Nic Brough -Adaptavist- Expert

There's something odd going on here - the server I've just pasted your code into only gives one line in the log.

Ok, you'll need to look at more of the log to see what the top-level error is being caused by.

Where are you running the script?

What do you mean by "produces duplicate values"? What are you getting and what were you expecting?

Doing this depends on how you are accessing Atlassian Cloud Jira. Are you using an Atlassian account, Gsuite, or is it via Atlassian access?

"offline" is a terrible word to describe this. Offline means "my client computer is not connected to a network", it's not a description of a piece of software. Trello, Jira Cloud and Jira server all provide services you connect to over a network (usually the internet) Trello and Jira Cloud are run on servers by Atlassian,…

Yes, as that's how scrum works. To avoid seeing sub-tasks in dashboards and reports, configure the reports and dashboards to not include them.

Ah, the free Cloud subscription service, not freeware. You could, but it is quite limited in its functionality. One limitation is that the backups generated by the free version are only suitable for restoring into another Cloud system (free or subscribed to). You couldn't load them into a Jira Server/DC install, but they…

There is a bit of a counter-intuitive and broken (but logically correct) behaviour here. Imagine you have three users: * Alice: Has not logged into Confluence or Jira Service Desk * Bob: Is a Customer and has logged into Service Desk * Charlie: Is a Confluence user When people are active in your Confluence: * Alice: you do…

There is no such thing as "Jira freeware", so I do not understand your question

If you are doing a scrum-like process with sprints, estimates and burn-down, then you do not put estimates on sub-tasks, as they are utterly pointless. The whole point of scrum is that you are committing to deliver a set of items within a fixed time box. The estimates live at a story level. If you choose to break the…

You'll need to upgrade them to IOS 13+ It may be that their device is not capable of running that. If that is the case, you'll need to get them to use a device that can run Trello, either an IOS 13+ device or use it via browser

Only apps that require external libraries to be installed, or are replacing bits of the main application, need a restart. There's only a tiny handful of these in the marketplace, and they all have detailed explanations of why a restart is needed in their installation instructions there, and you'll find they're not directly…

I know what you're getting at when you say "floating point", but it is not quite the right phrase. A floating point is a representation of an integer and then a part of an integer, which may even be irrational. You are looking for a stepped (integer) numbering of releases or version system. The most common one is x.y.z -…

No. Simple search does a a series of limited "and" statements - issues need to match x and y and z. Anything more complex needs explaining to the computer. They're good at executing searches, but bad at guessing what we're really asking, we need to be crystal clear to them (even when we say "do a fuzzy search", it's a…

Depends on the field type. For text though, try "movie ~ rambo or movie ~ tarzan" For select type fields, "movie in (rambo, tarzan)" will work

Many many many times, and not just SaaS -> Jira Server, but SaaS -> Jira Cloud, and the opposite, and server to server and cloud to cloud. I've used apps on the Jira side, apps/plugins/power-ups/whatever on the other side, I've written code that runs on one side or the other, or both, and I've used intermediate messaging…

You need to check the setup of the AMC Infra field.

The installer is not Confluence. The idea is that you run the installer as root, as it needs to create the dedicated user, a pile of directories and unpack files into them. It should then exit, (optionally) starting Confluence as the dedicated non-root user. Hopefully, you have not started it as the root user, but if you…

You would set up your "Architect" field as a multi-user select list.

Thanks Andrew, I was pretty sure I'd seen one that does it, but couldn't immediately remember!

You need (read) access to the file system on the disk on the server. When you have that, log in and cd /<jira home>/attachments You'll find a directory structure that is at least organised by project, but you may need to do some work to interpret it, probably by cross-referencing it with the attachments table in the…

Um, yes, you removed them from the organisation that you had configured to allow them access to Trello!

Yep, wot Jack said :-) - an issue is in one project, but can be seen (and worked on) on many boards

If you're on a 25+ user licence, then go to your my.atlassian.com account, find the Jira licence and look for the developer licence, that will give you a key for your new server so you can test everything before your actual move. If on 10 users, then you can use evaluation licences. They will expire, but you should be…

There are three ways people can use Confluence: * Be a Confluence user * Be a Service Desk customer (customers get read-only access to help articles though, not full access) * Be working on a Confluence with "anonymous access" enabled. But I cannot recommend doing this beyond letting them have read-only access. You will…

The only quick way to do that is to take a backup of the system and download it. You'll then need to restore it to a Jira in order to refer to it, or find or write an xml parser to get everything. The other option would be a script or program that reads every issue you are interested in and pulls it out over the REST API,…

That's correct I'm afraid. The REST API does not have a function for this. In fact, it has no function for "field was X at time Y" (although the issue search is able to do some searches through the history). But you do get enough from "show me an issue" that would enable you to work it out. There are three parts to an…

Um, sorry, but that's confused it. Do you mean project or task? Note that when you say "Project" in Jira-speak, it means an object that contains a pile of issues and configuration around how you want to use those issues. You originally said "task", which I assumed was something represented by a Jira Issue, as it usually…

In what sense are you trying to "connect" them? You could use watchers, custom (multi-)user or group select lists, mentions, select the assignee or reporter, look at component leads etc. But before we can recommend a route, we need to understand "connect"