Nic Brough -Adaptavist- Expert

You can pull up a grid display of a search using the issue navigator, but it's not the same as a Servide Desk Queue. If you want a proper Queue, do it in Service Desk.

Try looking in the log directory for the logs, rather than the configuration directories.

The timeout is not the problem, it's your server not being able to do something You'll need to read the logs and analyse them to work out what the server is doing that is taking so long.

This is exactly what it says it is. You have a proxy server serving up Confluence on the url you are using. It has asked Confluence for a page and Confluence has not responded with anything valid. You'll need to look at Confluence to see why it did not serve up the page requested. The usual culprits are "Confluence is not…

Yes, you probably do. Do you have a question?

I'm afraid it's not available to that gadget.

You should never default or set a sprint value automatically. If you really think you want to do that, you have a non-Agile and probably broken process and shouldn't be trying to use Scrum tools. Creating an issue in a sprint should be an exceptional act, rarely performed. Issues should be drawn into a sprint during sprint…

JQL defines issues to find, not what is displayed from that list. You'll need to find a report that can run a search, then drop all the results except the one you want. The REST API will return a list from the search with whatever fields you need, so a bit of code to sort and then drop most of the results should be quite…

Start with https://developer.atlassian.com/cloud/bitbucket/oauth-2/

What are you using to provide "create from template"? How has that been configured?

Set your permissions so that these users have the right to browse the project and create issues, but not schedule the issues or see the boards. They will still be able to see what sprint an individual issue goes into, but won't see the active sprints as a whole.

Uninistall apps, reduce the number of custom fields, users and projects you have. Simplify everything as far as you can. Jira is a memory hungry application (because it does doe much). My question would not be about "Jira taking too much memory", but about whether you're running it on a machine suited for it. What heap…

What error message is returned? This might tell you where to look for what you're doing wrong.

As a nerd who sometimes looks at markeplace numbers, I see markets polarising into two broad camps. You've got the MS, ServiceNow, Oracle, CA camps who all try to do all the things. They charge you for everything, and it's up to you to choose what to use from the products. Or you go for the other end, like Atlassian, who…

It can take data from anywhere, if you can translate them into appropriate REST calls (or API calls if you were on Server/DC). It can directly import XML to some extent too.

>I'm very sad that Atlassian doesn't have plans to support most end-user needs I'd agree if it were true in this context, but "most end-user needs" is not something you can currently claim that a dark theme is. Given the other stuff in JaC that we clearly need more, a dark theme is, at best, a "nice to have" and has a load…

Templates mostly create data that people don't need to see. My current queue of tasks has a couple of hundred entries. Do I want to see 197 being exactly the same barring the information I really need to see? Why not just design the requests so I can assume the 197 are the same and the 3 where I need to think have…

So you have one result showing you 7 child issues and one showing 8. Could you show us the simple issue view of the "missing" issue? 

As Jira, and all the apps that provide post-functions I've ever found do not encrypt anything, I still have to assume you do not mean encryption. Could you explain this further, in case someone else lands here? What (type of) keys did you set up to use for the encryption and what app(s) did you use to do it?

AND THE ERROR MESSAGE IS? (Oh, and please STOP SHOUTING, it's hard to read and widely seen as rude)

Your computer is unable to find that address. I'd sugest that there is something wrong with your DNS setup somewhere (possibly a cache needs flushing somewhere?)

You need to be clear about what you mean by API. You need to be clear that there is nothing wrong with the Jira API. The problem is with the Python module. Until the Python (module) developers fix that, the only useful advice here is "don't use functions that are broken", or, better, "use the calls the right way"

You can't do it directly. Workflows are selected by the choice of project and issue type. What you'll need to do is build a single workflow that has all of the possible status and transitions you need, then protect transitions with conditions based on the severity.

No. Confluence's access model simply doesn't do it that way., it is account based - you log in with an account and then have access to whatever that account is permissioned for. And you can grant access to people who have not logged in and remain anonymous. To "password protect" a space, you need to give access to the…

I can't think of a way to do this, because burndown is a function of a sprint.

It is not great. There is a request logged to cover maintaining a history of comments, but at present, most Jira admins simply remove the permission to edit comments as well as the delete permission.

It is per user, not workspace.

>everything that JMCF does can be accomplished by SR Yes. So, that's a horribly simple and blunt answer. Despite being an Adaptavist with a direct interest in SR doing well, I try to be objective. But SR can do everything JMCF does, and a lot more. JMCF is great. But it does what it does easily and with little fuss, it…

I agree with Hernan. My "solution" works and keeps it as simple as possible for your humans, but at a cost of making admin harder. In fact, all solutions make admin harder, other than the really simple one - ask your humans to understand the process and hence knowingly choose the right thing.

What "scripts"? That's rather a blunt question, not helpful in itself, but it does at least get us started. I write scripts all the time to do all sorts of things (poking results I care about into either Slack or Jira depending on which is more appropriate) Not just scripts for Atlassian software - anything I think I'm…