Thomas Schlegel Community Champion

Hi,if you want an instant information, I think you have to be informed of new issues via the notification scheme of the project. Add yourself to the Issue created event information. Best regards Thomas

Hi Kostas,this was also discussed here: https://answers.atlassian.com/questions/67028/where-i-can-find-the-logs-to-check-deleted-tickets?page=1 Cheers Thomas

Hi Cev, there's a tutorial for this: https://developer.atlassian.com/confdev/tutorials/extending-the-highlight-actions-panel

Hi Richard, open the administration console and navigate to Applications -> System -> General Configuration There you find a Base URL. This is the URL, where the icon links to. Maybe this is set to the production instance? Regards, Thomas

hmm, just wanted to show you another way of creating the announcement banner. We never had a problem with "not visible buttons", even if the announcement banner is quite large. The larger it is, the more are the buttons moving down. But I think you don't create banners with so much text that it is covering the whole screen…

Hi Markus, we create an Announcement Banner with Custom HTML (Look and Feel / Custom HTML / At end of Head) and Code like this: <div class="aui-message info"> <span class="svg-icon info"></span> Your very important text.</div> Cheers Thomas

Hi Justin, if the issues in Jira are protected, you cannot show (and shouldn't show) them to unauthorized users. That's a security issue. Best regards Thomas

Did you set the parent field on the child version ? I think this is the only thing you have to do to make it work.

no, you don't set the parent version yourself. If you set the parent field of the child version in the planning board view, the parent is automatically added as second version.

There must be something wrong with your configuration. If I select the parent version for the task board, I can see the child version issues also. Did you check your versions hierarchy ? Do you see the parent version as second fixversion in the regular jira view ? Best regards Thomas

You're welcome 

The blog post is not visible for those, who cant' read it. They don't have it in their blog roll. You can try it. Create a blog post and restrict it to you. Your colleague should not see it at all.

yes, you can restrict a blog post to users or groups as any regular page.

I got another plugin for you: multiexcerpt (https://marketplace.atlassian.com/plugins/biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro/cloud/overview) It is working similar as the excerpt macro, except you can put more than one excerpt on a page and the excerpt include macro is not showing the error message,…

not on Cloud, as far as I know... 

With that, user who are not allowed to see the excerpt get an error message: Error rendering macro 'excerpt-include' : User 'xxx' does not have permission to view the page 'xxx'. If you were on a self-hosted instance you could use the visibility plugin. But it is not available for Confluence Cloud.

Hi Justin, use the issue type screen scheme to associate issue types with screen schemes Best regards Thomas

Hi Vimala, look here: https://confluence.atlassian.com/display/JIRA050/Changing+JIRA%27s+TCP+Ports Best regards Thomas

Hi Jacques, look here: http://confluence.atlassian.com/display/JIRA/Adding+the+Text+Gadget Best regards Thomas

Hi Thomas, they can't do anything, it is not possible. There's a closed issue for that: https://jira.atlassian.com/browse/CONF-2524 They have to make the pages unique, maybe with a prefix "App 1 Contacts", "App 2 Contacts", ...

There was never a real subspace Concept in Confluence.btw, in case you don't know: please mark answered questions as answered, so they can better be found by other people.Best regardsThomas

Hi Sierra, you can do that with Issue Security Levels. Take a look at https://confluence.atlassian.com/adminjiraserver073/configuring-issue-level-security-861253265.html You define an issue security level for each department and add the members of this department plus the HR people to that security level. If such a…

Hi, look here: https://confluence.atlassian.com/display/JIRA/Managing+Users (Changing a user's password) I think you should also read this carefully as this is such a basic question: https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand Best regards Thomas

Hi Martin, do you mean hiding parts of a page ? If so, the visibility plugin might be, what you need: https://plugins.atlassian.com/plugins/net.customware.confluence.plugin.visibility But this plugin is not suitable for hiding secure content. The whole content is indexed and can be seen in summaries and in the source view.…

Hi Vishnu, your question was already asked (and answered) here. Cheers Thomas

maybe you should give us a little bit more information. Which Atlassian application ? Jira ? What do you mean with agent ? Customers ? Users ? What do you mean with stage ? At least you should mention the application with a label.

normally not, of course. That would be a big bug. Afterwards, it is difficult to guess, what the problem was.

Time-tracking statistics and charts are calculated per sprint, using the sprint's Start Date and End Date, not the release date of a version. Did you set these dates ? Is Timetracking enabled in your Jira instance ?

Hi Derek, there are a lot of theads and discussions here about that. Look here for example: https://answers.atlassian.com/questions/21735/occupy-confluence-markup-provide-a-wysiwyg-xhtml-markup-editor-to-edit-the-markup-source-of-confluence-4-wiki-pages Best regards Thomas

Hi Kiran, create as many rapid boards as you want and then start a sprint on as many rapid boards as you want. Look here: https://confluence.atlassian.com/display/GH/Using+the+Rapid+Board or here: https://confluence.atlassian.com/display/GH/Starting+a+Sprint Cheers Thomas