.atlassian.com/jirakb/how-to-delete-labels-in-jira-applications-297667646.html In particular, when you edit issues in bulk, you need to select Change labels and then "Clear field" Hope this helps, Fabio

Hi @WM.io Connectors Accounts , field format depends from the custom field itself. For example if your filed is a text you should pass value as a string, if it's a date you need to pass value as a string with specific format, if it is a select list you need to pass the option id and so on. Please take a look…

HI @Michael Cohen , welcome to the Atlassian community! You should be able to do that through a butler automation. Take a look to this video for more information https://www.youtube.com/watch?v=1kdYvhg4rwY Hope this helps, Fabio

you're welcome @REDA EL HAIDAWI EL IDRISSI 

Hi @Kevin L , you need to setup a REST API that manage folders. This is something that is out from JIRA perspective. Hope this helps, Fabio

Hi @REDA EL HAIDAWI EL IDRISSI , welcome to the Atlassian community! In order to do that you need to setup workflow properties (https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/). In particular you need to add the following property key : jira.permission.work.denied value : leave…

Personally, I reuse the existing status

Please mark my answer as accepted so this thread can be closed ;)

Hi @Ioannis Benetos , welcome to the Atlassian community! If you need to execute something custom after a ticket closure, you can setup a custom post function in your close transition. Post function is something that happens after the transition so, in my opinion, is the best way to do that. You can use ScriptRunner for…

Good to know. Was a validator issue?

Hi @Donny Gison , please check Validators/Post Functions in create transition within Story workflow. In my opinion there is some validator that is causing this issue. Hope this helps, Fabio