Mirek Community Champion

Hello, This is related to permission which is different from Jira and Jira Service Desk * https://jira.atlassian.com/browse/JSDSERVER-1726 * https://jira.atlassian.com/browse/JSDSERVER-1769

There are many mail providers that could be used as SMTP servers. Microsoft solution is for sure the most popular since normally people have it in the organization. Of course switching to an alternative is also a good idea to check how it works. Not sure if the biggest (like Gmail) is the best but overall it is all related…

Welcome @Charlotte Doorandish Could you please clarify * Did it happen in the past or this is the first time you log in? * Which URL exactly you are trying to access (is this Trello page or any other Atlassian site)? * Have you tried to log in on a different browser / system / network? If so what are your observations? *…

Welcome @[deleted] So you want to completely remove the account or just cancel your subscription (get back to free plan?) Overall there there is a nice documentation related to that topic that you can check https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Hi @Lauren Wolf Just curious.. Maybe you would know.. Will the same mobile app be available for Team '24 Europe? So far when I log in I still see details from LV Team 24 and we have a little bit more than a week until the event.. BTW - Would be really nice if we finally have one app that people would get used to and when…

Thank you @Sherif Mansour for another update. That looks nice. Wondering when with AI we would create whole project structure with timeline based only on a project topic :) 

Yes, when something is not working you have to identify the request and response. Depends on your WAF software you should get an ID od something in the response that would be reference to the blocking event.. Then on WAF side you have to add an exception to that request and check if that helped. 

Ok, thank you @Livné for clarification. That looks then like a very interesting topic. So let's focus then on Firefox itself ... Could you check which version do you have? I am also curious what would happen if you would create a new fresh Firefox profile…

Hi @Livné You are using a free plan that is probably why you are redirected here to Community to get assistance. Anyway we would do our best to help you somehow. Problem looks very odd.. but it seems that is overall related with your Firefox instance. Do you agree? (I mean if you set another account and this is also having…

Oh.. wow! that is interesting.. How about you @Michael Bartnett ? 

So it all started suddenly? It was ok before? It indeed might be a OS problem.. @Michael Bartnett How about you? Do you have compatible system? 

Hi @Michael Bartnett and @Cesc Obradors That looks odd.. Did you tried something obvious stuff which is restart, restore local data or reinstall the app? https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/

Hi @GEORGIOS SKLIAS Attachment is connected to a Card not to a Board or Workspace so I am afraid that there is no OOTB way to open it (unless you have a direct link to the attachment itself) Here are all information about how to work with attachments in Trello…

Hi @Sascha Masanneck - thank you for jumping in! :) I fully agree that AI is already simplifying many things but I am more thinking about that is mostly going to a direction that we have to learn how to use AI instead of learning (application or anything else) itself. If we still have a choice ok and can learn something…

Hi @Molefi Moloantoa It looks odd that you are not able to load your credit card. According to the official procedure (here) you should do this easily in 5 steps (like below) To change the credit card being billed for your Workspace: * Click the Workspaces dropdown option from the top navigation bar * Select the Workspace…

Hi @Rasmus Wulff Jensen I tried to reproduce it on the same environment (On Windows, Chrome.. ) but so far I was not able to.. Maybe I did not notice this specific behavior but I the past I saw couple of times disappearing checklists or other elements. For me this looks like a odd bug. 

Hi @TUMTOOKAW Are you still experiencing this problem? On Trello there is a rate limiting that prevent from flooding the site - https://support.atlassian.com/trello/docs/api-rate-limits/ If there is many employees accessing site and using the same IP and one of them hit trello site (somehow) too often I guess it might be…

Oh.. so this is where it was hiding.. I never though that it would be under Accessibility but indeed it is there in the documentation.. https://confluence.atlassian.com/jirasoftwareserver090/accessibility-1142452824.html Nice! 

Hi @diego That looks odd. Maybe there is some synchronization problem. Is this the only dashboard with this problem? Do you have any other? Did is suddenly start or it is the first time that you access this dashboard on mobile? Are you logged in to the mobile app with the same user? Checking this might also help…

Hi @Neil OHara That does not seem to be Jira OOTB feature (especially in Jira 9.4). I think that it must be added by third party plugin that you have installed on this instance and your friend my be using (or have access to and you do not). I am seeing on the first screenshot some additional buttons so this might be a clue…

Hi @Kareem Ibraheem If your issue is related to production environment, urgent and you have a valid DC license which allows you to create a support ticket then I recommend you to do it asap. I am not sure if we would figure out here the problem without getting deeper into the details especially screenshots or logs. Here is…

Hi @Victor Maybe this have any relation whit this recent announcement? https://community.atlassian.com/t5/Automation-articles/Update-on-sending-Microsoft-Teams-messages-with-Atlassian/ba-p/2780258

Hi @khushboo_puri What exactly you want to to with this Sprint field? Do you want to parse sprint ID/Name and put an issue directly to it once it is created by email? Are you using any plugins/extensions for that? Could you please clarify? 

Hi @David Hart It is interesting and I am pretty sure something would be possible soon but so far in the near future I do not see anything on the roadmap yet. You can check by yourself https://www.atlassian.com/wac/roadmap/cloud?selectedProduct=jiraService&status=future;comingSoon&search=AI or if someone is using…

Seems like this is a duplicate of this question https://community.atlassian.com/t5/Jira-questions/Release-Management-at-Different-Test-Phases/qaq-p/2796653#U2798907 Feel free to read my answer there.

Hi @prajakta.desai When we talk about Release Management the proper fields for implementing it are Version fields not actually Components. Those are similar since Jira admin can dynamically define them but at the end most of the features are connected with Version fields. You can check also this article for more…

Hi @Hakim Belkouch Unfortunately until the ticket that is raised is not resolved (fixed) I am afraid that it would not work. Here is a similar problem that someone had: https://community.atlassian.com/t5/Confluence-questions/Display-Images-Attachments-using-the-JIRA-Issues-Macro/qaq-p/1186665 and as Shannon mentioned it…

Hi @lakshyajeet.swami As you mentioned when using time tracking fields additional time units after a time value 'X' can be used, such as Xw, Xd, Xh, or Xm, to represent weeks (w), days (d), hours (h), and minutes (m), respectively. Typing only number without specifying a time unit as you already noticed is possible. Then…

Hi, Yes, Jira indeed can be hidden behind Apache/NGINX proxies. Here are complete guides how it can be achieved https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html…

If you put this value into a "text" field it might be ok, but if you choose a number field then $ is not something that should be there. Anyway if you are able to try (as a test first somewhere) without any special characters then we would know if this is it.