Mirek Community Champion

I noticed now that that spam is still added (Below is a example) صيانة ثلاجات اريستون 01060037840 _0235699066 توكيل ثلاجات اريستون Full Name is still used from Billing Account not nickname. Overall finally migration is over however I do not see those recent changes that were gathered and resolved during beta testing…

Hi, It is not possible OOTB for one project. You will need to create two projects.. one with subtask1 and subtask2 and mainissuetype1 and another for subtask3 and subtask4 and mainissuetype2. In this configuration it will work as you want. Best Regards, Mirek

Hi David, After raising a ticket to Atlassian support we noticed that the problem is related not with the base URL but with the JIRA project keys! Everything was working fine before upgrading to JIRA 5.0.. After that all activity on project that contain underscore "_" is empty. So basically you were right that this could…

Hi David, Thank you very much for reply.. I have checked your suggestions..they are very helpful! This is reproduced by also other users, not only system administrators and all of them have JIRA Users permission.. That is not the case.. Base URL is the same as users use to login.. It do not contain any % or _ it is only…

Hi Andre, Unfortunately this is not possible OOTB in JIRA.. There is a JIRA issue created but it seems like it do not have much progress on it. Feel free to vote on it. https://jira.atlassian.com/browse/JRA-13776 If you want to use external plugins try out JEMH. You need to paid for that plugin, but as I know it is having…

On this documentation there is note: Using Internet Explorer? You can only edit documents in Microsoft Office. OpenOffice is not supported so I assume that is why the page is not available.

Hi sorin, You can use Jelly Scripts to automate this by creating a special script. There is a tag named "AddUserToGroup" that you can use for that. More information you can find here: https://confluence.atlassian.com/display/JIRA/Jelly+Tags#JellyTags-jira:AddUserToGroup I hope that will help you. Regards, Mirek

Hi, It is simple.. In short If you are keeping the same type then just simply edit the name as other users have described. If you need change the type.. then you need to created another custom field "Flat-Files".. then identify all values used by old custom field "Database" (using Search).. copy value from "Database" field…

Before 5.1 this was a normal plugin. There should be a version for JIRA 4.4 still on marketplace... Please take a look. Regards, Mirek

Hi Alex, Please take a look at Issue Collectors (boundled in JIRA 5.1). Maybe this could be helpful for you. https://confluence.atlassian.com/display/JIRA/Using+the+Issue+Collector I hope that will help, Best Regards, Mirek

Hi Robert, How does user ‘Arnold J. Rimmer’ get Administrator privilege? He is not set up for that in ‘Roles’ As I see from the last screenshot ALL jira-users have Administrator priviliges to this project. Only you are added individualy but as you see also: administrators, users and jira-users are added to Administrators…

Are you using 1.2 version of Service Desk plugin?

Hi Robert, I think you are talking about this issue right? https://jira.atlassian.com/browse/JSD-62 In that case the documentation how to manage permissions is here: https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+JIRA+Service+Desk+Users I hope that will help Best Regards, Mirek

Hi Mark, If we are talking about comparing schemes the only thing that comes to my mind is the JIRA tools set called Schemes Tools (Administration > Advanced). That is including: * Scheme Comparision Tool * Group to Project Mapping Tool * Scheme Merge Tool * Bulk Delete Scheme Tool However above tools works only one one…

Hi Daniel, If you will delete an application link you will loose all the project links (if you have them). This mean that if you directly linked project ABC in JIRA with space ABC in Confluence you will not be able later see for example on Activity Stream in JIRA updates from Confluence space ABC... If you will delete and…

Hmm.. Interesting.. Could you please attach a screenshot of this problem? Did you tried on a different browser? Any upgrades, new plugins added recently? Best Regards, Mirek

Hi Tatiana, I think that under Administration > General Configuration there should be a button Advanced next to Edit Configuration on the bottom of the page if you are asking about those advanced options. It is only visible if you have the JIRA System Administrators. You mentioned that you have this permission so you…

Hi Rahul, What is showing when you go to your project then Versions and click on the specific version (and view All Issues)? This should redirect you ro the JQL with the specific query. You can compare this query to yours and see if there is any difference. I do not know which version do you have but maybe there will be a…

Hi Carsten, The way I am also using it is to subscribe to RSS feed for all JIRA Technical Alerts.. https://confluence.atlassian.com/display/JIRAKB/JIRA+Technical+Alerts Then you will never miss important things like even minor release of JIRA. I hope that helps. Regards, Mirek

You cannot attach a document to a field in JIRA .. ( I assume it is JIRA looking at screenshot ) .. You can add a attachment to a ticket (issue) by choosing More > Add Files .. if you do not see this option you may not have required permission to add attachments.

Hi Travis, Unfortunately this is not possible OOTB. I think it is possible, but in order to do this you will need to develop a plugin/script that will monitor (by a listener for example) your issues and transition it automatically when all required groups/people approve the fix. Person that is creating a ticket can fill a…

Hi Estan, When you are following Agile methodology there is a "Definition of Done". I suspect that that is the reason why Atlassian introduced the new Done resolution. It is more global than Fixed.. Bug can be fixed but.. if you have an Story or an Improvement do you still mark this task as Fixed even if you were not…

Hi Anne, In this situation I suggested also changing login gadget itself. https://confluence.atlassian.com/display/JIRAKB/How+to+Customise+the+Login+Gadget You can extend this gadget, add some text and it should dissapear after login as you want. -Mirek

Hi, You do not need to make a new gadget. You can customize System Dashboard and change the content of the Welcome Gadget. Below documentation will help you achieve that: https://confluence.atlassian.com/display/JIRA/Configuring+the+Default+Dashboard…

Hi Petronela, If you are not using JIRA 5.2 yet please consider installing JIRA Admin Helper plugin: https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-admin-helper-plugin It is free (and already boundled in JIRA 5.2) and very helpful for debugging that kind of issues. I hope it helps. Regards, Mirek

Hi Victor, I as know unfortunately it is OOTB not possible to hide worklog from the view issue screen.. There was already a pretty large discussion about this on one of the JIRA tickets and Atlassian will not implement this feature.. https://jira.atlassian.com/browse/JRA-2364 If hiding specific fields is critical for your…

If you are administrator of the space you can remove the watchers that are currently watching the page.. (Tools > Manage Watchers). However I think that is not possible to remove people that are watching the whole space.. Give it a try! Regards, Mirek

Maybe it could be useful for someone in the future.. There is a plugin - https://marketplace.atlassian.com/plugins/pl.com.tt.admintoolsforjira.AdminToolsForJira that have custom field usage feature. It was very helpful for me to delete couple of custom fields without digging into database. You can give it a try.

Not sure if this is easy possible, but I am afraid that only Atlassian can help you perform this task and answer this question. The best way is to create a support ticket on support.atlassian.com

Hi Boris, Thank you for very good suggestion. I was able to easily use REST to get report of all project links used in the systems. The output satisfied me. Best Regards, Mirek