Thomas Schlegel Community Champion

This one is harder to catch, great idea, @Monique vdB. What happens, if we change the type of a post from discussion to question (because it is no discussion, it is just a question in the wrong category)? I'm doing this several times a day. Don't want to be blamed for not getting the badge, so maybe I shouldn't do this in…

You're welcome, @Ali B.. If you think, your question is answered, please accept the solution with the checksign. Other users with similar questions can find answered questions more easy with such a marker. Thank you

Hi @Frank Dombrowsky, I'm still on 3.9.0, but there, you have to open the portal with this URL: http://<your-jira-url>/servicedesk/customer/portals?customize=true and there you can edit the Announcement Message. If you look at the portal page, you can see a "Customize"-Button in the top right corner. This also opens the…

Have you double-checked the email-address of the user? Maybe there's a typo.

you're welcome, @William Bouzy

Hi @Javad Majidi, I think, this is a customfield defined by your Jira-administrator. Bug-type is not a standard issue field. Please ask your Jira-administrator for more information. 

Hi @William Bouzy, there is nothing like a field-level-security in plain Jira. These apps promises to provide security on field level, but I haven't tried them yet: https://marketplace.atlassian.com/apps/23216/field-security-plugin-for-jira?hosting=server&tab=overview…

Could you please post the exact JQL you used?

Hi @Krithica Gowri Shankar, no, I've never seen colored labels. There's an issue for that: https://jira.atlassian.com/browse/JRASERVER-40855 Maybe you want to vote vor it.

Ah, I didn't know that, but it makes sense (Although, there are posts from 2011 and 2012 with that tag). I think, the tag's name could be clearer then. 

What's the difference between a project backlog and a sprint backlog? A sprint backlog is, in my opinion, the part of the project backlog which is added to a sprint. So, the backlog is the project backlog. But part of the project is, to get back to @David Roulin's question, also the discussion about new issues. And if this…

Hi @David Roulin, a backlog is meant to include issues that have to be done in a sprint (and which are ready to be done within a sprint). So, if your "new" status is something, that has to be discussed yet and it is not even clear, if issues in that state will ever be done, they should not be part of the board. If the…

Hi @Andy Heinzer, I know this restriction, but I didn‘t know that @Ryan Cho has a starter license. Maybe we can implement a special tag here, if users with starter licenses are redirected to Community for asking their question.

Thanks for the information. I found the problem here also: https://jira.atlassian.com/browse/CONFCLOUD-59433 Maybe you want to vote for it.

Hi @Ryan Cho, since I'm not familiar with MSSQL databases and there seem to be some more problems in your installation, I would contact Atlassian Support directly: https://support.atlassian.com/contact They can have a look at your logfiles and I think it is easier than discussing them here.

Yes, you have to edit the permission scheme. But you only need one permission scheme and not three of them. You can share the scheme, if the other permissions are the same for all projects. 

@Ryan Cho - did you click on "Learn more"? Your database is configured wrong. 

Hi @Ali B., I would create a project role. Call it "External Partners" or so. Then add * users from A and C to that role in project A * users from A and B to that role in project B * users from B and C to that role in project C Then, you can share the same permission scheme between these projects. You only have to grant…

Hi @Katrin Habenicht, maybe a dumb question, but did you click on "here" ? 

Hi @Alejandro Leyva, for questions regarding your user account and payment, please contact Atlassian support directly: https://support.atlassian.com/contact/#/

That's what I call a working place :-) - welcome @Gary Pasquale

Hi @Siddharth Saire, try project in (XYZ, "ABC") AND issuetype != Story AND status changed to (Closed, Resolved, Resolved) DURING ("2018/05/14","2018/05/26")

@RVal, there are critical security fixes for Scriptrunner in the Atlassian Marketplace: https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira/version-history

No problem, that's what this community is for, asking questions. Yes, you need licenses for everyone who is able to login into your system. You should also give access to all your other users in the new space, not just the contractor. If you want to show the content of the contractor's spaces in your internal spaces, you…

Great, you found the problem, @Sue Boundford

Hi @Mark Kosoglow, you can give them access to a space, not to single page. If you want to give them access to a specific page only, you can do it like that: * Give them access to the space * Restrict all the other pages in that space to everyone else except the 3rd party contractor You can make it a little bit easier, if…

Hi Sue, have you seen this; https://community.atlassian.com/t5/Confluence-questions/Expected-behavior-when-uploading-a-new-version-of-an-attachment/qaq-p/82884 Maybe you're running into a similar problem.

You're welcome, @Yash Ruparel

Hi @Hosam Bayomy, a component is a sub-section of a Jira-project. Here you can read more about components: https://confluence.atlassian.com/adminjiraserver071/managing-components-802592503.html and here more about issue types:…

Hi @Yash Ruparel, this question was already asked here: https://community.atlassian.com/t5/Confluence-questions/How-can-I-display-a-completed-sprint-report-in-confluence/qaq-p/634433 There is a link to a suggestion, you can vote for and some workarounds. Another workaround is linking from your Confluence page to the…