Mirek Community Champion

Hi @Jordan Heater What you mean by comments are enabled? Even if comments appear enabled, the board’s commenting permissions can be set in a way that stops you from posting.. https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/ As described above.. * Open the board that’s giving you trouble. * Open…

Hi @Charles Hesse If you ask "how to get back" and you see $60 payment (which is annual cost for 1 user on standard).. I guess you probably started a Standard trial and now wondering what would happen when it ends or want to simply go back to Free.. Correct? If so then there are two options I guess.. If you don’t enter…

Hi @Jeff Arwine I remember some individual cases but I cannot find any official bug or something that would confirm that.. And you probably refer to this thread from 2018, correct?.. https://community.atlassian.com/forums/Trello-questions/Can-one-stop-Trello-from-replacing-spaces-with-underscores-in/qaq-p/825761 Most web…

Hi @Nicole Latus Let's try look at https://trello.com/pricing and digg together into the best approach according to your needs.. Trello Free * 10 collaborators per workspace. * Any collaborator on a board is a full member (can edit) but there is no observer/read-only role on Free, so.. Not viable for your use case if you…

Hi @GS Accounting Yes, when an account would be deleted and it is an admin of boards etc it might be problematic, so it is good to prepare for that. Probably this account is no longer active for ~2 years.. Here is info about how the policy works https://support.atlassian.com/trello/docs/dormant-trello-account-policy/ and…

Oh that is a nice addition to Confluence. Thank you @Jacob Brown for posting! Wondering how this works in practice and hope that I would receive it. Would be nice to have it for all Cloud products as well :) 

Hi @P Shah Below is the KB describing how to work with API Keys (that you might be already aware of) https://support.atlassian.com/statuspage/docs/create-and-manage-api-keys/ Unfortunately, from what I know Statuspage Cloud does not track API key usage, so there’s no direct way to see where an existing key is used.…

Hi @Devin Thomas Yes, that is pretty old version already :) Not sure which operating system you are using but I would try first with "recovery mode". In old version procedure was different than in new one https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html You then can also…

I think when I was young it was keyboard on my side. I even was able to play many popular songs, but then I realize that sport is better for me thank music :) .. but I continue to love listening to music all the time.. on good audio of course :) 

Hi @Nechama Haft OK, clear. Did you check Spam folder for this email? And if you can say if you are using your personal or company managed account (managed centrally by someone else or organization) would be a good information to troubleshoot. 

Hi @Sabine Witschas It is strange that suddenly something change on both web and desktop.. What you mean exactly that "treats me like a new user... creates a new account for me"? It means that you can log in with your username and password but you simply do not see your boards that you accessed? Or that it does not…

hi @Craig Dogon So I guess it was working before and suddenly is not? Or you are logging in for the first time? According to this KB there are 4 things that we can try https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/ Looks like you already checked firewall, but maybe…

Thank you @Rishabh Jha for detailed information about upcoming maintenance. That is always helpful when people raise questions or problems at that time. 

OK and you probably do not have ability to test same version of an app but on a different OS / computer? Wondering if anything specific to you environment like firewall of antivirus might block something here.. Probably not but it is always good to try same thing on a different system.. similar to check web versions on a…

Hi @Chaz Vilkhu Hmm.. Wondering what you mean by "specific" email address? :) In general the reason your specific email isn’t receiving verification emails from noreply@statuspage.io is most likely due to your domain’s email filters or security policies. Even though your inbox receives other external emails, some systems…

Glad that that it works for you @marton_neher . Enjoy using Live Docs on full width then :) 

Ok, could you than share more info about OS and version of your app? 

Hi @marton_neher From what I know Live Docs editing experience is pretty similar to normal pages and you can also make full width in a similar why by clicking (in edit mode) on the Make page full width icon exactly at the top of the page 

Hi @A²O Architekten I do not think that something is wrong with your plan that you use.. It is more a common problem that something suddenly not working on Desktop but it is on Web.. There were couple of situations like this in the past.. Example:…

Hello @Diogo Serra I assume you are talking about Trello, correct? If so you might be hitting a common problem. Not sure if the account is private or managed by organization but you might look first at this KB article (hope it helps) https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/

Hi @Nechama Haft Is this your personal account or managed by your organization? I in general assume you have a problem only with Trello, correct? If so would you be so kind to clarify on which step are you stuck and what error you exactly see? Thank you!

Hi @Martin Runge , Thank you for reading and feedback! Yes, that is true if you think about one iteration that you end up with Confluence page that is exactly the same like an export that land on SharePoint especially when editing is allowed later on both platforms. The point is that when you have two tools in your…

Hi @[deleted] Hm.. Even though you created and added an SSH key, Git will still ask for a username/password if your repository’s remote URL is HTTPS instead of SSH. So Git is not using your SSH key at all yet. * If you use HTTPS, Bitbucket requires an App Password, not your normal login password. * If you use SSH, Git…

Hi @[deleted] It is a common case https://jira.atlassian.com/browse/ACCESS-1836 that is why it is good practice to implement one of the backup solutions https://success.atlassian.com/solution-resources/agile-and-devops-ado/platform-administration/implementing-a-break-glass-sso-bypass-with-atlassian-access In your case I…

Hi @Ryad I think that password-reset flow is tied to your Atlassian account, not just Bitbucket. Even though the Bitbucket support article says to go to bitbucket.org/account/password/reset/, Atlassian actually redirects password resets through the Atlassian ID system (https://id.atlassian.com/manage-profile/) When you go…

OK, I requested assistance on this. Hopefully we would get some help since it requires checking what is connected with your account etc. 

Hi @Alex Koxaras -Relational- Hmm.. It looks another mystery Repository not Found problem similar to this.. https://community.atlassian.com/forums/Bitbucket-questions/Workspace-doesn-t-exist-after-creating-it/qaq-p/3120584 So there is a KB article but id does not cleary says what is the main problem…

Hi @0nlyDev It looks like the workspace ID might have been reserved (allocated) during signup, but some part of the setup failed (database, permissions, UI linking) so the workspace never fully materialized. The system “knows” that the ID is taken, but you don’t have a usable workspace. Maybe those KB articles might help?…

Hi @Kathleen Hamilton Unfortunately from what I know in JSM embedding images directly into form field descriptions or help text is currently not natively supported in the form builder for request forms (especially the newer ProForma forms or native forms in the portal) Maybe adding a link to an image might work as a…

Hi @ecjbosu Not sure how you use overall your repository and what files do you keep but if you are already seeing a warning you should be able to think about.. * Using git rm path/to/file to remove the specific file, then commit and push changes.. (more info) * Using git filter-repo to permanently remove large files from…