Nic Brough -Adaptavist- Expert

The XML import on Cloud is limited to data exported to XML from a system with a perfect understanding of Jira XML exports (i.e. another Jira Cloud or recent Server version) It also overwrites your entire site. So I don't think it's what you are looking for. A regular or dynamic import probably needs to use REST calls to…

We, the community, did not do this, you are asking the wrong people. You signed up for Trello and agreed to pay, then used it (enough to incur charges you agreed to pay for) You have this agreement with Atlassian, not community. We're mostly Atlassian users, including some Atlassian people, but we have no visibility of,…

There's no such thing as a "sub-board", and quick filters are "sub-filters". You can't do this. A board is there to show you the work. It's going to count all the work on the board as wip because that's what they are. If you don't want to see a certain issue type as work, that's fine, but you'll need to exclude it from the…

This is a problem with your database connection. It looks like the connection is being dropped by the database, the database is being overwhelmed with load, you're running out of connections (although this usually throws an error with "pool" in it somewwhere), or possibly that your Java and/or database driver are not…

I'm afraid "feed" and "unloading data from Jira" are too vauge to explain your question. Jira has a REST API which is your best option for reading data from Jira. If you want to do something inside Jira, there are various webhooks which can call out to other systems.

As I said, I'd start eith 4096m

That can't work because you couldn't then rank the issues. There's no "group by" because JQL is a search for issues, it has nothing to say about what you report the list on.

On the second line, 70000 what? What is the scale for it? For your size Jira, I would set the maximum at 4096m or possibly up to 8192m.

That tells us the field is of a type which cannot be searched. Look at the field in the list of custom fields and check what "type" it is. That will probably tell us why it has not available searchers.

I wouldn't worry about your trial in my.atlassian.com - it'll be shown separately to the commercial one you've bought and applied to your Jira Software server. Can you explain "I can not" when you "try to purchase git integration"? What happens when you click "buy" beneath the trial licence key in my.atlassian.com?

You can create a new one, but you can also rename old ones (as long as you don't do it too often). Creating a new one could become quite painful - merging Cloud systems is not simple. You would be better off renaming or getting the new one, moving people over as each project ends and eventually shutting down and throwing…

We don't scan logs for other people, it's time consuming and often lands in the wrong place because we don't have the same information they do. Log into the server, and watch the log file. Once watching it, try to log in the browser, and you'll see a handful of text written to the log. That will tell you what is going…

It's not a field, it's a chunk of body text you get to insert when you wrap the macro around it.

This looks like a Tomcat log, which can be useful, but this one looks like it is trying to start Confluence and then shutting down because it can't. We'd need to see why Confluence is not starting up. Have a read through the log mentioned on the first line of the block of log you've posted.

You will need to read the log file for Confluence (not Jira Confluence - Jira and Confluence are totally separate services). Should be <your confluence home directory>/logs/atlassian-confluence.log - read the part where you try to log in and it should throw a load of errors when this message pops up.

These numbers are really not making a lot of sense. Some of them are implying that you have a huge amount of memory, and not using it, and others are exceeding what you say you have in other areas. Could you give us a consistently scaled numbers? Put units on them, tell us where they are seen and set. To keep it as simple…

Yes, the system will continue to work on a very basic level. Completely read-only though, so not a lot of use.

If the JVM is showing 90% free, then the problem is elsewhere. My guess here is that you've set the heap size too large for Jira and that is crowding out other processes Windows is trying to run, leading to a lot of swapping and CPU use dealing with it. You say you've got 100Gb memory on the server, so that's half a…

Admin rights give you administration rights. Not project rights ( and not "can do everything" which is a terrible terrible permission model) You will need to use your admin rights to modify the project so that you have the permission to delete issues. I would caution you against this though - if you delete an issue, it's…

I would guess that it has been edited, removing the grouping that I think you need. The statement will currently select for issues that are waiting for support or are escalated (which is where your assigned tasks come from), and then add anything with an empty assignee to the list. I suspect what you really want is (status…

The only restriction on a trial of Atlassian software is that it expires and stops working. All functions in the software are fully available.

The system is clearly telling you that it is not the right key. It says "Trial" because you have put in a trial licence, not the full one. There's nothing difficult about your question, I've given you the answer to it. I think the difficulty is that you're not understanding how the licences work. When you buy a full…

You have some large numbers in the CSV that your spreadsheet is taking to be numbers and simplifying their display. When you save it raw to CSV, then it's saving that display. Change the columns to be text, which will force the full number to come out, and Jira will be able to read it.

You haven't said what this "it" is - "connect to something" is usually very easy in Bitbucket, but without knowing what you're talking about, I can't do anything other than point you at generics. What, exactly are you trying to get Bitbucket to do?

You asked a very generic question - yes, about Jenkins Authorisation from Bitbucket, but there's no information in your question about how you might be doing that, such as which app you might be using to handle the connection (if any), or if you're writing your own thing to do it. The page I've linked to is the starting…

You currently have a trial licence in place. You say "if I try to put my license in again to maybe 'update' it, it says this license is not for this product." First, you don't "put your license in again" - that won't update anything. Second, it sounds like you are pasting a new licence key in, but "not for this product"…

You don't have a memory usage problem if the JVM is showing 90% free. What is the actual problem you are worried about here?

What do you mean by "my US lose her priority"?

Any search would find you https://www.atlassian.com/software/jira/download as the first hit. For server. (For Cloud, see Charlie's answer)

No, as it doesn't record or store any of that data.