Thomas Schlegel Community Champion

Hi Cristina, this is usually a permission problem. Are you able to see the board of department TS? Do they have their own project? 

Hi Markus, we had the same problem with Confluence 6.7. The page-information ("created by xxx on yyy") was too thin, you could hardly read it at all. We talked with Atlassian Support, they looked at our problem and created a feature request: https://jira.atlassian.com/browse/CONFSERVER-55025 A workaround for us is to…

Thank you @Nic Brough -Adaptavist- for correcting. I didn't know that. 

Hi Markus, what do you want to achieve with the archive-status? If you just want to clean the rightmost column of your board, you should click on "release" (on top of the rightmost column). This will create a release version, assign all the issues to that version and so, all these issues will disappear from the board.

Hi Swathi, you can't upload custom apps to Jira Cloud.

Hi Stanley, I think, you should have a look at Jira Service Desk. It is exactly, what you described. 

You're welcome, @David Rue If you think, your question is answered, please mark the answer with the check-sign. People with similar questions can find answered questions more easy with such a marker. Thank you

Hi David, no, of course, you can apply your workflow to the project. Do it like that: * create a new workflow scheme * add your workflow to the workflow scheme * assign the new workflow scheme to your project This was, of course, a very short description. You can find detailed information here:…

You're welcome, @Galit Morash

Hi Galit, you can create a customfield of type "Message Custom Field (for Edit)" and put that on the create-screen of your issue. If you don't have this custom field type, you have to install the free Jira Toolkit Plugin (https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/server/overview). Configure your…

I know, it's cumbersome, but I don't know another way of doing this from the backlog. I think this is because you should transition your issues on the board, not on the backlog.

As I said, you can't. Maybe you should think about implementing more than one project in Jira, so you can use different permissions for the different teams.

Hi Alex, if you select an issue, there is a detail view on the right side. If you click there on the "..." - Button, you and then select "More Actions" you will see the workflow transitions.

Hi Peter, you have do set a resolution when you close an issue. Either automatically with a workflow function or by showing the user a screen to pick a resolution. And don't forget to clear the resolution field in any reopen transition of your workflow (if there is one).

Hi Ali, I've never heard of such a permission. There is only one "Assignable users" - permission.

Hi Stanly, you should create a permission scheme and grant the different project permissions to project roles. E.g. grant "Browse projects" to project role "Developers". Then, add your users to the project roles within the projects, they are allowed to see (Users and Roles in the project administration). After that, assign…

Well, these are two different boards and each board is based on one issuetype only. That's why you can only see issues of this one issuetype. It is because you have configured it that way. If you want to see all of your issues in one board, you have to create a new board based on your project only (not on any issuetype).…

You're welcome, @Chandrasekhar V L If you think, your question is answered, please check the right answer with the checkmark on the left side. With such a marker, other user can find answered questions more easy. Thank you 

As far as I know, this is not possible. You have to start a new cloud subscription. But you should ask Atlassian Support directly regarding any refunds (support.atlassian.com) Most of us here are just users like you.

This means updating Jira from version 6 to 7. Did you get any errors by updating Jira from 6 to 7? Did you read the update documentation? https://confluence.atlassian.com/migration/jira-7 Do you see some error messages in the log files?

Do you mean, that the issues are striked through? This means, that they have a resolution (regardless of their status). If you don't mean that, please post a small screenshot, so we can help you better. To be honest, I don't know, what you mean by the crossed mark.

I will point some others to your question. Maybe they'll find the problem.

Hi Leonid, put the Attachments-macro on your page. Or add links to your attachments on the page. Or put the 'Office Word' - macro to the page (but this one is deprecated and maybe gone in future versions of Confluence)

Is anyone else in your company getting the Danish user interface? 

Did you check your profile settings?

@[deleted] - you should not post your email-address here. Remember, everyone can see your question without any login. This is an invitation for spam. I've removed the address from your question.

No, the Jira administrator has nothing to do with a project role. You should see your admins on that page: http://<your-jira-url>/secure/ContactAdministrators!default.jspa

You can't create a new workflow. Extended project administration enables you to edit an existing workflow, if it is not shared with another project. You have to ask your Jira Administrator to create a new workflow for you.

Hi Cristina, as an Jira Administrator, you can create and edit workflows. If you have Project Administration permission, it depends on some conditions, whether you can edit the project's workflow or not: * Maybe the Jira Administrator restricted this. Look at the permission scheme and check if the Extended Project…

Hi, first of all, you should carefully read the installation instruction here: https://confluence.atlassian.com/adminjiraserver071/installing-jira-applications-802592161.html If you have then further questions, while installing Jira, don't hesitate to ask here.