Mirek Community Champion

Comments

  • What version of SD are you using? That become easily possible since 3.15. Please check below documentation https://confluence.atlassian.com/servicedeskserver0315/example-creating-an-sla-based-on-due-date-957506292.html…
  • I think that is not a good way to get support :) .. No wonder that you do not get any reply :) Please try this URL https://support.atlassian.com/contact/
  • Hmm.. Are you using a proxy? Do you use SSL connection? Basically I would like to focus also on differences between servers that have this problem and not.. so are you able to compare settings on all of them? Basically are those servers having same OS, location and other elements? In addition what version of Jira are you…
  • Hmm.. Not sure if we can help much here. Usually if there is a problem like this with Cloud then Atlassian support should look at this and help. What you mean by "support is silent"? Did you created a ticket long time ago or today and simply did not get answer yet? You can check…
  • Ok, but what about the logs from Jira? Anything special there?
  • I guess it might be netowork connection or some server setting that is blocking the connection.. Did you have a change to look at the logs? Are you sure that same ports are open on all machines? Could you check if you can reach internet from the server - it might be blocked.
  • Awesome! Thank you @Ada Chen for information :)
  • For many years there was no ability to sum up values in the table, so I guess that OOTB connecting tables between pages would be on advanced level :) I am not fully aware of any plugin that might give you exactly what you are looking for .. but you might take a look on Table Filter plugin which have a Pivot table -…
  • I talking about integration you would first need to say more about what you want to achieve by integrating two products. Do you want to do what (from Jira.. or Whatsapp.. etc.) .. Create issue from Whatsapp or maybe list all the issues from Jira? What is "social network" in your opinion?
  • Hi @Patryk Wroblewski , Yes, today there are some problems on Atlassian side that might impact Cloud products. For more information please track info on this page - https://status.atlassian.com/
  • It is interesting that is not working on other browsers. That mean that something is breaking the UI or some plugin module did not load.. After the crash.. Did you tried to perform a normal start and stop procedure (restart)? What plugins are you using? Maybe you can also try using Safe Mode (or check plugins if all…
  • Yes, that page might be a Jira Dashboard that is shared with you team https://confluence.atlassian.com/jiracoreserver0713/configuring-dashboards-964984824.html You can add filters, gadgets and get everyone on the same page thanks to that
  • Yes, there might be indeed then a open (but not closed) HTML tag included in the field description or something like that which is actually breaking the layout.. Maybe you can check Field Configuration for one of the projects to list all fields and see which of them have some modified description? Then maybe access the…
  • Hmm.. that is interesting. Did you tried to use a different browser? If yes, what are the results? Maybe you can use Developer Tools build in thee browser (like Inspect Element) and see what is the structure of the page (if there is any JS code you should be able to find it that way..) ..
  • Hi @Dan Walker - Welcome to Community! Hmm.. You are using Jira Core (not just sure if Cloud or Server) but anyway you might use Components for that. The advantage of this is that your team do not need to be admins to add values to it, it would auto suggest values when you type and less chance that someone would make a…
  • It is in the documentation https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html
  • Great article @Fabian A_ Lopez _Community Leader - Argentina_ Florida_ California_ ! Now I see that losing this whole content would be a pain... Good that the article drafts exists :)
  • Cool! Thank you for info. I did not know that you are using Cloud. Anyway glad that you found a solution :) If you want maybe you can share. Cheers!
  • No. You are using Cloud so it would not be possible (unless Atlassian Support would do it for you). On Server it is possible by executing some database queries. The only way on Cloud is to start a new project from scratch but I do not think it is a good idea when project is in advanced phase..
  • "You earned the Level 7 Badge", so I think this would make me closer to the March badge as well :)
  • Yes, however it should be blocked by all modern browsers. Check this KB article for more information (actually related to Jira, but context is the same) https://confluence.atlassian.com/jirakb/can-t-link-to-local-files-from-within-jira-216958260.html
  • They are not being "lost".. You see for example in Jira on the Velocity Chart your commitment in the last sprint and on the Burndown Chart that you have X tasks (stories) with Y (story points) and you were not able to burn them all.. On next sprint you would re-estimate.. check your team velocity and see how many task you…
  • Hi @SEEROMANI CHETTRI , If you would like to introduce yourself you should do it in the welcome center group https://community.atlassian.com/t5/Welcome-Center/gp-p/WelcomeCenter That is the best place. I have moved the post on your behalf.
  • It is not only about the syntax.. It might be simply blocked by your browser.. or OS.. or your antivirus.. etc. There are many levels that might fail. Definitely it is not something that you can turn on/off in Confluence. It depends on your environment and hard to set up. That is why this question is open for years with…
  • Definitely re-estimate. It is all about getting your team velocity and learning from how many story points you were able to do. That is what you should talk about on the retrospective. The fact that values were not burned down is not having that value like talking with the team "why" actually the chart looks like that.…
  • Hi @Romain Moyon , welcome to Community! This problem is open for years.. It is combination of browser, Confluence and OS issue. I have not much to add here than it is in this similar topic: https://community.atlassian.com/t5/Confluence-questions/Confluence-How-to-place-a-link-to-a-file-on-a-server-share-in-a/qaq-p/258790…
  • Hi @Adi Israel , I understand that something happened and you might be frustrated however Community is not the best place to show this. We are not able to know your billing information and unfortunately would not be able to help you in any way than just point you to the Trello Support that would look into your account and…
  • Hi @LanceTo , welcome to Community! First please take a look on this page https://confluence.atlassian.com/adminjiraserver0713/customizing-email-content-964983931.html
  • If you are having Jira Software license they you should be able to use and access Business type of projects by default (Jira Core functionality is included) That is also confirmed on this page... https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-vs-jira-core-license For licensing:…
  • Hi @stdedos , The issue that you are facing is in group of one of the most annoying usability bugs that exist in auto-complete JQL advanced search.. I was not able to find exactly your problem but very similar problems (or even worse) are described here.. https://jira.atlassian.com/browse/JRASERVER-65022…