Phill Fox Community Champion

Hi César Thanks for the fuller explanation. You are correct the method for restricting the permissions can be solved as follows. * Define roles for Product, Development, QA board team members. * Set a condition on the workflow transition to only allow the appropriate role to make the transition (I would also include an OR…

Hi César You are right in your assumption that it relates to the Closed column not being visible on the Dev Team board. Which raises the question of how do you indicate an issue is Closed when working on the Dev Team board. Remember that JIRA assumes the right-most column is your Definition of Done and so when you close a…

As a first step. Can you check that the story has the link in the "Epic Link" field not using the normal link functionality. The simplest way to link is to drag and drop any issue from the main view on to the appropriate Epic to link. image2015-12-24 9:59:36.png

Glad to be able to help. If this solved your problem would you mind accepting the answer so that others who search in the future with similar issues have more chance of finding this.

Hi @Urmas Kungla It sounds as though your system has already been amended in a way that is not appropriate for you. So here is a short guide to talk you through how to check your permissions and amend to a more appropriate set. (There are other configuration options but here we are focussing on those that impact the…

Hi What you want is indeed possible but with the launch of JIRA 7 and the split of the product in to three versions you need to install Service Desk as a plugin on top of JIRA software. There are then a set of guides available…

Further to the answer for @Viktor Okolot [Polontech] you will need to change the workflow transition that relates to the point where you want to automatically assign to the person who resolved. From your question it is not clear to me whether this is on the "resolve" transition that you want to assign it to the resolver or…

https://confluence.atlassian.com/jira/connecting-to-an-ldap-directory-229838527.html is the link for JIRA 6.4.

One word of caution here. If you make too many customised workflows the challenges of upgrading may become more complex. I would try to ascertain if there is a happy medium of maybe 4 or 5 variants that would cover most of what each project administrator would like. Unless of course you are using JIRA Software where each…

The format you need is created:[20160101 TO 2016231] See also the previous question at https://answers.atlassian.com/questions/13414836

The first aspect to be aware of is that features are released to cloud prior to server so there will be occasions when functionality is available in cloud and not in server. However, this should only be a temporary difference. The main functionality between cloud and server (for matching versions) will be very similar. The…

The steps described in https://confluence.atlassian.com/jira/switching-databases-185729500.html#SwitchingDatabases-differenttype are exactly the correct ones to take to move between two different database systems. You will of course be testing this in a development environment before you do it on your live environment?

In addition to the comments from @Nic Brough [Adaptavist] it is worth spending a few moments considering the approach that you want to take to managing your development process in advance of setting up your first JIRA project. If you want to commit to batches of work and have regular cycles of releases then Scrum is the…

@Martin Cleaver [Blended Perspectives]@Nic Brough [Adaptavist] is too quick it is no wonder he is the top of the leaderboard! No one else gets a chance to get an answer in.

Hi This error message is because you do not have write permissions to the user directory "dozenAD" from JIRA. You need to either make changes in your AD instance or change the connection to allow JIRA to also update AD. Hope this helps Phill

Further to the response from @Milo Grika Or Include Excerpt macro is another option if you want to leave it in the original document. The include Page macro would require you to take the table to a new document which is then editable on its own.

As you have already discovered there are a number of different ways and the right solution will depend on what other system you are trying to integrate with. * Write bespoke code which uses the APIs of both systems identifying changes on either side and cross populating. * Use an existing plug-in which integrates with the…

I suspect that the reason you are looking for a list of users who have not logged in the system is so that you can go in and deactivate them from your system. You may like to review this plugin which enables you to do this efficiently from within the…

One part of this that jumps out at me straight away is document.getElementById("Story Points") where I would expect to see something similar to what you have for the if condition. document.getElementById("customfield_11053_4") You are attempting to reference an element by its name not ID.

@Ed Cook It would be helpful if you could provide the javascript that you have used so that others on here can spot any issue with it. One part to carefully check is how you have picked up the customfield id and used that in the javascript.

Not an exact answer but if your confluence instance is connected to JIRA you can integrate any dashboard item from JIRA in Confluence. So you could see a two-dimensional filter result of priority vs resolution with totals to see the numbers you need above.

Hi Claudius Eisele I suspect JIRA still thinks it is working the filter 'MyEpicFilter' I would suggest the next step is to copy the JQL and open a new tab for the issues filter and paste in to there. In this way you are breaking the connection with 'MyEpicFilter'. This was how I built my test case to match yours. I have…

Hi Claudius Eisele Can you confirm what name you are saving the final filter as? I suspect that you are trying to implement issuefunction in linkedIssuesOf("filter = 'MyEpicFilter'") OR (filter = "MyEpicFilter") whilst JIRA still thinks you are working on "MyEpicFilter" If the final filter is a different name to…

Hi Gayathri You should refer to https://confluence.atlassian.com/jiracorecloud/creating-issues-using-the-csv-importer-765593817.html for the overview of how to create issues using CSV. Remember the person doing the import is required to be an administrator. For the specific purpose of importing a status you need to have a…

You can log directly in to my.atlassian.com and generate a licence key there. You can then cut and paste this in to your JIRA instance.

Can you please provide a question in order for members of this community to help you.

You can define custom fields for both describing the Acceptance Criteria and Definition of Done alongside this you can capture the status of those attributes. Here are some possible configuration options that could be used to show the flexibility of JIRA Agile Acceptance Criteria - multiline text field Acceptance Criteria…

... automation is indufficient.

One option for you is to use listeners in Scriptrunner for JIRA where you can define the conditions you want to match and then sutomate the action. I assume the JIRA service desk au

You can only have one backup process running at a time. So part of the time till your next backup opportunity will be dependent on the size of your instance. Plus on cloud there is another restriction which limits you to waiting 48h after your backup has completed. See…