Nic Brough -Adaptavist- Expert

Go to the workflow and edit it. You can then click on each transition in turn to get a panel that offers tabs for conditions, validators and post-functions. Hit the post-function tab, and you should find a list of several post-functions (indexing, storing, firing event etc), to which you can add one called "update issue…

Ok, you've given us the JQL. Are you saying you have issues that are assigned to you, unresolved, but not appearing in your queue? If so, do you get those issues if you just run that JQL in the advanced search? What are the resolutions for them showing as?

An upgrade will overwrite all changed files. You may not be able to just put them back, you'll need to do a diff between each one to see if the format has changed and your customisation is still valid. New files that you have added will not be touched.

Yes, set up the email channel and Nimsoft can send it emails - see https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/ If Nimsoft is extensible, you could also have it do it directly, with REST calls to Jira service desk - this is a bit more customisable than email.

> Yes, we have Converted the Word doc to XML File. So you've converted it to Confluence space xml ready for import? (Not just xml, but xml suitable for import?) >Do we need to Write any programming Language to write content from a XML document into a Confluence page using Confluence Rest API No, as I said, there is no REST…

Ah, ok, that's the list of things I'd do in full. I'm afraid you'll need to raise a support request on this one, if you've run through that kb, you've done everything you can yourself and you'll need Atlassian techies to help.

No and yes. Assignee is the field that holds the single person responsible for the issue. It is never right to assign an issue to two people (well, one case, but it's actually irrelevant in that case). So assignee will not do it. But you can indicate that other users might be involved or interested via fields that allow…

I don't know what you should check - you have not said how you are recording where a case comes from. If you want to find, sort or group issues by where they came from, you have to have something that tells you where they came from on the issues. Most of us would do it with a field, but you could also be inferring it from…

Check each transition - the ones that "un-resolve" issues, by landing in a non-closed status, should have "clear the resolution" set as a post-function.

Remember that this does not affect developers, scrum masters, po or most other users. It only affects Jira administrators. And only those who have built a workflow without this flaw in mind, or inherited them

Ok, you don't need to use Forge to develop apps for Jira, but you will find it makes it easier. Forge is documented at https://developer.atlassian.com/cloud/jira/platform/getting-started-with-forge/ But later in the same space, you'll find the stuff about actually writing without any specific tools, it's not all Forge…

It's a validator warning/error and it's not a standard off-the-shelf message. Check the validators on the workflow transition for "close", you are going to see someone has added one there.

If by licence manager, you mean a place to keep track of licences and renewals etc, then yes, the Insight app can be used to manage licences amongst other assets.

That is a reason description coming from a validator in the workflow, something your admins have added. The language in the red error message is not the way the Atlassian phrases their warnings, so I suspect it is a custom validator. Your admins should really put in a more informative error message, one that tells you what…

Is this application an app for Jira (something you install in Jira) or is it a standalone application that is going to be talking to Jira?

There is no "best" on that list. The best one for you depends on what you want from it. How does your organisation want to do it?

Company-managed (classic) projects support different workflows by issue type (so you can have Stories following one workflow, Bugs following a second and sub-tasks following a third). Workflows can be used by multiple projects and issue types. It sounds like you want all your bugs to be using one workflow, so I would set…

Structure lets you do something that looks like sub-task-of-sub-task - available for Server, DC and Cloud

All of them, but I'd recommend not doing it manually. I think there is something deeper than you question. Could you explain what you are trying to do?

Ok, the raw data is there in Jira, and you can create gadgets or reports in Jira that will show you that. But there's nothing you can export to a spreadsheet. The closest you could get is to export the epics, initiatives and tasks and then use functions in the spreadsheet to do the counting and arithmetic to get you the…

Assigned to me usually only shows unresolved issues. Have a look at an issue you think should be in your queue and compare it with the one that is - what's the difference between them?

Yes, but it's an admin action and not yet realised in the REST API. It's also going to be a lot of work - the only XML you can import into Confluence is a Confluence space export to XML. You would need to convert your document into XML that Confluence would generate if you exported it, wrapped in a space, then you can…

So you are running an import instead of trying to attach. It's quite simple to attach files to issues programatically, you just run the REST API for attaching a file. See https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/issue/{issueIdOrKey}/attachments-addAttachment

Yes, if you're not using <something>.atlassian.net for your atlassian stack, then you are running server/dc It is possible to frame part of Atlassian Cloud with Scroll or Refined, but the raw system behind those frames is still on an .atlassian.net site.

Probably not hard to do, but how are you measuring "progress"?

Only the bit before .atlassian.net so far. Vote for and watch the issue Mikael gave us - that's where you'll see all progress.

I think my love of the latex (no, I don't like mixed-caps words, they slow my reading) macro is because I've spent a lot of my career working with people who need a lot of real mathematics - universities, engineers and financial places. Seriously, if you're doing anything useful mathematically, you need a system that has…

A refused connection often means the system isn't running on that url. I would be very surprised to find a system running for a defence department over http - that's a plain text connection! I would very much expect it to be https, and probably with the port removed as well. Are you sure you have the right url there?

Ok, and the rest of my answer?

You can combine the board filter (often just "project = X"), and the "done" filter for the board (fixversion is not empty), with the JQL for "expedited" (probably something like "priority = expideted"") to replicate the content of the column in a search