Fabio Racobaldo [Catworkx] Community Champion

Hi @NSEU DevOps , after uploading a video as an attachment, you should be able to embed it in a confluence page through the Multimedia Macro https://confluence.atlassian.com/doc/multimedia-macro-228622735.html Fabio

Hi @Giuseppe Pagano , you can do that through a theme. Apply a theme to a space Themes are used to change the appearance of your space. Confluence comes with a default theme, but your Confluence Administrator can download and install other themes from The Atlassian Marketplace. Once a theme is installed, it can be applied…

Hi @[deleted] , Try to stop jira, clean plugin cache and then start your instance. This should fix your issue. Fabio

Issue collector is a builtin module

Hi @Anthony Grubbs , you can create a page and then move it in your desired position through reorder pages (https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/) Fabio

Hi @Bob Smith-Vaughan , welcome to the Atlassian community! You can create your own dashboard, shared with a group, and add several gadgets in which you can use your own filters. https://support.atlassian.com/jira-software-cloud/docs/work-with-dashboards-in-jira-cloud/ Hope this helps, Fabio

Hi @Soumya Subudhi , you can provide space permissions to users/groups https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/ Hope this helps, Fabio

Hi @[deleted] , welcome to the Atlassian community! Please try the following JQL issuetype = Story and status was in (Resolved,Closed) by "USERNAME_OF_SPECIFIC_USER" Resolved and Closed values could be different based on your workflow. Hope this helps, Fabio

Hi @Luen_Jirapong , for this type of requests, you need to contact Atlassian support through https://support.atlassian.com/contact/ Fabio

Hi @Ivan Andrieiev , if the user has no access to the project he will be not able to see tickets within a project. Tickets will be not visible from all sections including boards, filters, gadgets dashboards. Hope this helps, Fabio

Hi @Niraj Shakya , welcome to the Atlassian community! As said by @Shivam Desai , you can retrieve the filter associated to your board. In order to retrive issues associated to your open sprint you need to add the following condition to that filter : AND sprint in openSprints() Hope this helps, Fabio

Hi @Sana Aiman , you can use these following templates at your convenience https://www.atlassian.com/software/confluence/templates Moreover you can change them at your convenience. Hope this helps, Fabio

Hi @Julian Ziegler , because you are on the cloud, you need to raise a support request to https://support.atlassian.com/contact/ Atlassian team should be able to read log files in order to figure out your issue. Hope this helps, Fabio

Hi @Nick Van de Ven , please verify the Postgres version supported at the following link https://confluence.atlassian.com/doc/supported-platforms-207488198.html Fabio

Hi @Myrna Rivera , welcome to the Atlassian community! You can import your document in confluence defining the split method. (https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/) If you define "Split by Heading" your document will be automatically imported in confluence as separated…

Hi @Leonardo Albini , that documentation is related to server/data center instance and not for cloud. This is the correct guide to integrate GitLab with JIRA cloud https://support.atlassian.com/jira-cloud-administration/docs/integrate-gitlab-with-jira/ Hope this helps, Fabio

Hi @Josefina Liebert , welcome to the Atlassian community! Please verify if this happens just on a single space or for the whole instance. Btw, try the resolution defined in the following ticket description https://jira.atlassian.com/browse/CONFSERVER-41425 Hope this helps, Fabio

Hi @wangzehong , please could you attach a screenshot of your error? Fabio

Hi @Andreas Salmutter , welcome to the Atlassian community! Please take a look to the following article https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html Hope this helps, Fabio

Hi @Messaouda Heleli , welcome to the Atlassian community! Are u using an external app like Zephyr in order to manage test executions or did you implement your own solution? Please provide us more information about that. Fabio

Hi @Mark Haller , as described here https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/, a worklog should have the following format Importing worklog entries Your CSV file can contain worklog entries. For example: Summary,WorklogOnly time spent (one hour),3600With a date and an…

you're welcome @Dishant Sharma 

Hi @Nizar Al-Bahri , welcome to the Atlassian community! my suggestion is to raise a support ticket to Atlassian team (https://support.atlassian.com/contact/) As per this thread (https://community.atlassian.com/t5/Bitbucket-questions/Someone-has-already-added-that-SSH-key/qaq-p/1998707) Atlassian can perform a check on…

You can impersonate user (through https://developer.atlassian.com/cloud/jira/platform/user-impersonation-for-connect-apps/) and then retrieve issue through https://docs.atlassian.com/software/jira/docs/api/REST/8.20.12/#api/2/search-search as that user. Ciao, Fabio

Hi @[deleted] , are u using some external app? Fabio

Hi @Dishant Sharma , welcome to the Atlassian community! If you are referring to Permission Scheme with issue specific grant here the related REST API https://docs.atlassian.com/software/jira/docs/api/REST/8.20.12/#api/2/permissionscheme-getPermissionScheme If you are talking about issue security here the related…

Hi @Francisco Banderas , you can setup project categories at your convenience and link to your projects (https://support.atlassian.com/jira-cloud-administration/docs/add-assign-and-delete-project-categories/). If you need to add project metadata, you can try this free…

You're welcome @Sana Aiman . Please, accept my answer

Hi @Sana Aiman , go to Products -> JIRA Service Management Configuration and then select the link. Hope this helps, Fabio

Hi @Ertan Atay , welcome to the Atlassian community! You need to put in place an automation at ticket creation so that the ticket itself has the organization valued based on the reporter email. Then tickets should be available fro the organization : Hope this helps, Fabio