Nic Brough -Adaptavist- Expert

Simple search only looks in the standard text based fields. Is your "client name" field a user picker or select list?

You are "barking up the wrong tree" here. When you say "Pattern is it is checking the MYSQL Database file and stopping to start the JIRA since no database is available.But we have the H2 DB Configuration in the dbconfig.xml file." That is not quite what it is doing. As I said before, what it is doing it trying to read the…

Oh, and also, I'd like to know if it happens for different assignERS and what the exact occurrences are. Let's say your user is Bob. Bob reports issue XYZ-123 but does not assign it. Bob looks at XYZ-123 and clicks Edit. Is Bob offered their own name in the list of possible assignees? Cancel the edit and then try "assign…

I mean that you've added something to your system that enables this behaviour and then used it! Interesting that it's only for one user though. For debugging it, I would want to see all of the rules in the permission scheme for "Assignable user" (i.e. what groups/project roles/dynamic roles/fields/etc are set to get…

Have a look at https://www.atlassian.com/enterprise/data-center/bitbucket (I've pointed you to the Data Center version because the Server version is going away soon, and you already can't buy licences for it)

Using a different phrase does not help. What do you want this "talking to each other" to do? This is a repetetive response, but without a definition of what you want to happen, we can't start to help you. "integrate", "talk to", "correspond", etc, yes they all mean "we want the two systems to work together", but they don't…

That's not a definition of "integration". What do you want this "integration" to do?

Change the filter of the board so that it includes bugs.

No, that's not how Cloud works either, the assignee field does not care if someone is logged as the reporter. In fact it's a common practice to set the assignee to the reporter when an issue is resolved, so they can confirm and close it off. I'm not able to replicate this on my Cloud service, which suggests you have some…

What do you want from this "integration"?

Not quite a macro, but I'd like the sections back.

Possibly, it certainly supports the theory that you're looking at the wrong workflow and the workflow that the sub-tasks are following has conditions, validators or no transition.

I do see your thinking there, but there's an important element that I think you're missing here. There is a word that is vastly under-emphasised here. When we say "a personal space", Confluence really does mean personal. It absolutely belongs to that individual. Your organisation certainly owns the service the space is…

This is a question for Contact Support

Ok, I want to suggest a slightly different approach on a couple of points. First, an event contains a whole load of information about the action that triggered it, and that's directly available to your listener code, so there's a good chance that you don't need to start messing with reading issues for data you already have…

A listener for this would need to be configured to trap and react to any event fired by your transistions, which might be a bit of a manual slog to work out all of them, but the alternative of putting a post-function into every transition is much worse. In fact, I'd just listen for most events and then check "has status…

I'm a bit lost on what you're doing here, sorry.

I don't honestly know, I've not looked for a feature request for it, just (frankly) bodged it a bit by using scriptrunner (on server) to generate my own sum fields. I don't know if there's a proper fix for this in the pipeline!

You probably tried to contact Atlassian's help desk, they often refer people to the community here. But we simply can't help you - we have no access to, or knowledge of, your organisation's Jira system. You need to contact your organisation's help desk, or the (Jira) admins for the organisation. To find them, ask the…

I'm afraid "total unique count should only show ticket which consists of multiple lables" is complete nonsense. If you click on a link to a search for a label, it should list the issues which have that label. That's what Jira does

A scripted field is not a true field. It is a read-only display of the results of a calculation (the logic in the script behind the field) A custom field is calculated when an issue is re-indexed, usually when it is created, or there are any updates such as edit, transition or comment. (That's not strictly true, it's a bit…

Listener would be best, because it can update the watchers on edit as well as transition. https://library.adaptavist.com/entity/automatically-add-watchers-to-newly-created-issues should get you started. You'll want to change the events it's looking at (create, update, assign and possibly transition if you change assignees…

Ahh, yes, there's a sneakiness going on here. I regularly have to explain that there is only really one estimate field in Jira - "time tracking". That single field then gives us three not-simple-fields of Original estimate, Remaining Estimate, and Work Logged, plus a work ratio display. But it's not three, it's six, as…

No, the prefixing is done by the report or display you are using, it's not a global thing that would be easy to remove. You'd have to rewrite many of the screens and reports in Jira to do this.

First hit on search engines is https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

No Cloud and Server are two totally separate pieces of software and have completely different frameworks for apps. There are some apps that have the same name on both systems, but they are two totally different applications. As an example, Scriptrunner for Jira Server and Scriptrunner for Jira Cloud are not only different…

Different versions of Jira or Java on the two systems are the most likely cause of this, although it may also be down to different code in an app, if the code is looking at app data.

I can't explain it better than I did last January - it's the same answer.

You can't edit the css on Cloud. There are some things where you can inject some, but the core css won't change. If you want to do styling, look to apps like Refined, or browser plugins that can re-theme it.

A lot of people do that. Most of us create new issue types so we can easily filter them out of reporting, and have people know that they're not "real work". You should have a think about exactly how you want to use/report on them alongside your real work, but "non development issues" is a commonly used and working approach…