Nic Brough -Adaptavist- Expert

Yep - you'll need to make sure your user is set up as Alice was described, then you'll need to: * move the page you want them to see to the top level of the space it is in * set the restrictions on the other pages at the same level * set view restrictions on any pages you want to hide from them if there are any beneath the…

I am not aware of any apps that would do this - everything I know of takes you out of the dashboard and into the context of the gadget or issue clicked on.

Yes. From scratch: * Create a user, let's call them Alice, make sure that* They can log in to Confluence * Alice is not in any group that is used for any access in Confluence other than "can log in" (If for example, you have a group called "Team Bob" and "Team Bob" is named in "can use for Space "Bob's space", then Alice…

That app has worked for me in the past. I'm not a regex expert, I'd have to guess that there is something wrong in that?

I've seen them take well over a day, but I'm looking at systems with millions of issues. You will generally find that the upgrade time is a function of target version (minor effect), power/speed of your server (a bit more important), complexity of the data (significant), and sheer volume of issues (the primary factor). It…

Group memberships of a user are not issue data. You'll need to read the user and use another call to question the groups they belong to.

Adaptavist (and other partners) have stuff that they use internally to supplement the Atlassian ones, although some of us also contributed pieces to the Atlassian courses too.

I suspect because it's a massive amount of stuff to potentially put in front of someone. Dashboards are intended as a front end for reporting and searching, not updates. They certainly link to issues, but they take you to the issues when appropriate so you can focus on them. So, while I can see what you're getting at, I…

You'll need a scripting app, or something that provides clever validators to do this. There are several apps that provide regular expression validators, I'd reach for one of those first (unless you have a load of other needs that bigger apps like Scriptrunner or Powerscripts might help with as well as being able to provide…

Ok, a bit of a ramble on this one: There are three "layers" (my word, not Atlassian's) of issue type in Jira Software: * Epic * Issue * Sub-task (only really two layers in Jira Service Management or plain Jira Core - without Software, Epics are the same level as issues). In the issue and sub-task layers, you can create…

Check the permissions for the requests to see why they cannot see it, then either amend the permissions in the project, add them into the right role, or from user management, add them into the group/organisation/whatever that allows people to see the requests.

That's down to how the Jira email handlers are written to try to work out what issue/project an email is about. The simple rule is that "if we find an issue key in the subject, then the message is about that issue" So, with plain Jira, your email from A to B is a non-starter, as the subject tells Jira the issue is always…

Ok, but that does not give me any new information that would change or add to my answer.

Start with https://library.adaptavist.com/entity/jira-user-properties - it shows you how to get data from a user account.

I see you got an answer when you repeated the question.

Apologies for the delay, but yes, you can do this, in later versions. Server now has the same directory structure as DC and the directories for shared-home and attachments contain stuff that is fine to keep on shared storage (attachments have always been suitable for sharing). Do not put the other directories on shared…

Jira does not have the ability to unlock users that been locked in an active-directory, as it doesn't really have an analogous state for a user (disabled is an internal thing for the local Jira system, and "too many failed logins" just leads to a captcha. It's relying on AD to know more about locks and whether someone can…

Have you tried the CSV export from the issue navigator? Run a search (such as "project = x") and look at the export tool menu near the top right.

There is no such thing as sub-workflows as you have defined them here. By definition of status, an issue can only be in one istatus at a time, otherwise your reporting on status is nonsense. You will either need to define your status as a single level and then build something that groups status together (similar to the…

It sounds like you have teams that test separately from the development teams (or at least, different processes). In this case, they have different definitions of done, and hence should not be using the same board or sprints if you need to be doing anything resembling Scrum sprints and burndown. Imagine a process for an…

The standard answer would be that you'll need to find or write a new custom-field type that implements code that provides your search. However, some people have had some success using javascript that changes the way a select list works so that it uses the same system as components or labels, which do have a form of search.…

It is what it says really. The user is trying to read a request for which they do not have permission. Check the permissions for the requests to see why not (it's not one they raised, they're not in an organisation it is shared with, or an agent has hidden, moved or deleted it - those are the most likely reasons)

A statement that you have a problem is not telling us anything. Please explain what the problem you are having with SAP and include what you are doing, what you are expecting and what you are getting in Jira.

Could you explain what this has to do with Atlassian?

What dashboard gadgets are you trying to use the field in?

Do you mean "searchable as a field in the search function" or "searchable as I type because I've got way too many option entries to be useful in the field"

I can't tell - you'll need to debug it. Shorten the macro down to one active line and re-add them one at a time. Probably more importantly - the code you've got is based on 6 year old code, my best guess would be that the new APIs are different and you'll need to look at how to replace them.

If you've checked project permission and issue security, then yes, it's been deleted But, I missed one other case, sorry - the issue has been moved to a project where you still don't have view permission or it is secured in that project. I do not know if the admin audit log traps issue deletes, but that's the only way I…

1) You can read all your Jira issue data with REST 2) Base your regular queries on the updated date. Use JQL such as "updated > -1h" if you are running the scrape hourly

This entirely depends on the migration method you are using. But you should assume that if an app is not in place in the target, you will lose all the configuration, settings and data that belongs to the app, unless it stores it in Jira. For example, the Gantt chart apps will lose all the config that displays data based on…