Nic Brough -Adaptavist- Expert

There's no way we can find that for you. I'd suggest looking at the rest of the email (the subject that will contain issue references for example), and then looking at the change that triggered the email to be sent to establish why it was sent.

I've slept on a train before - despite the UK not being exactly large, parts of the country are not places we can build fast tracks - London to Bristol (a shade over 100 miles) is about 2.5 hours, and another 150ish miles past Bristol to Penzance adds 5 hours. We still have sleeper services from London to Penzance and I've…

Unlike Dave, it's part of my job to market Adaptavist, but even if I wasn't, I'd be all-over "content formatting macros" - that app was installed everywhere I went well before I joined Adaptavist. Outside Adaptavist, I'm was/am very fond of Latex and Graphviz apps, and although I wouldn't say "can't live without", Comala…

I think you have run into a common misunderstanding here, and although I suspect you're searching for and finding the right docs, the incorrect context makes it all seem like nonsense or inapplicable. So, you're actually looking at four different products and services here: * h2 is a database that is providing the data…

Ohh. And your Pullman post - reminded me that we stayed at https://www.old-station.co.uk a few years back. I didn't think of it as transport, as it's a dead station and the carriages don't move, but that's where it came from!

There's no way to do this natively. The Epic name is only stored on the Epic, not the issues inside the Epic, so there's nothing to export! Some people "fix" this by exporting their epics and doing a lookup formula in their spreadsheet. Most fix it by not using spreadsheets with obsolete data in them.

About 135mph. Ben was happy pushing it to 150ish, but it was his car...

Yes, you can add descriptions to fields, but if you want larger blocks of instructional text or text that does not appear on every screen the field is used in, have a look at "message" fields. There are two types of these, and people often pick the wrong one. If you want your text to appear in the issue view, then you need…

Yeah, I'm old and tried a lot of "experiences" over the years. I left out race tracks too. Twice. One run at Santa Pod in a Lotus Elise that my boss owned, not really racing, just seeing how fast it could do (a lot faster than the point I got scared at apparently) and a real race at Silverstone... on a Segway

No, you've reached your user limit defined by your licence. You either need to disable users to make space for new ones, or upgrade to the next tier to make space in the licence for them.

See the discussion above. Note also that I'm not pointing to any apps that would provide a custom field that behaves as a sprint custom field because no-one has seen any value in writing one. I think the best implementation of this would be a custom field that works the same way custom-versions do - the custom version…

The most simple way to record a connection to an object outside Jira is to use a web-link to the item (this obviously assumes the system holding the remote object exposes it on a specific url, like Jira does with its issues). If web-links are unsuitable, then you probably want to look at custom fields in Jira. If you need…

How are you recording the data that a case came from a particular place? A custom field? Components? Labels? Issue types? Project?

What type of field is it? Unless it's a plain string (short text field), you'll probably need to convert it to something that has a .length function.

Yeah, when the pudding or dessert round happens when eating out, I'm straight past it on to the cheese-board.

>Epic/Feature/Story/Task/Subtask Jira does not support this. It does Epic / Story / Sub-task. In order to support SAFe properly, there is work happening to enable Epic to be renamed to Feature safely. so that Align can work with the Epics (and above) / Feature / Story / Sub-task structure, rather than have to tell everyone…

There's a big discrepancy there because Server licences start at $10 for 10 users, but the cheapest DC licence is for 500 users

No, the board is totally different to Software boards and there's no "convert". If you converted the project to a Software project though, you'd get a software board created with it automatically. (Convert actually means "create new project and move the issues into it). But Software boards can be created to include…

Business projects do not have board configurations, they derive all their "settings" from the project setup. Business boards do not have the functions that Software boards do, they don't have quick filters, swimlanes/group-by etc. You could, if you are a software user, create a software board that uses "project = <your…

I'm going to be a total let-down here. I have no interest in doughnuts. If I feel like a sugary snack (unusual, as I vastly prefer savoury stuff), they're an option, but I'll usually pick up something else. When I do go for one, there's a clear favourite - simple filled ones. Strawberry jam or dark chocolate fondant…

Ok, so that will have updated the page for restrictions. A timeout is a different matter. It's likely that you have too much content on the page for it to render fast enough. This can be due to permission checks on included, excerpted or external data that is being drawn into the page.

You need to tell the developers of the app about this. But you have not told us what the app is, so we've got no way of knowing who they might be.

Confluence is a wiki, all the pages are wiki pages. But it looks like you are thinking about wiki markup - that is no longer used by Confluence, although the editor does accept it as shortcuts (it understands it and transforms it into the storage format it now uses) On server there are wiki-markup macros that allow you to…

What do you mean by "cannot open that page"? Error message? Blankness?

Changing the project key can break things in interesting ways. It's absurd to allow people to break stuff on a managed service. It's pretty absurd that server had the ability to do this in the UI, it should never have been implemented.

Ok, so you'll need to find documentation on how to use the SOAP API in the other application and then write code for Jira so it can make the required calls. All we can tell you about here on the Jira side is that you can use webhooks to hit urls in the remote system, and if you want to be more clever (like update Jira data…

I am sorry, I have missed the update email on this conversation. That is perfectly clear, you want to update a scheme somehow (with a supported value, not going to say "no" to that) Scheme edits are admin actions, and Jira is not yet exposing all its admin actions remotely so either we need to do it inside Jira or wait…

I have just gone back and re-tested. It is the same, it works fine for me, when you follow what Alexey originally answered. Although he only really answered about company-managed (classic) projects, the same principle applies to team-managed (next-gen) ones - if you configure issue types to behave differently, then they…

I apologise for the delay, I've missed the email telling me you had given us more info. Convert to issue has to jump through hoops because it is possible to configure issues in different ways, and data conversion may be needed. Jira tries to keep that as simple as possible. Select issue type is something you'll always need…

Probably a "deployment" issue type. Your admins can add many issue types and configure them differently. If you have a specific way of handling deployment processes, it may be worth configuring a specific issue type to cover it.