Thomas Schlegel Community Champion

@Meg Holbrook did you see the show?

Which Application do you have? Cloud or Server?

You're welcome, @Battle Couregette

Which URL are you looking at to get the "try it now"-link? Do you know the main URL of your Confluence? Is it cloud-based?

Hi @Battle Couregette, the way you describe your requirements (connecting Jira Service Desk with your regular Jira projects), I wouldn't install a separate instance of Jira with the Service Desk. You can install Jira Service Desk as another application into your Jira by downloading the right version…

Ah, now I understood your question. But I'm sorry, I've never heard of something like this. I wouldn't use more than one status for one column, it's impossible to handle such a configuration with the board's drag-and-drop-functionality. Viele Grüße aus Hamburg!

What do you mean by territory? Different Jira installations? But if you only have one Jira, you can't hide a project from an admin. You have to trust your admins. 

No, I don't know such a configuration. If you have to be able to create projects, you have to be a Jira administrator.

Hi Helena, the link is usually on the top right of the page.

Hi @Gilad toluna, this is already asked here: https://community.atlassian.com/t5/Jira-questions/How-to-disable-creation-of-new-issue-by-Ctrl-C/qaq-p/795307 I've escalated the question to Atlassian already.

Hi @Forest Handford, * click on the magnifier in the sidebar * go to "View all boards": * Click on "Create board" (it's in the upper right corner) * Then Select Scrum or Kanban and in the next step "from a project" * That's it 

You're welcome, @Reda DJAMIL. With business boards, administration is very limited. You can't do as much as with a software project's board.

Hi, you can get all issues changed by a user with this JQL: project in (PROJECT) AND status changed from "Open" to ("Resolved", "Closed") during("2013-10-01", "2013-10-17") by <username> But you can't get the number of times, the issue moved between dev and test. For this, you need a customfield that increments every time,…

Hi @Reda DJAMIL, what your are seeing on these cards are Epics. Create epics and assign your issues to these Epics and you'll see these Epic labels on the cards.

Hi @David Eisenrauch, maybe I don't understand your question right, but what you describe as "in progress" and "waiting" are the board's columns. You need a status for them. A swimlane is only a horizontal separator.

Hi, it is stored as attachment to the page.

Hi @Polina Blinchevsky, this is already asked here: https://community.atlassian.com/t5/Jira-questions/How-to-disable-creation-of-new-issue-by-Ctrl-C/qaq-p/795307 I've escalated the question to Atlassian already.

Hi @Henrik Ebeling, I think, you assigned two status to the same column. Look at the board configuration, and there at the Column configuration.

Hi @Vikramjit Singh, look here for the documentation: https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html If you have further questions after reading this, don't hesitate to ask them here.

Hi @Variables, this is not Atlassian Support, just a user community. I am not from Atlassian, I am just a user like you. Please read the documentation, escpecially the page about project permissions and if you have further question, ask them here. But I can't call you back.

which change did the user do?

You need a fixversion. Without setting a fixversion, issues will never get off of the Kanban board.

@Nikolai Nyrkov, @Hagai Ben Yehuda - I will point Atlassian to that. 

Hi, there is a csv-import. Look here for more information: https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html

Ah, you didn't mention that you are using Cloud. You're right, with Cloud, you can't do that.

Hi Nikolai, Jira creates a new issue, if you click "c". Just "c", not "CTRL+C". If you really want to disable shortcuts completely, have a look here: https://confluence.atlassian.com/jirakb/how-to-disable-keyboard-shortcuts-in-jira-453836839.html

Here are the steps: * search: due <= now() and resolution is EMPTY * save the filter * go to your dashboard * create a new dashboard * add a gadget "Filter result" to your dashboard * add your saved filter to the gadget and save it

Hi @Simas Jokubauskas you can see your overdue issues with the following jql: due <= now() and resolution is EMPTY Put a filter-result gadget on your dashboard, so you can always see your overdue issues.

Hi Teddy, you have to remove "jira-users" or "any logged in user" from your project permissions. Replace them with project roles. For each project, add the users who should see the project to the project's project role. For more information about project permissions look here:…

@Monique vdB - oh, you lost your crown, what happened?